Hey Jake, we are sorry to hear about the coupon code issue. We sent you an email to properly investigate the matter and help resolve it. We look forward to your response.
“Unsure what is wrong with the checkout but this linkt thing wouldn't work on my phone, had to sign in on a computer to actually process a transaction - never had this issue with blackbelt before”
Thanks for the review, Patrick. The website issue has been fixed as of today. We value your feedback about our website and very much excited for you to try our products. May the gainz be with you!
“Seems like my package was delivered but I haven’t received anything yet and didn’t get any updates from the customer service so I can’t really review anything”
Hi Eduardo, thank you for your purchase. We're sorry to hear about the issue you have experienced. Upon checking, the parcel was delivered since 19/12/2024. Please let us know if you require additional assistance. We've sent you a follow-up email with the proof of delivery.
Hey Mitchell, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
Hey Rebecca, thanks for the review. We have fixed the website issue as of today. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
Hey Alex, we are sorry to hear about the coupon code issue. We sent you an email to properly investigate the matter and help resolve it. We look forward to your response.
Hey Karol, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
We're sorry to hear this. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
