“This system is so much harder to navigate than the previous one. It takes more time to book sessions and they are not intuitive at all. Looks prettier, but all style no substance.”
“I first selected child care which gave a list of nurseries not schools; I needed to book 'activities' but this isn't really obvious for an after school club. It then allows you to add just one child and then to add other children, its on the confirmation page. The booking confirmation page only showed the first 3 dates I had booked rather than all of them which again was confusing / disconcerting as I wanted to be sure I was paying for the dates I believed I had actually booked. It would be better to be able to create an account, add children to that account, add a venue and then add sessions as required. All a bit backward and very frustrating first experience.”
“Block booking can only be done in its entirety, so Mon-Fri for a complete term or as offered. The alternative is to select every single session individually, you should be able to block book but still be able to select which day/s throughout a term this should apply to so that I can book all Tuesday for the term.”
“It's not clear how to book before school & after school clubs in the same booking. I am now doing it twice, which seems inefficient and not as good as the old system”
“Not easy to use
Unable to shop multiple days/blocks for more than one person
Should have add to basket then pay all together at the ends
Not user friendly”
