“I did not receive the promised shipping fee offer that was advertised on the webpage when I first visited. Additionally, the assistant's response time was quite slow when I sought help.”
Hey Mei-ling, we are sorry to hear about the coupon code issue. We sent you an email to properly investigate the matter and help resolve it. We look forward to your response.
We're sorry to hear this, Merliah. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Hey Dave, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
Hey Lucas, we are sorry to hear about the coupon code issue. We sent you an email to properly investigate the matter and help resolve it. We look forward to your response.
We're sorry to hear about the coupon discount issue, James. We will gladly assist you in investigating what happened if you can provide the coupon code. We sent you an email too sort out the matter. I eagerly await your response.
“I was unable to create an account on your phone, I tried to then create one using the create via Facebook and that did not work either. I ended up purchasing some product from Bulk Nutrients, I have since come back and ordered product from your website. It would be really nice if you had sampler packs because I dont know if I am going to like the taste of the powder. I dont want to sink a chunk of change into a product that I will find out that I wont like. After this purchase I dont think I will be a repeat customer because of this. I much prefer Bulk Nutrients, Optimum Nutrition where I can get sampler packs and test out the flavors. Pray that I buy 4 kg that tastes good.
When I entered my address it didn't autofill. You could improve upon that as well.”
Hey Carlin, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
We're sorry to hear this, Craig. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Hey Christine, thanks for your feedback. We value and appreciate it. There are promotional coupon codes that we send to our customers that at times include free shipping. Please be assured that we have taken note of your feedback for review of our future promotions. We sent you an email to help resolve the issue.
Hi David, we're sorry to hear this. While the great majority of our consumers enjoy our products, we cannot please everyone. However, if you are dissatisfied for any reason. We will gladly refund your money. I've sent you an email with instructions on how to proceed. We appreciate your input and wish the gainz be with you!
Hey John, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
Hello Steven, we're sorry to hear this and the inconvenience this has brought you. However, we will be glad to help you. I have sent you an email to arrange for a review of what has happened. We value your business and would like to resolve this for you.
“I would've purchased a pre-workout (Heisenberg) and a few other things from here had there been precise ingredient lists for the items in question. If such a list is present it needs to be much easier to find. Not having precise ingredient lists is: Unacceptable, costing you money and (to my knowledge) is NOT COMPLIANT with Australian law”
We are sorry to hear about your recent experience. Due to proprietary reason, formulation could not be disclosed. We would release formulation where information is available at a later time.
Hey Alaa, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
