“Terrible company, they clearly don't like or want customers, their website states they ship in 2 days, this is a lie, been waiting 2 months and still nothing, they don't know when they can send it, yet their website is still stating they ship in 2 days, do not purchase anything from BlendJet!”
“Do your research check out the Better Business Bureau on blend jet!! they did so many people dirty and still hasn’t replaced my unit after almost a year. They claim they have none in stock.”
“SCAM COMPANY. I bought a blender and accessories from Blendjet, then in Feb 2024 was notified that the blender I owned was on the recall list for the model bursting into flames. Blendjet have taken my money, instructed me to destroy the dangerous product they sold me, have not provided me with the promised replacement, and have refused to issue me with a refund.
This has now been over a YEAR and they are continuing to sell the blender on their website, so they are absolutely capable of sending me a replacement. They are a scam company and I am disgusted by their complete lack of morals and customer care.”
“My two blendjet were recalled a year ago. I followed all the steps I was instructed to do. It’s a year later and no replacements. Blendjet cannot be trusted. I advise to not purchase, a product is nothing without the company backing. I feel like I was ripped off by Blendjet. The frustration and stress they caused is not worth the purchase. Don’t buy!”
“If you actually plan on blending anything don’t get this, doesn’t even blend powder without getting stuck, it will keep getting “stuck” and stopping giving an error light if you try to blend anything other than water even too thick of a liquid will cause it to stop”
“On only the third use of blender, the magnet on jar became dislodged and fell into food becoming a potential choke hazard. Without magnet, blender will not operate. I contacted the manufacturer and asked if they will simply replace just the jar, but they refused and told me I had to purchase a replacement jar. Poor customer service”
“Blendjet are a ripoff. I destroyed my recalled Blendjet over a year ago and they still haven't sent a replacement and they refuse to refund. And yet they're still selling the blenders. Terrible company. Avoid.”
“Bought the original that was recalled. Had to destroy the product to get the replacement. That was over a year ago and still have not received the replacement. Have contacted them multiple times and filed complaint with the BBB and still nothing.
Customer service is ZERO rating.”
“Wish I could give zero stars. Terrible customer service. I have been waiting almost a year to get my replacements as well. You would think that they could stop selling new ones to catch up on the replacement ones they need to send out. Maybe that would salvage their reputation. I hope they get sued.”
“Just like all the other people on here...waiting on my replacement for the recalled unit. Growing more and more frustrated by the month. Would have liked a new one to go along with my new years resolution, but here we are.”
“I received a non-working BlendJet. It turned out to be a part of their massive recall. Wellllll, it's been almost 10 months since they said they would send me a replacement. Terrible business ethic.”
“It has been over a year and I still have not received my replacement for the recall. I had to destroy the pieces of my blender to show them in order to get a replacement. Such a waste of money. I have contacted them and they said that they are having issues with their supply chain.”
“This company is a complete joke. I had to destroy my blender due to a recall. It's been over a year and I have still not received my replacement! I contacted a couple of months ago asking for a refund or an upgraded blender and they declined my request. They told me blenders are starting to be shipped out. After 3 months, I still have not received it. I don't think I will ever get it, nor do I really want it now. Rather just get a refund. Don't waste your money on this company.”
“I would give them zero stars if I could. I have been waiting over a year for a replacement product due to their recall in 2023. They made us render the old blender ineffective before they would accept our request for a replacement. To date, they have not addressed my concern nor have they provided a replacement. They continue to send out new blenders to new customers, but are not replacing the defective ones.”
