Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The card didn’t arrive on the birthday and when opened no Boomf the spring didn’t go off very disappointed no reply to my email either”

Helpful Report

Posted 4 years ago

Sorry to hear that ! We have replied to your email, please do check the junk/spam folder. We will send another reply now if you didn't receive the original 💫

Posted 4 years ago

“Very underwhelmed by what I got compared to what I was expecting”

Helpful Report

Posted 4 years ago

So disappointing to hear that Gary! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“Absolutely brilliant Gifts are also great xxx”

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Posted 4 years ago

Hi Kerry, thanks so much! 😊

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thanks Suzanne! 🙂

Posted 4 years ago

“Hello, I am still waiting for my order to be delivered.”

Helpful Report

Posted 4 years ago

Sorry to hear that Frazer! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“This was quite a disappointment as it was nothing like we expected. The confetti did not work as it was shown and actually when it arrived the confetti was all over the place and not in it’s place.”

Helpful Report

Posted 4 years ago

Oh no Meena ! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“Amazing like usual! Thank you very much for the fast delivery!”

Helpful Report

Posted 4 years ago

You're most welcome Gabriela! 🥰

Posted 4 years ago

“Would definitely use again, good quality card and always a surprise when opening! The delivery did take 5 days instead of 1-3 but I think this is more down to royal mail being incredibly busy!”

Helpful Report

Posted 4 years ago

Thanks Max! 😊

Posted 4 years ago

“Great product shame the delivery didn’t come on time for the event the card was needed for”

Helpful Report

Posted 4 years ago

Sorry to hear that Ellesse! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“The photo was lovely n the card it's self but the confetti did not work and come out when pulling it down so I wasn't very happy with it. I didn't get what I expected”

Helpful Report

Posted 4 years ago

Oh no Joanne! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“very fast postage great item great quality 👌”

Helpful Report

Posted 4 years ago

Ah thanks Gary! 😃

Posted 4 years ago

“Quick delivery, put my own photos on easy to upload, bought for my brother 50th which is 18th Dec looking forward to his reactions.”

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Posted 4 years ago

Great to hear that Viv, we hope he loves it and has an amazing birthday!🥳

Posted 4 years ago

“Brillant and had and awesome surprise”

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Posted 4 years ago

Great to hear that Kieran! 🙂

Posted 4 years ago

“Excellent service, fast EU delivery and a great, sweet surprise for a little girl! Thank you so much!”

Helpful Report

Posted 4 years ago

Ahh we're so pleased to hear that Bo! 😊

Posted 4 years ago

“Didn’t explode :(”

Helpful Report

Posted 4 years ago

Sorry to hear that Sharan! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“Something different to give as a birthday present and they loved it!! Thankyou”

Helpful Report

Posted 4 years ago

Ahh we're so glad to hear that Sheree! 😊

Posted 4 years ago

“Nice card but effect not as advertised and a bit on the small side”

Helpful Report

Posted 4 years ago

Hi Andrew, sorry to hear that you were disappointed with your boomf! We really appreciate you taking the time to leave your feedback and please feel free to get in touch if you would like to discuss further 💫

Posted 4 years ago

“Excellent service and fast delivery.”

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Posted 4 years ago

Brilliant to hear that Helen! 🥰

Posted 4 years ago

“Brilliant, I received one, then so impressed I sent one to a friend. Also really quick service. I will use again for Birthdays. Excellent.”

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Posted 4 years ago

Thanks Juanita!😀

Posted 4 years ago

“Items were exactly as described. Delivered quickly and put a lovely smile on the recipient's face.”

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Posted 4 years ago

Amazing! ✨

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews