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Pebble Reviews

4.7 Rating 5,257 Reviews
93 %
of reviewers recommend Pebble
Read Pebble Reviews
Anonymous
Anonymous  // 01/01/2019
This is amazing. Only defect : We should be able to make block booking and total payment as against one booking and payment at a time.
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Posted 10 months ago
Not that easy
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Posted 11 months ago
Fine. No Apple Pay
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Posted 11 months ago
Would be better if i could pay for two classes at the same time.
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Posted 11 months ago
Was a bit confused why you needed to ask if the attendee was over 18 given you also ask for a birthday. Could this not be worked out?
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Posted 11 months ago
It wouldn’t allow me to go back a page, it kept taking me back to the beginning of the application.
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Posted 11 months ago
Not the easiest system but I managed
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Posted 11 months ago
Crashing every know and again
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Posted 11 months ago
Not very clear on a mobile phone, but I got there in the end
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Posted 11 months ago
Bit confusing with age section
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Posted 11 months ago
Not great on mobile
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Posted 11 months ago
Not super easy but done now.
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Posted 11 months ago
not very clear
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Posted 1 year ago
Booking was ok but l was assuming l'd be asked more details about the person bringing the child (attendee).
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Posted 1 year ago
I couldn't book using my phone, I had to use computer at the point where I was answering medical and photo permission questions. Otherwise easy. Clare
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Posted 1 year ago
Hi there Clare, We have looked into your booking journey and noticed that you encountered a bug. Our amazing engineers are already looking into this bug and working to see how we can fix it. Thank you for flagging this and passing along your feedback. Kind regards, Melissa from Pebble
Posted 1 year ago
It would be nice if the details were saved and I didn't have to keep putting them in every time
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Posted 1 year ago
No separate field for adding contact phone number for second parent. No ability to add more dates easily, need to go round and book more separately.
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Posted 1 year ago
Awkward between pages, process is overly complicated and shouldn’t have to leave card details if not using them to make payment
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Posted 1 year ago
Not straightforward
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Posted 1 year ago
Very frustrating that you don’t have an ‘add to basket’ function when booking multiple classes by the same provider. Also the need to submit medical info for each weekly class, even though they are booked as regular/recurring classes. Medical info is not likely to change from week to week!
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Posted 1 year ago
Hi Helene! Thank you very much for your feedback. You'll be pleased to hear that we have been looking into how we can improve our basket feature, so you might be seeing some exciting updates coming soon! Secondly, if you create an account and ensure you are logged in when checking out, all of your previous answers to the questions since you created your account (including medical) will be saved in the form so that you can simply resubmit with one click. Have you tried this? Please feel free to reach out to our customer support team if you have any further questions or feedback! Kind regards, Melissa from Pebble
Posted 1 year ago
Pebble is rated 4.7 based on 5,257 reviews