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Black Country Metal Works Reviews

4.9 Rating 349 Reviews

96 %

of reviewers recommend Black Country Metal Works

Company Reviews

4.9

Based on 349 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 17th March 2024

Black Country Metal Works 5 star review on 15th March 2024

Black Country Metal Works 5 star review on 24th April 2023

Black Country Metal Works 5 star review on 5th September 2022

Black Country Metal Works 5 star review on 5th September 2022

Black Country Metal Works 5 star review on 2nd August 2022

Black Country Metal Works 5 star review on 7th July 2022

34

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, Ben and Rhiannon! Lovely quality, and great communication with the seller; a genuine pleasure to deal with this company. I received the companion set in super quick time. Absolutely delighted with my purchase, would definitely recommend, and will be buying more of their lovely products.”

Black Country Metal Works 5 star review on 24th January 2022

Posted 2 years ago

“Thank you Ben for the prompt arrival of the Black Iron Shovel and Brush Set. Its perfect, robust and stylish. Looks great beside our log burner”

Posted 2 years ago

“Thank you for our post box which arrived much earlier than expected. It is brilliant, very high quality. We are looking forward to getting it mounted on the wall. Thank you. Marilyn and Mark”

Posted 2 years ago

“Great company with excellent customer service. Matthew went the extra mile to get my order issues resolved. Would recommend.”

Posted 2 years ago

“I was so very pleased with my black heart hook from Black Country Metal Works, it looks so attractive and is such good quality and value for money. I would recommend buying from them and i certainly will be doing so again. Linda Davies Mid Glamorgan.”

Posted 2 years ago

“Just received a hanging basket bracket , stunning workmanship and fabulous delivery”

Posted 2 years ago

“Recently purchased a weather vane, prompt delivery good quality, helpful assistance given at all times, Thank you Black Country. Carol & John Cumbria.”

Posted 2 years ago

“Ordered a Scottish flag metal weathervane. This arrived well packaged and within a good time frame. The weather vane is superb and great value for money. My husband loves it and cannot believe I found the website. I am so glad I did. I would not hesitate to recommend this company. Great quality and great value for money. If I could give 10 stars I would. I will be ordering more from this company”

Posted 2 years ago

“I recently purchased a log basket and Robin from Black Country Metal Works. They arrived well packaged and promptly and we are delighted by the look, quality and craftsmanship of both items. Would definitely purchase from them again.”

Posted 2 years ago

“Joanne Jones designed a weathervane for my hubby, the design was taken from a photo of our black lab. Joanne did such a lovely job, it really looked like our dog. the weathervane was very well made too, i would thoroughly recommend them.”

Posted 2 years ago

“Lovely item and delivered very quickly”

Black Country Metal Works 5 star review on 28th December 2021

Posted 2 years ago

“Very happy with my metal bullfinch would highly recommend Jackie”

Posted 2 years ago

“Thank you for our recent order with you. The coal skuttle was good quality, good price. Delivered free and next day. A very good service”

Posted 2 years ago

“Absolutely delighted with my purchase. Meets all expectations and more. A truly unique and contemporary piece. Also a great customer service.”

Posted 2 years ago

“Ordered a brush and shovel set for the hearth - recently moved house and wanted something to match in. Lovely set arrived - well manufactured and good quality. Shipping was easy and delivery on time. Very pleased with the purchase. Thank you.”

Posted 2 years ago

“I have ordered a Weather Vane and a stand alone hen with two chicks from Black Country Metal Works at different times, and both are very high quality: service was excellent and the photos do not do the workmanship justice, really really lovely finish on both pieces which shows pride and care in the work undertaken. I decided not to add a photo as the products need to be seen and touched.”

Posted 2 years ago

“My fireguard has just been delivered and I am absolutely delighted with it Great craftsmanship and price”

Posted 2 years ago

“I ordered a bespoke weathervane from Black Country metal works, I needed an oriental dragon for the top of my dragon pergola but just couldn’t find one. I’m so impressed with the help that I received with the design from Joanne, it was just what I had in mind. I received my weathervane a lot sooner than I expected, and it’s fabulous, I couldn’t be happier. Many thanks to Joanne and her team. Mel - Staffordshire”

Black Country Metal Works 5 star review on 22nd November 2021

Posted 2 years ago

“I have ordered twice now and both items, companion set and fire guard, arrived well wrapped and on time. Both items are well made, decorative and are deserving of 5 stars. I will be using them again.”

Posted 2 years ago

“Thank you so much for the companion set, we love it and I’m amazed how fast it arrived, ordered one day and arrived next. The price was excellent for the set and quality is superb. I’m thinking of getting one for our son. Thanking you.”

Posted 2 years ago

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Black Country Metal Works is rated 4.9 based on 349 reviews