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Boohoo Reviews

2.1 Rating 1,797 Reviews
26 %
of reviewers recommend Boohoo
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Email:

customerservices@boohoo.com

Location:

49 51 Dale Street
Manchester
M1 2HF

How does Boohoo deliver?
(3 weeks ago)
Boohoo delivers items by Courier and Postal Service.
(3 weeks ago)
F

Delivery - Slow

33.33%
Industry Average
Ordered next day delivery paying £6.99. Item came after 2 days and no response from customer services for refund of postage, despite 3 emails, insta DM and messages on their own apparent contact us page. Absolute joke! Will never order anything from them again. What a con.
- ""
Paid for premium next day delivery, items arrived 2 days late. Can’t even return them unless I pay! No reply from customer service and whoever did Email tried to scam me into paying them hundreds via the Lemfi App! Beware, be warned and buy elsewhere. It’s not worth the hassle.
- Nicki Farrow
Been waiting for refunds to the value of £65.90, spread over two orders. I returned ,September 16th 2025 and 2nd October 2025. I Have constantly emailed and Watts apoed with the return receipts from Evri drop off your return parcels, to no avail. Going to write a recorded delivery letter to their physical address, then if I don't hear, going to police.
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