Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was really easy to use and attach photos and messages. The smiles and surprise on my daughters face was priceless.”

Helpful Report

Posted 4 years ago

Amazing Chris! 😍

Posted 4 years ago

“Very happy with the service from Boomf, very good value for money, easy to send and a lovely surprise for the people you love.”

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Posted 4 years ago

aww thanks so much Janice! 😍

Posted 4 years ago

“Fantastic, puts a smile on the recipients face and few laughs”

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Posted 4 years ago

Brilliant Adam!😊

Posted 4 years ago

“Confetti didnt pop everywhere just stayed in the card then fell out when tipped upside down”

Helpful Report

Posted 4 years ago

Sorry to hear that Charmaine! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“Great idea instead of standard cards! My son absolutely loved it and was so surprised when he opened it!”

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Posted 4 years ago

We're so pleased your son loved his Boomf! 🥰

Posted 4 years ago

“Very happy with product quick service .”

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Posted 4 years ago

Amazing Livia! 🤩

Posted 4 years ago

“my niece love it”

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Posted 4 years ago

Aw, we're so glad to hear that Janet! 🥰

Posted 4 years ago

“Realizacja błyskawiczna . Jak oceni odbiorca , okaże się 24 .12 .”

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Posted 4 years ago

We hope they love their Boomf! 😀

Posted 4 years ago

“A”

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Posted 4 years ago

Thanks Gavin! 😀

Posted 4 years ago

“Ordered a bomb very disappointing much smaller than you'd think doesn't pop out very well with no shower of confetti it just fell on the floor, the pictures I uploaded weren't printed very clear and were darker than the uploads. Over all quite disappointed”

Helpful Report

Posted 4 years ago

Sorry to hear that Robert we do really appreciate your honest feedback! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“My friend loved it! Would defo order again”

Helpful Report

Posted 4 years ago

Amazing! We hope to see you here again soon! 🤩

Posted 4 years ago

“Fantastic sent one to my sister made her jump couldn’t stop laughing.”

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Posted 4 years ago

Fantastic Maria!😃

Posted 4 years ago

“The delivery box was battered and one of the balloons wasn't fully blown up. The presentation and balloons was soo poor I did not give it to my girlfriend as I was embarrassed at the quality.”

Helpful Report

Posted 4 years ago

Oh no! We're so disappointed and sorry to hear that Mark! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“Excellent products excellent service”

Helpful Report

Posted 4 years ago

Thank you Karon! 😊

Posted 4 years ago

“Awful product. Massively overpriced and the “pop” mechanism failed to work. A few cheap and tacky flakes of confetti really doesn’t make up for it. Couple this with the fact that no one from the company has bothered to contact me after the first review I left, even though they said someone would. All in all a complete waste of money and a very disappointing experience for my 12 year old niece.”

Helpful Report

Posted 4 years ago

We're so sorry to hear that Natasha! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you right away! 💫

Posted 4 years ago

“Really happy with the packaging, gifted this to my little sister it was a nice surprise for her”

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Posted 4 years ago

Brilliant Soniya! 🥰

Posted 4 years ago

“Brilliant! We loved it as did the recipient.”

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Posted 4 years ago

Great to hear that Sheena! 🤩

Posted 4 years ago

“Sorry but I was a bit disappointed to be honest. The confetti was all stuck together so came out in one lump rather than how it shows in the advert.”

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Posted 4 years ago

Oh no Jacqueline! Could you drop our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“Didn’t work”

Helpful Report

Posted 4 years ago

Sorry to hear that Jessica! Would you mind sending our Customer Support team a quick email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“Great products. Postal service is very fast think it was like two days. My friends and family loved it and I loved their faces when they jump.”

Helpful Report

Posted 4 years ago

Awesome to hear that Eugenie! Thanks for your review! 🤩

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews