“I've been a regular customer for years and ordering is usually easy but it wasn't today.
The site didn't recognize me as a regular customer and it took me several attemps to get what l wanted.
Dont know what happened, but l love your product and hopefully my next order will be easier.
Regards Ben.”
Hey Ben, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
Hey Marshall, we are sorry to hear about the coupon code issue. We sent you an email to properly investigate the matter and help resolve it. We look forward to your response.
Hi Joshua, thank you for your purchase. We apologise for the error you''ve encountered upon ordering. We will send you a separate email to help resolve it.
Hello John, thank you for bringing this to our attention and we apologise for the delay in fulfilling your order. Unfortunately, due to incoming high volume and shortage of staff from the courier, sometimes parcels can be delayed.
