Black Hair Care Reviews

Name: Black Hair Care
Address: Kemp House 160 City Road, London
Rating: 4.76

4.8 Rating 2,228 Reviews

96 %

of reviewers recommend Black Hair Care

4.8

Based on 2,228 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

020 3872 2424

Email:

welcome@blackhaircare.co.uk

Location:

Kemp House 160 City Road
London
EC1V 2NX

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Black Hair Care 5 star review on 12th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was sent the wrong item. Contacted customer care but haven't heard anything back.”

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Posted 1 year ago

“Missing items. Sent numerous emails and heard nothing back.”

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Posted 1 year ago

“I bought burgundy and turned out to pink and my daughter named me pink hair line. Not good at all”

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Posted 2 years ago

“My order take more then one week , I didn’t get any emails for tracking my order , when I complain to paypal next day I get order . The gel quality very bad.”

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Posted 2 years ago

“Ive ordered the Jamacain Castor oil, wasn’t authentic or genuine one.. many signs saying this including smell, consistency and ingredients on packaging”

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Posted 2 years ago

“Package arrived damaged. Messaged and no response.”

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Posted 3 years ago

“Very disappointed used as per instructions left my daughters hair very greasy”

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Posted 3 years ago

“I purchased the Keracare moisturising curling jelly, which left my hair feeling completely dried out! I will definitely not be using it again!”

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Posted 3 years ago

“Ordered on the 6th October and it still has not arrived.”

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Posted 3 years ago

“I didn’t know they added tax for the products excluding the cost of the products and delivery.”

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Posted 3 years ago

“Amazing, well organised site with quick delivery great”

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Posted 3 years ago

“customer service is not good i send the email regarding 10 percent discount they didnot reply”

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Posted 3 years ago

Hi Rana, Thank you for your review. We appreciate all feedback from our customers. we apologise that we cannot add a promotional code to your previous order, please use the discount sent to your email for your next order. Team BHC

Posted 3 years ago

“Whilst the cream did soothe the itch and minimise the bumps the quantity of cream was deceiving, £5 for pot £4 delivery total nine pounds for only a few applications. Will not be buying again”

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Posted 3 years ago

“It didn’t curl my hair twice that I used it. I won’t buy the product again.”

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Posted 3 years ago

“The hair edge control is terrible it’s thick and changes to white once oxygen gets to it rip off waste of money don’t buy”

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Posted 3 years ago

“I received the wrong product, made a complaint about it and nobody responded to me to offfer either a refund or send me the right product”

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Posted 3 years ago

“Ordered 30 April and paid for 24 hour tracked delivery- still waiting for delivery as of 12 May. Hopefully the product is worth the wait.”

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Posted 3 years ago

“I am still trying to get a returns label for herbal gro shampoo sent to me which I paid for the large bottle but received a small one for 15.99. Unbelievably extortionate.”

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Posted 3 years ago

“Poor service and no messages to inform of delay in delivery”

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Posted 3 years ago

“Poor service and no messages to inform of delay in delivery”

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Posted 3 years ago

Black Hair Care is rated 4.8 based on 2,228 reviews