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Book Depository Reviews

3.4 Rating 246 Reviews

61 %

of reviewers recommend Book Depository

Company Reviews

3.4

Based on 246 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

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Book Depository 1 star review on 12th October 2022

Book Depository 1 star review on 15th February 2022

Book Depository 1 star review on 15th June 2021

Book Depository 1 star review on 24th June 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I highly recommend Books of the world despatched to the world. Great company , great service and brilliant customer service . The site has great book choices, great prices and amazing discounts.Books arrive in mint condition always along with beautiful bookmark and well packaged.”

Posted 1 year ago

“I have been ordering books for years now and wouldn't go anywhere else..delivery is so prompt for free and variety is just second to none. Definitely recommend, yiu won't be disappointed.”

Posted 3 years ago

“I ordered a box set on May 24. It was shipped on May 29 and delivered on June 8 (from U.K. to Italy). There is no tracking service, and, compared to other online stores, shipping is perhaps slower (not so much in my case, but definitely slower than what they state on the item's page), but it's free and the box set arrived in perfect condition. The cardboard box contained a lot of bubble wrap to protect the package from bump-related damage. Be aware that packages are sent through local postal service (Royal Mail in the U.K. and then your Country's Postal Service) and not Couriers.”

Posted 3 years ago

“Excellent service as always, will be my first port of call for any future books”

Posted 4 years ago

“Website information on books they have is unparalleled. . Without them there is no other book store or online outlet including Amazon who provide enough details. Like dimensions of the book, weight, year of publication and publisher. Most of their prices are cheaper than any other online book seller. Speedy and reliable delivery”

Posted 4 years ago

“I've ordered a number of items from Book Depository always arrive on time and not damaged Thank You”

Posted 5 years ago

“I live in Peru, and buying books online used to be so expensive and difficult... BookDepository is the best online bookstore for countries like Peru. When they make a mistake, the service helps you immediately. Until now i’ve order 20 books without one problem.”

Posted 5 years ago

“Very fast delivery, reasonable prices and undamaged.”

Posted 5 years ago

“Reliable, Good quality books, Well packaged. Speedy service”

Posted 5 years ago

“Very efficient delivery and the National Geographic Map we ordered was just what we needed.”

Posted 5 years ago

“Fantastic book selection with very competitive pricing, easy to use website and fast delivery. Books all arrive in great condition.”

Posted 5 years ago

“Well packaged, prompt service of a wide selection of books. Cool book marks included as a nice touch. Promptly helpful and polite if contacted with a query. Free postage.”

Posted 5 years ago

“Book arrived in time and in perfect order. Selection was great in the category which I searched. I have used the service before and have always been very satisfied”

Posted 5 years ago

“Excellent service”

Posted 5 years ago

“Quick delivery, free shipping, huge variety of products, high product quality and helpful customer service!”

Posted 5 years ago

“Books. Very good .dobra. on time. Customer service make good.”

Posted 5 years ago

“Great service from this website that provides a ton of titles in different editions. The service is fast and easy to use and haven't had any trouble with the company.”

Posted 5 years ago

“Excellent customer services.”

Posted 5 years ago

“Book arrived promptly in perfect condition.”

Posted 5 years ago

“Huge selection and speedy delivery”

Posted 5 years ago

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Book Depository is rated 3.4 based on 246 reviews