Black Diamond Spas Reviews

Name: Black Diamond Spas
Address: Unit 1, Stand Park, Chesterfield
Rating: 4.93

4.9 Rating 226 Reviews

98 %

of reviewers recommend Black Diamond Spas

Company Reviews

Questions

Metrics

4.9

Based on 226 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01246 261 807

Email:

jpdspas@gmail.com

Location:

Unit 1, Stand Park
Chesterfield
S41 8JT

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Black Diamond Spas 5 star review on 10th March 2021

Andrew Sanders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and excellent product we got our hot tub from here they were brilliant 5 star”

Helpful Report

Posted 1 year ago

“Aaron & Terry relocated our hot tub yesterday from one property to another and once in place, carried out a clean and service. The team were very friendly, explained the different stages of the service and overall couldn't do enough to help us. After the service the hot tub was cleaned and looks brand new, very happy! Would highly recommend.”

Helpful Report

Posted 1 year ago

“Needed a replacment cover, great service good price and was delivered next day.”

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Posted 1 year ago

“First class”

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Posted 1 year ago

“Terry serviced our hot tub arrived on time and just got on with the job he was helpful and explained what he had done and cleaned the area when he'd done Great job”

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Posted 1 year ago

“I was recommended your company and I have not regretted using you. The service and help that is at hand is 2nd to none.”

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Posted 1 year ago

“Excellent ebayer 👍 thanks”

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Posted 1 year ago

“Terry came to service our hot tub today and I would like to comment on just what a good job he did. He arrived bang on schedule at 9.00 am and was very friendly and professional. We have only just moved into the house and inherited the tub as part of the move, so are novices when it comes to maintaining the tub. Terry, not only serviced the tub but was incredibly helpful in advising what we should do for ongoing maintenance. His advice was so useful. Thank you for all your help and advice!”

Helpful Report

Posted 1 year ago

“Up until delivery communication etc all very good! Then that first evening our hot tub DIED! Spoke to Black Diamond who thought it must be the cable! Luckily, my husband (firefighter) is very handy so he made up a new cable (this saved someone having to come from England to repair!). Promised us an additional filter and some free chemicals - never arrived! Poor aftercare!!!”

Helpful Report

Posted 1 year ago

“Great service insulating my hot tub by the guys from Black Diamond. Highly recommend”

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Posted 1 year ago

“New Headrests. Palma Spa Great quality, fits perfect and speedy delivery. Will use again. Well recommended”

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Posted 1 year ago

“We purchased our hot tub Dec 2020. Since then we have received excellent service from the team whether over the phone or carrying out the servicing. Always friendly and would strongly recommend Black Diamond Spas if you are looking to purchase a spa.”

Helpful Report

Posted 1 year ago

“Black Diamond Spas customer service is amazing. Jake answered all my questions and arranged everything seamlessly. Then Terry delivered and fitted my swimspa. Terry was really helpful. He explained everything clearly to me and did a fantastic job of fitting the swimspa. I would highly recommend you. Thank you!”

Helpful Report

Posted 1 year ago

“Excellent service in fitting our 2 air source heat pumps! Excellent product and have reduced our electricity bill!!!!!”

Helpful Report

Posted 1 year ago

“From my first contact to discuss our Hot Tub requirements through to delivery, the team at Black Diamond Spas couldn't have been more helpful. Arron and Jake who delivered and installed our Hot Tub were helpful and professional throughout the installation that was not the easiest to complete (2 sets of steps and 1m lift up onto decking).”

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Posted 1 year ago

“Reliable and friendly service and the spa products were delivered as promised.”

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Posted 1 year ago

“Fantastic service the 2 lads that set it up were amazing aswell thank you so much and for a good service”

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Posted 1 year ago

“Great Hot tub. Excellent value. Aaron and Chris arrived dead on time, installed the hot tub quickly and efficiently with absolutely no problems, even with a crane lift over the house. I cannot recommend the Black Diamond Spas Guys enough. Thank You again Jake for a true Diamond experience!”

Helpful Report

Posted 1 year ago

“Aron and Chris delivered my hot tub at the weekend and was a top job 👌 really good lads”

Helpful Report

Posted 1 year ago

“Received our new hot tub in the given delivery slot. Aron and Chris were great. Quickly fitted in our desired location with no problem.”

Helpful Report

Posted 1 year ago

Black Diamond Spas is rated 4.9 based on 226 reviews