BlackBelt Protein Reviews

4.7 Rating 16,606 Reviews
93 %
of reviewers recommend BlackBelt Protein
Read BlackBelt Protein Reviews
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Phone:

07 3608 1737

Location:

16 Activity Crescent
Gold Coast
4211

Charged me $115 for the 4kgs of. Whey protein not advertised
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Posted 2 weeks ago
Hi Ben, we're sorry hear about the issue you've experienced with your recent purchase. We sent you an email to help resolve the issue.
Posted 1 week ago
3 weeks late and I sincerely don't believe the parcel has been with auspust all this time. I think you guys are playing silly games with the auspost system. It's very common for your business to be late with deliveries according to the reviews.
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Posted 3 weeks ago
Hello, Rafael. We are sorry to hear about your recent experience. We discovered that there was an issue with the courier, and they are investigating the status of your parcel. We sent you an email to resolve this issue. We look forward to hearing from you.
Posted 2 weeks ago
Wouldn’t know what the product is like because I still have not received my order … ordered almost a month ago now! Honestly so disappointing!!!
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Posted 3 weeks ago
Hello Deirdre, we're sorry to hear this and the inconvenience this has brought you. We've sent you an email to help resolve the issue regarding the delay in delivery.
Posted 1 week ago
Horrible customer service
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Posted 1 month ago
Hi Daniel, we are sorry to hear about your recent experience. We sent you an email to help resolve the matter. We look forward to your response.
Posted 1 month ago
Never received the 10% off code for leaving a review.
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Posted 1 month ago
Hi Carl, we received your product review and are sorry to hear that you had a problem with the coupon discount. An email was sent to help resolve the issue.
Posted 1 week ago
Paypal is not available, unbelievable. Why use GPay? Due to the direct debt option, my order was delayed for two weeks.
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Posted 1 month ago
Thank you for your continued support, Siegfried. I have forwarded your feedback to our team for consideration. We value your business and look forward to serving you again.
Posted 1 week ago
Took Ami th for the protein to arrive. No help from Albert. Definitely not good customer service
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Posted 1 month ago
Hello Matthew, we're sorry to hear about your recent experience. A parcel escalation was sent to Aramex to follow up on your order. The same information was shared with you by our customer service team. Delays can be brought about by different factors one of which is a huge backlog at the receiving depot. Nevertheless, we're sorry that your experience was unsatisfactory. We value your business and wish you much success.
Posted 1 week ago
Probably the worst flavoured protein powder I’ve ever tried. I cannot drink it with water or milk. I need to blend with a banana and literally anything to mask the taste and smell. Absolutely foul. Only reason I consume it is because I don’t want to waste it
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Posted 1 month ago
We're sorry to hear this. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Posted 1 week ago
Over rated, protella just tastes like nuts and not as described. BCAA tasted like medicine and creatine was lumpy. Ended up getting a refund.
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Posted 1 month ago
We're sorry to hear this, Benito. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Posted 1 week ago
Too watery. I've gone back to manshakes
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Posted 1 month ago
We're sorry to hear this, Peter. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Posted 1 week ago
I bought the protella after seeing the advertisement on Instagram. This is the most disgusting protein powder ive ever had and it tastes nothing like Nutella. You should be ashamed , do you not taste your own product? It's basically a chemical version of chocolate. What a waste of money
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Posted 1 month ago
We're sorry to hear this, Hanlinh. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Posted 1 week ago
Can’t rightly give a review with out trying the products forst
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Posted 2 months ago
Thanks for the review, Nicole. We value your feedback and very much excited for you to try our products. May the gainz be with you!
Posted 1 month ago
Ordering 10 kilo protein and still charging me deliveries fees? Not acceptable
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Posted 2 months ago
Hey Soner, thanks for your feedback. We value and appreciate it. There are promotional coupon codes that we send to our customers that at times include free shipping. Please be assured that we have taken note of your feedback for review of our future promotions. Thanks for your recent purchase!
Posted 2 months ago
Poor taste
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Posted 3 months ago
Hi Mandeep, we're sorry to hear this. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Posted 3 months ago
Went to pay and it said error so I tried again and it charged me then took weeks to get my money back, also can’t stand the taste of the protella haven’t even tried the other 2 flavours yet not sure if I want to now
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Posted 3 months ago
Hi Emilio, we're sorry to hear this. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Posted 3 months ago
slow
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Posted 4 months ago
Hi Bungchhuong Lim, we're sorry to hear about your recent experience. We'd like to know how we can help to resolve the issue for you. We've sent you an email to better understand if this relates to the delivery or your ordering experience on our website. We look forward to your response.
Posted 4 months ago
With no ill intent nor malice, due to underweight
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Posted 4 months ago
Thanks for the review, Richard. We value your feedback about our website and very much excited for you to try our products. May the gainz be with you!
Posted 4 months ago
I never received my package nor the refund when I asked for it. I just received an email saying the product you purchased was cancelled and refund is in process. Its been a month since I asked for refund and no response from any member of the team. 0 stars from me.
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Posted 4 months ago
Hi Chaitanya, we reprocessed the refund for your order. We apologise that it did not come through we we initially processed it. Please check and confirm if you have received it. We sent you an email should you require additional assistance.
Posted 4 months ago
Received discount code that wouldn’t work Online chat never answered
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Posted 5 months ago
Hello Anglea, we are sorry to hear about the coupon discount issue. If you can provide the coupon code, we will gladly assist you in investigating what occurred. Promotions have varying durations, and some may expire within a single day. Please know that we will share your feedback about the promo duration and how it is inconvenient for customers. An email was sent to help sort this matter.
Posted 4 months ago
Was going to give me free shipping then took the link away!!!
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Posted 5 months ago
Hello Damien, we are sorry to hear about the coupon discount issue. If you can provide the coupon code, we will gladly assist you in investigating what occurred. Promotions have varying durations, and some may expire within a single day. Please know that we will share your feedback about the promo duration and how it is inconvenient for customers. An email was sent to help sort this matter.
Posted 4 months ago
BlackBelt Protein is rated 4.7 based on 16,606 reviews