B&M Flowers Reviews

Name: B&M Flowers
Rating: 4.79

4.8 Rating 10,362 Reviews

96 %

of reviewers recommend B&M Flowers

4.8

Based on 10,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Email:

enquiries@bmflowers.co.uk

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B&M Flowers 5 star review on 17th April 2025

597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, good choice of flower bouquets, excellent communication- well packed beautiful long stemmed flowers in bud with care instructions, thank you B&M sending your flowers has been an outstanding experience. I must also complement you on the great value pricing.”

Helpful Report

Posted 8 months ago

Dear Mrs MacCallum, thank you so much for giving us a 5-star rating for B&M Flowers. We are thrilled to hear that you found our website easy to use and enjoyed the good choice of flower bouquets. We take great pride in ensuring excellent communication and it brings us joy to know that you received our well-packed, beautiful long-stemmed flowers in bud with care instructions. Your kind words mean a lot to us, and we appreciate you taking the time to share your outstanding experience of sending flowers through B&M. Additionally, we are delighted that you found our pricing to be of great value. Thank you once again for your wonderful review and for choosing B&M Flowers. Kind regards, B&M Flowers Team

Posted 8 months ago

“Thanks for giving what you said you would!”

Helpful Report

Posted 8 months ago

Thank you so much, Jeremy, for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and feedback. It means a lot to us that you took the time to share your positive experience with our shop. Thanks for giving what you said you would! We look forward to serving you again in the future. Take care!

Posted 8 months ago

“Excellent service and beautiful flowers”

Helpful Report

Posted 8 months ago

Dear Angharad, thank you so much for your glowing 5-star rating of B&M Flowers! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. Once again, thank you for choosing B&M Flowers. We look forward to serving you again in the future! Warm regards, Rosie

Posted 8 months ago

“These flowers were for a birthday and they were well received and were happy with them.”

Helpful Report

Posted 8 months ago

Dear Ann, thank you so much for giving us a 5-star rating for your experience at B&M Flowers. We truly appreciate your feedback and are thrilled to hear that the flowers you ordered for the birthday were well received and brought happiness. Your satisfaction is our utmost priority, and we are grateful for the opportunity to serve you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Rosie

Posted 8 months ago

“prompt delivery will use again”

Helpful Report

Posted 8 months ago

Hello Susan, thank you so much for your generous 5-star rating for B&M Flowers! We appreciate your kind words and support. We are thrilled to hear that you were satisfied with our services, and we are equally delighted that you found our delivery prompt. We look forward to serving you again in the future. Best regards, B&M Flowers Team

Posted 8 months ago

“great service, flowers beautiful and delivered on time”

Helpful Report

Posted 8 months ago

Hello Fiona, thank you so much for taking the time to leave us a wonderful 5-star rating! We are thrilled to hear that you had a positive experience with B&M Flowers. We appreciate your kind words about our great service and are glad that the flowers were beautiful and delivered on time.

Posted 8 months ago

“Great value. Beautiful flowers. Easy ordering and prompt delivery. Highly recommended.”

Helpful Report

Posted 8 months ago

Hello Julie, thank you so much for your fantastic 5-star rating of B&M Flowers! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with us.

Posted 8 months ago

“Great value, free delivery, even next day if you place your order before 10am weekdays. Flowers good quality and plenty of bouquets to choose from and add ons like chocolates too.”

Helpful Report

Posted 8 months ago

Dear John, thank you so much for your fantastic 5-star rating of B&M Flowers! We truly appreciate your kind words and continued support as a loyal customer. Thank you once again for your glowing review. We value your business and look forward to serving you again in the future. Best regards, Rosie

Posted 8 months ago

“great service and fresh flowers”

Helpful Report

Posted 8 months ago

Dear Jenny, thank you very much for taking the time to rate us with 5 stars! We appreciate your kind words and are thrilled to hear that you had a great experience with B&M Flowers. Providing great service and ensuring our customers receive fresh flowers is our top priority. Once again, thank you for your support and for choosing our services. We look forward to serving you again in the future! Best regards, Rosie

Posted 8 months ago

“Good selection of flowers, good prices,delivered on date requested. Thank you.”

Helpful Report

Posted 8 months ago

Thank you so much for your amazing 5-star rating of B&M Flowers! We truly appreciate your feedback. We are thrilled to hear that you found our selection of flowers to be good and our prices reasonable. It's also great to know that we delivered your order on the requested date. We take pride in providing quality service to our customers, and your satisfaction means the world to us. Thank you once again for choosing B&M Flowers. We look forward to serving you again in the future.

Posted 8 months ago

“Sent flowers to my niece and she was absolutely delighted. Flowers are beautiful and arrived within less than 48 hours.”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words and for awarding us a 5-star rating! We truly appreciate it. We are thrilled to hear that your niece was absolutely delighted with the flowers we sent. It warms our hearts to know that our beautiful blooms brought joy to her day. Once again, thank you for choosing B&M Flowers. We are grateful for your support and look forward to serving you again in the future. Best regards, Rosie

Posted 8 months ago

“Fantastic, wonderful flowers at a reasonable price!”

Helpful Report

Posted 8 months ago

Hello Tim, thank you so much for taking the time to leave a 5-star rating for B&M Flowers. We greatly appreciate your kind words and support. We are thrilled to hear that you found our flowers fantastic and wonderful. Providing high-quality products at a reasonable price is always our top priority, and we are glad that we could meet your expectations. Once again, thank you for choosing B&M Flowers as your go-to florist. We can't wait to serve you again in the future. Warm regards, Rosie

Posted 8 months ago

“My grandaughter loved them”

Helpful Report

Posted 8 months ago

Thank you very much for your glowing 5-star review of B&M Flowers! We truly appreciate your kind words and feedback. Once again, thank you for taking the time to share your positive experience with us. We sincerely appreciate your support, and we look forward to serving you and your loved ones in the future. Warmest regards, B&M Flowers

Posted 8 months ago

“Delivered on the day we requested and a beautiful bunch of flowers they were too, fabulous service I had a technical glitch by adding emojis in my text so nothing was recorded, spotting the error after placing my order and contacted the support team who quickly added our message manually, wonderful service thank you.”

Helpful Report

Posted 8 months ago

Dear David, thank you so much for leaving us a fantastic 5-star rating! We truly appreciate your kind words and are delighted to hear that your experience with B&M Flowers was nothing short of fabulous. Once again, we sincerely appreciate your support and are grateful for your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards, B&M Flowers Team

Posted 8 months ago

“Great! Delivery on time.”

Helpful Report

Posted 8 months ago

Dear Dawn, thank you so much for taking the time to leave us a 5-star rating! We really appreciate your kind words and support. Great! Delivery on time. We are thrilled to hear that you had such a positive experience with B&M Flowers. Our team works hard to ensure that our customers receive top-notch service, and your feedback reaffirms the hard work we put in every day. Once again, thank you for choosing B&M Flowers. We look forward to serving you again soon! Warm regards, Rosie

Posted 8 months ago

“Ordering straight forward”

Helpful Report

Posted 8 months ago

Dear Pippa, thank you so much for your glowing 5-star review of B&M Flowers! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. Once again, thank you for your feedback and for choosing B&M Flowers. We look forward to serving you again in the future. Warm regards, Rosie

Posted 8 months ago

“The deal appears to be good,will know when my friend gets the flowers. The chance to Use your Help space, was t any good, it did t work. I wasn’t asked for my card details and after I had put in my friends address and my billing address I realised that and had to track back I nearly lost the order. I hope the flowers will be delivered by tomorrow morning as it states that is so, if I ordered before 10 pm. Which I did. The reason is because she heard today her brother had passed away. Patricia Kinchin”

Helpful Report

Posted 8 months ago

Dear Patricia, thank you so much for your wonderful 5-star rating of B&M Flowers! We truly appreciate your loyalty and your kind words about our service. We're thrilled to hear that you found the deal to be good and we hope that your friend is delighted with the flowers once they are delivered. We apologise for any inconvenience you experienced with our Help space. We're constantly working to improve our systems and appreciate your feedback. Rest assured, we have taken note of your concerns and will address them promptly. Thank you once again for choosing B&M Flowers. We value your continued support and look forward to serving you again in the future. Best regards, Katie

Posted 8 months ago

“Brilliant as always. Thank you”

Helpful Report

Posted 8 months ago

Dear Susan, thank you so much for your kind words and for awarding us a perfect 5-star rating for B&M Flowers. We truly appreciate your support and are thrilled to hear that you had another brilliant experience with us. Warm regards, Rosie

Posted 8 months ago

“Flowers were ordered as a thank you for a family member. I was told (as I did not see the flowers myself) that they were lovely”

Helpful Report

Posted 8 months ago

Hello Beverley, Thank you for your feedback! We’re glad to hear that the flowers were well-received and appreciated by your family member. If you need anything else or have any future orders, we’re here to assist!

Posted 8 months ago

“First time using the site and its extremely user friendly and reasonably priced. Currently working overseas and its allowed me to quickly purchase flowers for various events.”

Helpful Report

Posted 8 months ago

Hello Wesley, Thank you for your great review! We’re glad to hear that you found our site user-friendly and reasonably priced. It’s wonderful to know it’s been helpful for you while working overseas. If you need any more assistance or have future flower needs, we’re here to help!

Posted 8 months ago

B&M Flowers is rated 4.8 based on 10,362 reviews