Thanks for your review, Luke. We apologise for the issue you have experienced. This has been reported to our web team for review. You can reprocess your order in the meantime via our website. We value your business and look forward to serving you.
Hey Terry, thanks for the review. Your feedback about the website is noted and has been reported to our web team. We aim to make sure our website is as customer-friendly as possible. We look forward to serving you next time.
“Delicious protein - I love the vanilla flavour. Most importantly, it dissolves in cold liquids - milk etc very easily without much effort. Great to also support a good Aussie company!”
Hello An, we are sorry to hear about the coupon discount issue. If you can provide the coupon code, we will gladly assist you in investigating what occurred. Promotions have varying durations, and some may expire within a single day. Please know that we will share your feedback about the promo duration and how it is inconvenient for customers. An email was sent to help sort this matter.