“Why can’t I only book 1 session. Why do I have to block book?! What if my child can’t make one of the sessions? Will I revive a refund? Probally not.”
“I need to book two different sessions at the same venue every week but your system doesn’t allow me to add the morning sessions and the afternoon sessions to my basket before completing the purchase. This seems unnecessarily fiddly.”
“Such a faff..... you can't tell wich group you have in the basket. Going back causes mayhem and trying to get groups up and nothing shows. I feel I've wasted time here today.”
“I need to book Wednesdays and some Thursdays for half a term at a time. Having to go in to each week individually isn't ideal
Payment by tax free childcare via poncho isn't as easy as it should be because all the payments go through st Meryl school which is rather counter intuitive. Either there should be one TFC account for Superstar sports nwl or each school should be set up individually in poncho.”
