B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,362 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time, well packed. Fresh flowers”

Helpful Report

Posted 8 months ago

Thank you for your positive feedback! We're delighted to hear that your flowers arrived on time and in great condition. Freshness is our priority, and we appreciate your support! We look forward to serving you again soon!

Posted 8 months ago

“Really good site, easy to use, not at all complicated very straight forward. The flowers and gifts from my previous orders were all very nice and the people that received them were very pleased with them. Will definitely use this site again. Thank you.”

Helpful Report

Posted 8 months ago

Hello Miss Lidstone, Thank you for your wonderful review! We're thrilled to hear that you found our site easy to use and that your previous orders were well-received. Your satisfaction means a lot to us, and we can’t wait to help you with your future orders. Thank you for choosing us!

Posted 8 months ago

“Fantastic always use them”

Helpful Report

Posted 8 months ago

Hello Jane, Thank you for your fantastic feedback! We're so glad to hear that you always choose us for your flower needs. We appreciate your loyalty and look forward to serving you again soon!

Posted 8 months ago

“Happy with quality of the plants which arrived in bud and looked great in the rustic basket. My daughter was very pleased with my choice. One slight quibble , requested delivery on 19/9/24 but it was delivered on 18/9/24. Otherwise no complaints whatsoever and will use again!”

Helpful Report

Posted 8 months ago

Hello Carol, Thank you for your wonderful feedback! We're delighted to hear that you were happy with the quality of the plants and that your daughter loved your choice. We apologize for the early delivery and appreciate your understanding. We’re glad to know you’ll be using us again, and we look forward to serving you in the future!

Posted 8 months ago

“Ordering is very easy. Flowers arrived on time and the recipient was very pleased with them. I have often used this service and always been very pleased.”

Helpful Report

Posted 8 months ago

Thank you for your fantastic feedback! We're thrilled to hear that you find ordering easy and that the flowers arrived on time. It’s wonderful to know you’ve consistently had a great experience with us. We appreciate your loyalty and look forward to serving you again soon!

Posted 8 months ago

“Lovely bouquet and gift the only negative was the day delay in delivery”

Helpful Report

Posted 8 months ago

Hello Mike, Thank you for your feedback! We're glad to hear you loved the bouquet and gift. We apologize for the delay in delivery and appreciate your understanding. We’re constantly working to improve our service, and we hope to provide you with a smoother experience next time!

Posted 8 months ago

“I've been a loyal customer of B&M Flowers for 2 years now and completed abut 4 orders, and I've never been disappointed. Their service is consistently exceptional, from the ease of ordering online to the prompt and reliable delivery. Every time I've placed an order, the flowers have arrived fresh and beautifully arranged, often surpassing my expectations. What truly sets B&M Flowers apart is their attention to detail. The packaging is always exquisite, ensuring the flowers arrive in pristine condition. I've even received compliments on the stunning box that accompanies the bouquet. The care and thoughtfulness that goes into each order is evident. I wholeheartedly recommend B&M Flowers to anyone seeking a premium flower delivery service. Their commitment to quality, customer satisfaction, and beautiful arrangements make them a standout choice in the industry.”

B&M Flowers 5 star review on 22nd September 2024

Helpful Report

Posted 8 months ago

Hello Leanne, Thank you so much for your heartfelt review! We're incredibly grateful for your loyalty over the past two years and thrilled to hear that we’ve consistently exceeded your expectations. It’s wonderful to know that you appreciate our attention to detail and the care we put into our packaging and arrangements. Your recommendation means the world to us, and we look forward to continuing to provide you with exceptional service in the future!

Posted 8 months ago

“Sent to Daughter in law to cheer her up”

Helpful Report

Posted 8 months ago

Hello Hazel, Thank you for your feedback! We're glad to hear you chose us to send a little cheer to your daughter-in-law. We hope the flowers brightened her day! If you need anything else in the future, we're here to help.

Posted 8 months ago

“Have used your shop for many years for flowers never disappointed”

Helpful Report

Posted 8 months ago

Hello Margaret, Thank you for your continued support! We’re thrilled to hear that you’ve never been disappointed with our flowers over the years. Your loyalty means so much to us, and we look forward to serving you for many more occasions to come!

Posted 8 months ago

“Excellent Easy to use app. Efficient and value for money !”

Helpful Report

Posted 8 months ago

Hello Jo, Thank you for your excellent feedback! We're delighted to hear that you find our app easy to use and appreciate the efficiency and value we offer. Your satisfaction is our priority, and we look forward to serving you again soon!

Posted 8 months ago

“Flowers were nice,”

Helpful Report

Posted 8 months ago

Thank you for your feedback! We're glad to hear that you liked the flowers. If there's anything we can do to improve your experience or if you have any specific requests, please let us know. We look forward to serving you again!

Posted 8 months ago

“Recipient delighted. Good value too”

Helpful Report

Posted 8 months ago

Hello John, Thank you for your feedback! We're so happy to hear that the recipient was delighted and that you found our flowers to be good value. We appreciate your support and look forward to serving you again!

Posted 8 months ago

“Flowers arrived in good condition and as described”

Helpful Report

Posted 8 months ago

Thank you for your feedback! We’re glad to hear that the flowers arrived in good condition and matched your expectations. We appreciate your support and look forward to serving you again soon!

Posted 8 months ago

“Fantastic. Thank you”

Helpful Report

Posted 8 months ago

Thank you for your fantastic feedback! We’re thrilled to hear that you’re satisfied. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

Posted 8 months ago

“I always use b&m flowers, and never been disappointed. Excellent value for money”

Helpful Report

Posted 8 months ago

Hello Lorna, Thank you for your wonderful review! We’re so glad to hear that you consistently have a great experience with B&M Flowers and find our value unbeatable. Your loyalty means a lot to us, and we look forward to continuing to serve you with beautiful blooms!

Posted 8 months ago

“Easy to order & was very courteous when I sent a complaint”

Helpful Report

Posted 8 months ago

Thank you for your feedback! We’re glad to hear that you found the ordering process easy and appreciated our courteous response to your complaint. Your satisfaction is important to us, and we’re here to help if you need anything further.

Posted 8 months ago

“Lovely flowers and quick next day delivery ,great choice.”

Helpful Report

Posted 8 months ago

Hello Gary, Thank you for your wonderful feedback! We're delighted to hear that you loved the flowers and appreciated the quick next-day delivery. We’re glad our selection met your expectations. Looking forward to serving you again soon!

Posted 8 months ago

“reasonably priced flowers delivered free of charge following day. Recipient contacted me and was delighted with the nicely boxed flowers”

Helpful Report

Posted 8 months ago

Hello Mrs Purse, Thank you for your kind review! We’re pleased to hear that the flowers were reasonably priced, delivered promptly, and that the recipient was delighted with the nicely boxed arrangement. We appreciate your feedback and look forward to serving you again!

Posted 8 months ago

“Brilliant, as always. The perfect flowers, great quality and value for money, Beautiful, thank you!”

Helpful Report

Posted 8 months ago

Thank you so much for your amazing 5-star rating of B&M Flowers! As always, we are thrilled to hear that you found our flowers brilliant.

Posted 8 months ago

“The flowers arrived during the morning as I asked, the only thing I didn't know was that they came in a box like parcel post, not from a florist. My friend said they looked ok, not in bloom and she would show me a photo when they were. I was happy with the delivery and the service as such, especially as I ordered them late in the evening. Thank you, Patricia Kinchjn”

Helpful Report

Posted 8 months ago

Thank you so much, Patricia, for your wonderful 5-star rating! We sincerely appreciate your loyalty as our valued customer. We are thrilled to hear that the flowers arrived exactly as you requested and that you were pleased with the delivery and service, especially given your late-evening order.

Posted 8 months ago

B&M Flowers is rated 4.8 based on 10,362 reviews