Bensons For Beds Reviews

1.2 Rating 1,727 Reviews

3 %

of reviewers recommend Bensons For Beds

Company Reviews

Questions

Metrics

1.2

Based on 1,727 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 49%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Customer Service

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How long does Bensons For Beds take to deliver?

Helpful Report

(3 weeks ago)

Bensons For Beds normally delivers over a month.

Helpful Report

(3 weeks ago)

64.17%

Industry Average

“ Well up to now the staff, a woman in Bensons was really polite and helpful we chose our bed an I gel and it was delivered on time we'll very early 7am on the date the delivery service was excellent and the men were very professional and polite However 402 days in and I've not really had 1 good nights sleep I toss and turn every night the bed is so warm the gel just seems to heat up the warmer I get no good for menapausel woman I'm afraid, so we are going to use the 40 day trial guarentee offer and change it the end of the week Watch this space So far Bensons 7 out of 10 let's see if we can make it 10 out of 10 ”

- Anonymous

“ We had no problem with dealing with the sale and delivery team - yes we had to wait a bit on the phone but only about 10 mins and the telephone operative was courteous. ”

- Julie

“ Great service from the first visit to the delivery day. Me and my partner visited the branch in Kingston upon Thames where the Manager Ornella Franzese gave us a 5* customer service from the beginning. Ornella was so attentive and helpful yet she was never pushy and we felt she directed us to the best possible solution for us. I would strongly recommend Bensons For Beds to all my family and friends. ”

- Elisa

Bensons For Beds Reviews

Delivery - Average