“Always great selection of stock - mostly competitive prices with other major online retailers and free worldwide shipping is always a mega bonus giving access to more products.
Shipping can take a little while but I've never waited longer than a week and that's fast as far as I'm concerned, considering it's only because of premium services offering 1 day delivery that's lead people to become impatient.
Have bought several items from them this year and been happy with my purchases, as well as various things over the years.”
“Convenient. Reasonably priced. Easy to buy from. Great delivery. Their marketing sucks - I've never ordered cookbooks, biographies or cartoons/comics so I'm unsure why I don't receive targeted marketing on the books I do like.”
“I have had a couple of problems with this company in the past, particular in the way that they list their books online, especially with more academic texts. They often list them as hardback or softback, when one of these options is not available. Even though they have refunded me in the past for these errors, it would be preferable to have a company whose listings were reliable in the first place.”
“Embarking on a Science PGCE course, I felt that I needed to stock up on resources. BD had plenty of stock @ reasonable price and very prompt service. Free delivery worldwide is a bonus!”
“The postage is free and I was very happy with the book I oredered. Having said that, the customer servise is below all expectations. I never got confirmation email confirming my order, and when I contacted them, once directly, once via Pay pal account, they never answered, neither they replayed to my unhappy customer review comment. The book eventually arrived, but concerning their communication with their customers it's the worst i have ever experienced on Internet..”
“Very affordable book prices that beat those of local stores. Customer service is highly responsive (within 24hours and they mean it!) and do really try their best to resolve issues. Very well-stocked with books of countless different languages, even rare titles. The whole process of ordering to purchasing is transparent and easy-to-follow. Bookdepository's website is very user-friendly, one of the best clutter-free online retailer I've come across.”
“They are always very helpful and their books come in great condition. I also love the bookmarks they include and their packages alway arrive on time.”
“The Book Depository has a huge, wide range of books available and dispatch books to you quickly and free of postage costs. I have been able to find many books for my grandchildren using their website at very competitive prices. I would recommend them for their range of books, because the website is easy to use and the excellent prices.”
