“Rather great in terms of value for money. Ever slightly cheaper than Optimum Nutrition at other competitors. The chocolate flavour is a tad to sweet for my taste in comparison to ON's chocolate. Be mindful of the sugar content when purchasing. Overall though the casein mixes rather well and I was happy I gave it a go. Rather quick shipping as well.”
Hey, thank you for your feedback. We're sorry to hear this! While the vast majority of our customers love our products, we unfortunately can't please everyone. However, If you're not happy for any reason. We're happy to refund you. Please send us an email via sales@blackbeltprotein.com.au
“They promise you a 10% dc if you write a review. I have bought over 20kg and still have no yet received my coupon.
Flavours are good and mix well even at high temperatures. Great product but misleading promotions”
Hey Michael, sorry to hear about this. We have sent you an email regarding the coupon code issue to sort this matter. Kindly let us know if you require additional assistance. We appreciate your feedback and looking forward to serve you next time.
Hey Asnat, we are sorry to hear about your recent experience. I have sent you an email to better understand the issue and provide assistance. We appreaciate your feedback.
Hey Matthew, we are sorry to hear about this. We place high value in our loyal and returning cusotmers. I have sent you an email to better understand how we can help you. We appreciate your feedback and looking forward to your response.
Hi Dean, we appreciate your feedback. Unfortunately, there has been significant increases in global whey prices. We strive to be as affordable as possible through our direct to consumer model. We're hoping to see whey prices come down in 2022.
Hi Chrisitiane, we are sorry to hear about your recent experience. I will be glad to help and assist you with this issue. An email has been sent to you in order for us to address the matter. We appreciate your feedback and hope the gainz remain with you!
Thanks for your review, Scott. We have a WPI option and you may check these products here, https://www.blackbeltprotein.com.au/product/whey-protein-isolate/.
We look forward to serving you next time.
Hey, We’re sorry to hear this. Unfortunately, due to covid restrictions, sometimes parcels can be left at your door for safety reasons. Please be assured it’s our responsibility to get you your parcel, and we will keep onto it with the couriers until it arrives.
