Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.86

4.9 Rating 351 Reviews

96 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 351 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 17th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased an anchor weather vein as a special birthday present for my brother who was in the Navy. He is very happy with it. He has already installed it on his gazebo.”

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Posted 5 months ago

“We are so impressed, the process has run like clockwork, we love the companion set, you arranged it speedily when I asked for it to be delivered ASAP, it was delivered when APC said it would be and the delivery driver courteous. Definitely recommend your company to others! And excited for the next product to be sent.”

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Posted 5 months ago

“I just want to say thank you to Black Country Metal Works. I am so impressed with their service. Questions were answered quickly, delivery was next day and right on time. Plus I am really happy with my fireguard. Exactly as described and great quality. Perfect! Thank you for a really great buying experience.”

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Posted 5 months ago

“Wow what can I say, fantastically quick delivery! Only ordered yesterday and delivered today! Brilliant service. Thank you so much, my daughter is delighted with her new companion set. We will definitely be ordering from you again!”

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Posted 5 months ago

“Excellent service. Items were well made and very reasonably priced. Would expect to pay twice as much in the shops. Well packaged and fast delivery. Would highly recommend.”

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Posted 5 months ago

“Just purchased weather vane and four hanging basket brackets for Christmas and wedding pressies, so easy to order and on line chat to support. Delivery was vey swift and absolutely amazed with the top notch quality, it takes a lot to impress me. This will be my go to place in the future. Many thanks.”

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Posted 5 months ago

“Fantastic customer service, very quick delivery, superb quality piece for the money.”

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Posted 5 months ago

“Fabulous service the mugs were ordered Sunday evening and arrived Wednesday afternoon! I am so pleased with them, lovely quality and good value for money. I would not hesitate in purchasing other goods from Black Country Metal Works.”

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Posted 6 months ago

“6 Ceramic lilac daisies with stakes for putting into pots. They are lovely, very delicate. Delivered in good time and very well packed, so no breakages.”

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Posted 6 months ago

“My order arrived within 2days very impressive, lovely workmanship, looks stunning on my door. What was also wonderful for me was I was able to place my order by phone and actually speak to someone Thank you all so much.”

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Posted 7 months ago

“The lantern I bought is great, stylish and very well made. The Black Country customer service is excellent, friendly, helpful & considerate. The item was dispatched immediately well packaged & arrived in a couple of days. I highly recommend this company & their staff.”

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Posted 7 months ago

“Customer service has been great.. price great value.. work manship Excellent Highly recommend.. Black Country Metal Works.. Nice one”

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Posted 8 months ago

“I've bought from. Ben before and the quality of the items I've bought have been 10 out of 10 you cant fault the workmanship the fire gard I've bought it should have been double the price for it!! Its a heavy price of workmanship I would tell anyone to buy from him very professional good quality Sue Chesterfield”

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Posted 9 months ago

“Had a weather vane made and thanks to Joanne Jones the end product was amazing, we are so happy with it. Would definitely recommend Joanne and the company to anyone.”

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Posted 9 months ago

“Hi there Just wanted to say a massive thank you for the lightning fast delivery of my new pillar box I’m over the moon with and will be back soon for more products . Regards from Kev”

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Posted 10 months ago

“As described and excellent quality”

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Posted 11 months ago

“I was thrilled with the Bee 🐝 that I received. It was even more impressive than the advert gave it credit.”

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Posted 11 months ago

“The best customer service I’ve ever known! I ordered the goods at 4pm yesterday, called to ask how quickly I could have them and the brackets were delivered this afternoon!! Alice-Rose Langford helped me all the way, responded when she said she would and kept me updated. Cannot recommend this company and her service too highly. Huge thanks.”

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Posted 1 year ago

“1st class service. The companion set is well made and stylish. Great price great customer service !!!”

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Posted 1 year ago

“Many thanks for our Blacksmiths Shop sign. Joanne helped us develop the design based on an existing weather vane on the site. Very happy with the result!”

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Posted 1 year ago

Black Country Metal Works is rated 4.9 based on 351 reviews