boohooMAN Reviews

1.7 Rating 739 Reviews

14 %

of reviewers recommend boohooMAN

Company Reviews

Questions

Metrics

1.7

Based on 739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How quickly does BoohooMAN resolve customer queries?

Helpful Report

(1 month ago)

Greater than 30% of reviewers feedback is BoohooMAN takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

76.19%

Industry Average

“ It took about 2 weeks to come, the customer service was good. They responded quickly to my email. The overall quality is good for clothing. I loved how they boxed the mens boxer briefs. I will be ordering again ”

- Shannel Jones

“ Customer service is extremely positive to work with and I often feel as if I’m the one moving slowly. ”

- AJ

“ I have no idea what others are talking about, I got my order much earlier than expected,it was as described, and may I say very cheap. Maybe people get motivated to write reviews only when they get bad service. ”

- Anonymous

boohooMAN Reviews

Customer Service - Good