Bellami Professional Reviews

Name: Bellami Professional
Address: 21123 Nordhoff St, Chatsworth, California
Rating: 3.78

3.8 Rating 199 Reviews

61 %

of reviewers recommend Bellami Professional

3.8

Based on 199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Bellami Professional 5 star review on 16th April 2025

398

Anonymous

Anonymous // 01/01/2019

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English

“I started paying tariffs..nk one else is doing that. am not happy!”

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Posted 4 months ago

“Best quality hair in the market”

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Posted 4 months ago

“Best quality hair on the market!”

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Posted 4 months ago

“Great hair, quick delivery, easy installation”

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Posted 4 months ago

“My silk seam extentions have the weirdest stickiest texture and they tangle so quickly and are impossible to style. I would never purchase these again.”

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Posted 4 months ago

“The hair is great. Keeping tariffs on products after the tariffs have been resolved and are lower than they were before is rude and greedy. As if the overhead of doing hair isn’t already enough. You are punishing stylists for things that are out of our control so that you can pocket more money because hey, we’re already paying it, right? Boo on you.”

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Posted 4 months ago

“I’ve been using exclusively Bellami hair for the last 10 years-prior to this I tried many brands and found them either poor quality or inconsistent quality. Most recently I purchased BELLAMI Professional Infinity Weft | 22" 85g Sunlit Cocoa (#1C/#4/#6) Hybrid Blend Hair. This purchase was a complete waste of money. The infinity weft is so thin that even tripling the weft it still looked like I had in old hair; and so much of the end had to be cut off to help it look somewhat less stringy (4 inches) that the lighter color went in the trash and hair is much shorter than expected.”

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Posted 4 months ago

“Honestly used to love BELLAMI and would only use their hair but within the last 3 months I’ve noticed how the quality of the hair has really gone down. The hair is now more expensive for more shedding, tangles and rougher feel to the hair. I finally made the tough decision to switch brands after having clients complain.”

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Posted 4 months ago

“My clients and I love the quality of the hair BELLAMI provides us. I’ve been doing extensions for years using product from several different companies BELLAMI is hand down my first choice.”

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Posted 4 months ago

“I wish I would have gotten them longer but I’m in love. Gave myself a butterfly cut! The BLEND!”

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Posted 4 months ago

“You guys have to fix the hair quality problem.”

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Posted 5 months ago

“I would have to say within the last year. The quality of the hair is not as nice. Shedding is extremely more noticeable. Hair quality is dryer within the first two months of having the product. I’m very disappointed in Bellami Hair wefts.”

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Posted 5 months ago

Hello Tonya, Thank you so much for sharing your honest feedback. I’m truly sorry to hear that your recent experience with our wefts hasn’t lived up to the quality you’ve come to expect. We completely understand how frustrating it must be to notice increased shedding and dryness—especially within just the first couple of months of wear. Your disappointment is absolutely valid, and we want to do everything we can to help make this right. If you’re open to it, we’d love to take a closer look into this for you. Please reach out to our Customer Service team at pro@bellami.com with the following details: Order Information: Your order number Date of purchase Installation date Quality Concerns: When did you first notice the issue? A description of what you’re experiencing Any modifications made to the extensions Photos to Include: Full length of the extensions Close-ups of any areas of concern Current installation (if still installed) Hair Care Routine: Products used for maintenance Hot tools typically used Washing frequency Whether the hair is fully dried after washing Typical styling routine To help support your experience, we’d also be happy to send you a complimentary set of our recommended haircare products designed to help with dryness and maintain the longevity of your extensions. Just mention this message when you reach out to our team. We truly value your loyalty and appreciate your patience as we work to restore your confidence in BELLAMI. Warm regards Lizzie

Posted 5 months ago

“I hate to report, but honestly, these had absolutely no tack on them whatsoever. I had to scrape and redo with Amazon. It wouldn’t stick as soon as you open the package they were falling off. This is not normal for them so I was very disappointed however they have done everything so far directed by this situation and me and good communication with me so hopefully I can report soon that we have reached to solution to this problem because it dramatically Affected my client and her confidence in my ability .”

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Posted 5 months ago

Hello Rachel, Thank you for reaching out, and I’m truly sorry to hear about the experience you had with the extensions. I completely understand how frustrating this must have been—especially when it impacted your client and your confidence in delivering a great result. To help us resolve this as quickly and thoroughly as possible, could you please email our Customer Service team at pro@bellami.com with the following details? Order Information: Order number Date of purchase Installation date Quality Concerns: When did you first notice the issue? A description of the issue you experienced Any modifications made to the extensions Photos to Include: Full length of the extensions Close-ups of any areas of concern Current installation (if still installed) Hair Care Routine: Products used for maintenance Hot tools typically used Washing frequency Whether the hair is fully dried after washing Typical styling routine The more information you can provide, the better equipped we’ll be to assist you. We’re committed to making this right and ensuring you have the best possible experience with BELLAMI. Warm regards, Lizzie

Posted 5 months ago

“Hair quality is perfect...mail service is fast”

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Posted 5 months ago

“I’ve been I. The hair industry for 20 years and this is the best hair I’ve ever used!!!”

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Posted 5 months ago

“I have used Bellami hair for over 10 years, and the last two purchases I've made have been poor quality hair. The shade of blonde has turned almost orange, which is something I have never experienced with Belllami and my biggest complaint with Hot Heads Hair. The hair is knotty and thin at the bottom.”

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Posted 6 months ago

Dear Kerrin, Thank you for reaching out and sharing your experience with us. We truly value your loyalty as a long-time customer of Bellami hair and are sorry to hear about the issues you've encountered with your recent purchases. We understand your concerns regarding the shade of blonde turning almost orange and the hair being knotty and thin at the bottom. We see that you have already contacted our customer service team about the subtle brassiness of the hair, and we have sent out our purple shampoo to help address this issue. Please let us know if the purple shampoo helps! If you are experiencing any other quality concerns, please do not hesitate to reach out to us with further details. We are committed to ensuring that you receive the high-quality products you expect from Bellami and are here to assist you in any way we can. Thank you for your understanding and patience. We look forward to resolving this matter to your satisfaction. Best regards, Lizzie

Posted 5 months ago

“This is my honest review. I personally love this brand but feel as though my hair extension quality is not up to par with the price that was paid. They have been shedding horribly and matting very easily, if I don’t brush my hair every hour or more it’s always unmanageable from the knots. I also take very good care of my hair and oil it every day, wash it once a week if not less and use heat even less then that.”

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Posted 6 months ago

Hi Trinity, we are truly so sorry to hear of your recent experience with your Bellami Professional extensions. We are committed to providing the highest quality extensions in the market and it doesn't sound like your recent purchase meets this standard, especially with such good care. Please contact us directly via phone 1 (844) 871-7877 or email pro@bellami.com with your order number or email address linked to your purchase, as we hope to have the opportunity to work with you directly to resolve this issue for you, as soon as possible! -Jane

Posted 6 months ago

“Bellami PRO was absolutely amazing when I started using 5 years ago. Since then I feel like the color selection has greatly improved, the infinity weft make customization much easier, however, I have had complaints from more than 75% of the last 10 orders for matting at the spine which almost always requires a reinstall , tangling which makes move ups hard, and extreme color discoloration (to the warm side typically) to the point that their left over hair is up to 5 shades different and they must purchase new hair at their 2 month mark or change their own hair color. All of clients use SULFATE FREE, usually Bellami, and minimal heat with healthy hair. They are pushing to find another line that is more consistent for their money however they respect my opinion and I have stuck with Bellami and made them feel more comfortable with the great warranty.”

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Posted 6 months ago

“Good product poor customer service from Canadian sales managers (incorrect orders, confusing emails”

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Posted 6 months ago

“Very thin and stringy. Gone downhill been ordering for years”

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Posted 6 months ago

Hello Christine , We wanted yo personally reach out about your feedback regarding our hair extensions. As someone who has been a loyal BELLAMI customer for years, your experience with the recent changes in quality is particularly concerning to us. We take immense pride in our products, and hearing that they didn't meet your expectations - especially given your long history with us - is something we take very seriously. Would you be willing to share more details about your purchase? we'd love to understand more about the specific issues you've noticed with the thickness and texture. This will help us address your immediate concerns and provide valuable feedback to our quality control team. Could you please send us some photos and a detailed description to pro@bellami.com? This will help us better understand what you're experiencing and ensure we provide the best possible solution for you. We truly value customers like you who have been with us through the years, and we want to make this right. Thank you for bringing this to our attention, and for your continued trust in BELLAMI over the years. Best regards, Lizzie

Posted 6 months ago

Bellami Professional is rated 3.8 based on 199 reviews