Black Country Metal Works Reviews

Name: Black Country Metal Works
Rating: 4.86

4.9 Rating 347 Reviews

96 %

of reviewers recommend Black Country Metal Works

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Metrics

4.9

Based on 347 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Black Country Metal Works 5 star review on 17th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with this purchase, a fine piece of craftsmanship at an amazing price, can't praise this enough. Highly recommend. Thank you.”

Black Country Metal Works 5 star review on 7th August 2020

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Posted 3 years ago

“Very happy with my Victorian wall lanterns. They compliment our property 10/10. We will be ordering more for our rear extension once complete. Thanks”

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Posted 1 year ago

“Great customer service from Joanne Jones & the rest of the team. The finished product was beyond anything I’d expected. A great price for such a well made product. Will definitely buy from them again and will recommend them to anyone.”

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Posted 1 year ago

“We ordered this weather vane for a holiday home on the coast in Anglesey and were extremely pleased with the quality, it's now erected and we think fits in perfectly for the area. The vane arrived very well packaged and special thanks to the team and Lindsay Steele for her help keeping us informed on delivery. We would highly recommend.”

Black Country Metal Works 5 star review on 19th July 2021

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Posted 2 years ago

“Excellent fast service and contact. Beautiful pieces that are of a great quality and unique. We are extremely pleased and will definitely be shopping here in the future. Highly recommend 5 stars!”

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Posted 2 years ago

“A huge thank you to Joanne Jones at Black Country Metal Works. Our bespoke wedding gift was beautifully designed and made - we were delighted with the finished result. All communications were friendly and efficient and we would thoroughly recommend them.”

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Posted 2 years ago

“Hi Thank you the order I placed yesterday arrived at 8.50 this morning, brilliant service. Better than Amazon! Thank you Tony”

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Posted 2 years ago

“Excellent service. Weather vane well made and sturdy. Came with all fixings. Joanne very helpful.”

Black Country Metal Works 5 star review on 14th June 2021

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Posted 2 years ago

“Excellent service from Joanne Jones and the team. Very professional and exactly what I had imagined. I certainly would highly recommend Black Country Metalworks to friends and family if they are looking at buying a bespoke weathervane. Well done”

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Posted 2 years ago

“The Black Country Metal Works team were very proactive with regular updates and options during COVID particularly. The lamp quality is exceptional and all contact prompt and professional. I wish I needed more iron objects just to experience the refreshing customer service.”

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Posted 2 years ago

“Dutchess fireside companion set Good quality. Looks great with my wood burner and does its job. Quick delivery as well. This has now been used several times and still looks fantastic.”

Black Country Metal Works 5 star review on 1st June 2021

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Posted 2 years ago

“Excellent service - I ordered an in stock Weathervane for my wife's birthday , and whilst i was aware of expected delivery of 10 days , i thought i would take the risk . Having followed up a few days later just to see if earlier delivery was possible i was contacted as promised by Joanne who looked into this for me and after an hour contacted me again as also promised to confirm she got the Weathervane shipped advised it should be with me next day True to her word its now been delivered by APC - the Weathervane remains wrapped up till tomorrow , but expect its just as described and looking forward to seeing it - Thank you Black Country Metal Works and notably Joanne Jones from Graphic Design and Marketing for arranging a speedy turnaround.”

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Posted 2 years ago

“Excellent customer service especially from Joanne Jones, very accommodating and helpful with our bespoke design. It arrived within the timescale provided and was an excellent quality product. Cannot recommend enough. Thank you so much.”

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Posted 2 years ago

“Most definitely recommend this company . Quick proficient service. totally delighted with Sun Dial .”

Black Country Metal Works 5 star review on 5th May 2021

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Posted 2 years ago

“I recently moved to a new house in Bucks, the house itself has an interesting past which was one of the reasons we bought it. My wife and I wanted a sign made for the front of the house that reflected its history and after a short ring round we came across Black Country, more importantly a lady called Joanne Jones. After a lengthy discussion on the phone describing the vision my wife and I had for the property and of course sending ove a few pictures from a hundred years ago Joanne got to work. Now I have been in the design business for decades and to date have never parted with money till I have seen a proof or a drawing or three. But there was something about Joanne’s professionalism and knowledge convinced me to take a leap of faith and pay the fee and see what happens. I’m so glad I did!....... The house sign not only gives the name and square we live on but also incorporates a picture of the house CNC’d directly into the metal, the finish is breathtaking! If you are looking for a one off bespoke creation for your home or business, then give Joanne Jones a call at Black Country Metal Works, you won’t be disappointed.”

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Posted 2 years ago

“We wanted a weather vane that had a dragon in flight as the main feature with two small children looking up at it. We sent a photograph of our two grandchildren (aged 6 and 3). Joanne created one for us that is beautiful and stunning in it's design. I cannot praise her help and skills enough.”

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Posted 3 years ago

“We are delighted with our Celestrial Armillary Sphere. It is a beautiful work of art and would enhance anyones garden. Thank You Black Country Metal works this will give us hours of pleasure.”

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Posted 3 years ago

“So delighted with my purchases of a brass sundial and cricket batsman hanging bracket. Awaiting my second backet which is a cricket bowler hanging bracket. Products and service are first class and would buy from you again.”

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Posted 3 years ago

“Simply superb - a quality product, custom designed and done quickly. I can't recommend enough.”

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Posted 3 years ago

“So pleased with the hanging basket bracket, depicting a carpenter sawing, to represent my husband. A real talking point with the neighbours. Special thanks to Joanne Jones, who made it to my specifications.”

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Posted 3 years ago

Black Country Metal Works is rated 4.9 based on 347 reviews