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Bensons For Beds Reviews

1.2 Rating 1,774 Reviews
4 %
of reviewers recommend Bensons For Beds
1.2
Based on 1,774 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How quickly does Bensons For Beds resolve customer queries?
(1 week ago)
Greater than 73% of reviewers feedback is Bensons For Beds takes over a week to resolve customer queries.
(1 week ago)
C-
56.45%
Industry Average
My experience with them has been an absolute disaster, filled with dishonesty, poor customer service, and outright lies.
- Willow
Customer Service was very nice on the phone and apologised for our unhappiness with the mattress.
- Vicky L
As I result I tried to contact the Eve customer service on the number provided (03309120997) I called at 0821hrs and again at 0834hrs.
- Simon