“L’illusion de “réserver en confiance” avec Booking.com Cars s’est transformée en leçon de manipulation commerciale.
Le prix affiché : 220 €.
Le prix réel pour obtenir la voiture : 360 € de plus… ou 2 200 € de caution impossible à déposer avec une carte de débit, information cachée volontairement après le paiement.
Booking joue sur la confusion des cartes, le sait, l’admet… mais ne prévient personne.
Et lorsque vous êtes coincés à l’étranger, avec enfants et bagages :
✅ Aucun remboursement
✅ Aucune solution
✅ Aucune responsabilité
❌ Juste un copier-coller pour vous expliquer que c’est “dans les conditions complètes”.
Booking Cars, c’est simple : ils encaissent, vous assumez.
Une bien belle manière de traiter les clients fidèles.”
“I mistakenly booked the wrong date for a sightseeing tour of Seville on a recent trip there with my girlfriend, but cancelled it with a week to spare. It was very popular tour, so I knew it would re-sell. On the booking confirmation and the ticket there was no mention that it was non-refundable, but guess what... That's exactly what Booking.com claimed. The tickets combined cost €91 which I'm prepared to let go. What I don't like is being told something that wasn't backed up facts, then being ignored by their customer service team.
It's not the first time I've had an issue with Booking.com. On a trip to Italy last year I hired a car through them, only to find out that the hire company had no knowledge of my booking. Despite me showing confirmation to them. I paid again direct and hoped to claim back from Booking.com. Again, they were most unhelpful and I didn't get my money back.
There are other booking sites, I'd advise to use them, or book direct.”
“> "WEX Legal Recovery demonstrates a strong commitment to professionalism, efficiency, and results-driven legal solutions. Their team is knowledgeable, responsive, and focused on achieving the best outcomes for their clients. I highly recommend their services to anyone seeking reliable and effective legal recovery support."”
“reservation annulée sans nous demander notre avis , même avec une date butoir Ils n ont pas respecter les clauses d annulation c est à dire , nous trouver l'equivalence et payer eux la différence si besoin”
“Please be aware that Booking.com a 3rd party is very unclear regarding bookings. Their calls are forwarded from Bangkok,, Thailand. Which they do not tell you and difficult to contact.”
“I want to sincerely thank Alpha Recovery Firm for helping me recover my scammed funds and resolving my withdrawal issues. I was completely devastated after falling victim to an online scam and thought I had lost everything. But thanks to the professionalism and dedication of the Alpha Recovery team, I was able to get my money back and finally sort out the problems I was having with accessing my funds. Their support, transparency, and constant updates made the entire process smooth and reassuring. I highly recommend them to anyone facing similar issues. Truly grateful!”
“After my withdrawal request was denied, I couldn’t access my trading account. I felt frustrated and anxious, afraid I might lose my investment. Sadly, I know many others face similar issues, which can seriously damage trust in trading platforms. Thankfully, Mrs. Mercy and her team stepped in and guided me through the process. With their help, I was able to recover my funds.”
“After my withdrawal request was denied, I couldn’t access my trading account. I felt frustrated and anxious, afraid I might lose my investment. Sadly, I know many others face similar issues, which can seriously damage trust in trading platforms. Thankfully, Mrs. Mercy and her team stepped in and guided me through the process. With their help, I was able to recover my funds.”
“They are a fraudulent Company. They took my money and didn’t book a hotel. I have tried to complain again and again but because they didn’t give me a booking reference I couldn’t get on touch with them - it was Catch 22. It’s now over a month since they took £385 of my money and I still can’t get them to refund me.
Absolutely appalling service.”
“I started online trading investing small amount first. Booking Who was helping me made psychological enforcement, entered my mobile and forced me to use all my savings along with Credit assuring that after one week we could withdraw my money back. After he played a scenario as if I made a mistake and froze my trade account until I would pay more. My Last profit was $22381 until I was able to contact B I T C L A I M . N E T for help and was able to get my money out.”
“When booking the hotel, I was offered a free transfer from JFK airport to the booked hotel. I took advantage of this offer and received a confirmation of the booking. Unfortunately, no one was waiting for me at the airport. I contacted the transport company and was informed that my transfer had been canceled without giving a reason. The time from landing to entering the arrivals hall and looking for a driver was about 30 minutes. Unfortunately, due to the late hour, I had to use an airport taxi, which involved an additional cost. The complaint I filed did not help, Booking did not refund my costs. I do not recommend using the services of this company.”
“Site is being deceptive and misleading to consumers by pretending to be a local website providing local services but is not disclosing that additional international transaction fees will be charged on top of the fee shown for a service. If you contact the customer service you will be advised that they will not refund the undisclosed fee.”
“the partner service is as bad as the customer service. they are unprofessional, untrained and unfriendly. they create wrong invoices and refuse to correct it. as a partner they leave you in the cold. we are already trying to find better ways to offer our services to future guests apart from this monopolist.”
