Bensons For Beds Reviews

1.2 Rating 1,783 Reviews

4 %

of reviewers recommend Bensons For Beds

Company Reviews

Questions

Metrics

1.2

Based on 1,783 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Bensons For Beds resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 73% of reviewers feedback is Bensons For Beds takes over a week to resolve customer queries.

Helpful Report

(4 weeks ago)

58.93%

Industry Average

“ Title: Shocking Customer Service from Bensons For Beds – A Nightmare Experience I am absolutely appalled by the terrible experience I have had with Bensons For Beds. ”

- DrND

“ I emailed the head of customer service, the CEO. ”

- Anonymous

“ I ordered the Aura Super King TV Bed Ottoman, which was a significant investment, expecting quality and service to match the price tag. ”

- Kris

Bensons For Beds Reviews

Customer Service - Average