Bellami Professional Reviews

Name: Bellami Professional
Address: 21123 Nordhoff St, Chatsworth, California
Rating: 3.82

3.8 Rating 185 Reviews

63 %

of reviewers recommend Bellami Professional

3.8

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Bellami Professional 5 star review on 16th April 2025

398

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It's the worst hair integrity Ive ever used. I dont care how many influencers use it. It's not worth it. You guys lower the grade with the tarrifs my client has had it in for the shortest time and the hair cand even be combed its like doll hair. Ive reached out and you guys dont care. You figure you have the influencers.”

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Posted 2 weeks ago

“The tariff fee is ridiculous and not right. As professionals we already pay enough and the product has always had tariff fees it’s just another ay to make money off the people.”

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Posted 3 weeks ago

“I started paying tariffs..nk one else is doing that. am not happy!”

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Posted 3 weeks ago

“My silk seam extentions have the weirdest stickiest texture and they tangle so quickly and are impossible to style. I would never purchase these again.”

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Posted 1 month ago

“I’ve been using exclusively Bellami hair for the last 10 years-prior to this I tried many brands and found them either poor quality or inconsistent quality. Most recently I purchased BELLAMI Professional Infinity Weft | 22" 85g Sunlit Cocoa (#1C/#4/#6) Hybrid Blend Hair. This purchase was a complete waste of money. The infinity weft is so thin that even tripling the weft it still looked like I had in old hair; and so much of the end had to be cut off to help it look somewhat less stringy (4 inches) that the lighter color went in the trash and hair is much shorter than expected.”

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Posted 1 month ago

“I have used Bellami hair for over 10 years, and the last two purchases I've made have been poor quality hair. The shade of blonde has turned almost orange, which is something I have never experienced with Belllami and my biggest complaint with Hot Heads Hair. The hair is knotty and thin at the bottom.”

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Posted 2 months ago

Dear Kerrin, Thank you for reaching out and sharing your experience with us. We truly value your loyalty as a long-time customer of Bellami hair and are sorry to hear about the issues you've encountered with your recent purchases. We understand your concerns regarding the shade of blonde turning almost orange and the hair being knotty and thin at the bottom. We see that you have already contacted our customer service team about the subtle brassiness of the hair, and we have sent out our purple shampoo to help address this issue. Please let us know if the purple shampoo helps! If you are experiencing any other quality concerns, please do not hesitate to reach out to us with further details. We are committed to ensuring that you receive the high-quality products you expect from Bellami and are here to assist you in any way we can. Thank you for your understanding and patience. We look forward to resolving this matter to your satisfaction. Best regards, Lizzie

Posted 2 months ago

“Very thin and stringy. Gone downhill been ordering for years”

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Posted 2 months ago

Hello Christine , We wanted yo personally reach out about your feedback regarding our hair extensions. As someone who has been a loyal BELLAMI customer for years, your experience with the recent changes in quality is particularly concerning to us. We take immense pride in our products, and hearing that they didn't meet your expectations - especially given your long history with us - is something we take very seriously. Would you be willing to share more details about your purchase? we'd love to understand more about the specific issues you've noticed with the thickness and texture. This will help us address your immediate concerns and provide valuable feedback to our quality control team. Could you please send us some photos and a detailed description to pro@bellami.com? This will help us better understand what you're experiencing and ensure we provide the best possible solution for you. We truly value customers like you who have been with us through the years, and we want to make this right. Thank you for bringing this to our attention, and for your continued trust in BELLAMI over the years. Best regards, Lizzie

Posted 2 months ago

“I love Bellami hair but I’m upset about my last purchase. I sent a email to customer service but no one has yet to reply . My client has been using the same color tape ins for a couple of years . She currently went on vacation. She didn’t get her hair wet in ether the pool , ocean or shower . She wore her hair in a bun and protected her face with a baseball cap . Yet the blond in her extentions turned a reddish rose gold orangey color . A color i could never get her natural hair to match nor did i want to . I clarified shampoo many times . Nothing … i had no choice but to lighten it with lighter.. which made them an ugly yellow blond .. this is when i reached out to customer service to ask for guidance for the next step . No one reached out . I had no choice but to tone because it was unwearable . It came out decent but now i have a very unhappy client who doesn’t want to pay for more hair so i had to discount my fee just to satisfy her . Plus her brand new hair looks fried . Very disappointing”

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Posted 3 months ago

“Color represented poorly and the only way to see the true color is to open it which prevents you from returning. I’ve had good experiences with Bellami in the past but my last order I wish I didn’t purchase as I’m out a lot of money for something I can’t use. Be careful with the photos as they are sometimes wildly misleading. The hair is beautiful quality though.”

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Posted 4 months ago

“The product is bad quality!”

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Posted 4 months ago

“The quality of the hair has gone drastically downhill”

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Posted 5 months ago

“The quality has changed for the worse”

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Posted 5 months ago

“Do not love”

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Posted 6 months ago

“Did not mail me the free products I was suppose to receive with the $250 purchase”

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Posted 7 months ago

“Color was not as described or depicted online. I couldn’t see the full color of the weft until it was removed from packaging . However, after removing from the package there are no returns.”

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Posted 9 months ago

“The hair quality feels a lot different and the hair does not feel as good. Something is definitely different”

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Posted 9 months ago

“Over priced”

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Posted 9 months ago

“Chocolate Brown 22inch extensions were green when I received them”

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Posted 10 months ago

“The quality of the hair is not very good. Sheds constantly and feels like horse hair. Will not order again.”

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Posted 10 months ago

“The quality of Bellami and gone down significantly! Super disappointing. Been slowly through the past years but your hair doesn’t even last 3 months!”

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Posted 10 months ago

Bellami Professional is rated 3.8 based on 185 reviews