Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing, the print quality was just insane and the element of surprise was just fab. I was very impressed with this product would definitely recommend :))))”

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Posted 5 years ago

Hi Sam, thank you so much for your lovely feedback!

Posted 5 years ago

“It was ok but it did only popped out a tiny bit of the confetti so a bit disappointed”

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Posted 5 years ago

Wendy, I am so sorry your gift didn't "Boomf" 🎉🤦‍♀️ I understand how disappointing this must have been for you. I can see you have been in contact with my colleague to resolve this 😅 Please let us know if there is anything else we can do for you. 💕

Posted 5 years ago

“I’ve ordered from Boomf a few times now, always had good and prompt service, but the most important thing was that those that received the gifts were suitably happy and impressed.”

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Posted 5 years ago

We're so glad! Thank you so much for your lovely feedback.

Posted 5 years ago

“Nice card, delivered in plenty time but felt for the money it might have more of a ‘pop’ and more confetti. Don’t think I’ll order again.”

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Posted 5 years ago

Katie, I am so sorry to hear you are disappointed with the quality of your gift. This is not the experience we had intended for you! 😔 If you feel you have received a faulty card, could you please email us at hello@boomf.com with your order number and explain that your gift didn't "Boomf" 🎉 💕

Posted 5 years ago

“My son loved it, even though he held it so I got covered in the confetti. Still finding confetti bits now, hiding in places 😀”

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Posted 5 years ago

Oops! Sorry for the mess, hehe. Glad your son enjoyed his Boomf :)

Posted 5 years ago

“Boomf has an excellent customer care service and have been in touch with me every step of the way. I am happy to recommend boomf it is a truly amazing service!”

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Posted 5 years ago

Hi Edna, So sorry to hear you weren't happy with the solution you were offered, please check your email as we would like to resolve this for you! :)

Posted 5 years ago

“Fab products!”

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Posted 5 years ago

Thank you Lauren :)

Posted 5 years ago

“disatisified”

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Posted 5 years ago

Imogen, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I can see my colleague responded to your message yesterday so we can get this sorted. 👀💕

Posted 5 years ago

“I still have received my order”

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Posted 5 years ago

Amy, I'm so sorry that your Boomf has got lost on its journey to you 😢 Looking at your order I can see we dispatched it on time and it should have been delivered by 7 Aug at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“I brought the butterfly card for my daughters 7th Birthday. And the butterfly was broke so wasn’t the surprise I wanted for her. Very disappointed!”

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Posted 5 years ago

Samantha, I am so sorry your daughters flutter card was faulty 🦋😢 This is far from the experience we had intended for you! 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“Ordered on the 3rd still not delivered on the 15th. Massive disappointment.”

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Posted 5 years ago

Sam, I am so sorry your gift has got lost on its journey to your. 😢 I understand how disappointing this must have been for you. Looking at your order I can see we dispatched it on time and it should have been delivered by 7 Aug at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“Ordered the card for A level results and unfortunately my daughter had to scoop confetti with her hand for the box to jump out. Was ok but wasnt as shown on advert. Very disappointed.”

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Posted 5 years ago

Linda, I am so sorry your gift didn't "Boomf" 🎉😢 I understand how disappointing this must have been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“Really good”

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Posted 5 years ago

Amazing, I'm so pleased you loved your Boomf gift. 🥳💜 Thanks Diane 🌸🤩💕🌸💕🌸💕🌸💕🤩🌸

Posted 5 years ago

“My sister haven't received the card yet, her birthday was yesterday...”

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Posted 5 years ago

Oh no Klara! I am so sorry your gift has got lost on its journey to you 😢 I understand how disappointing this must have been for you. 🤦‍♀️ Looking at your order I can see we dispatched it on time and it should have been delivered by 12 August at the latest. 🤔 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just responded to your message so we can get this sorted. 👀💕

Posted 5 years ago

“My niece love her surprises for her 16th birthday thank you boomf”

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Posted 5 years ago

Thanks May 💃🎈🥰 It’s so great to hear you enjoyed your Boomf gift on such a special occasion. 🥳💜🎂🎉💜🍰🥳💜

Posted 5 years ago

“A brilliant surprise for an alternative birthday card 🎁”

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Posted 5 years ago

Yes Anya! 🤩 we love a good surprise 💥🎉😆 I'm so pleased you loved your Boomf gift. ❤️

Posted 5 years ago

“Awesome! Brilliant laugh for the family. Very good quality and fast delivery. Happy faces all around”

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Posted 5 years ago

Thanks Selena 🥰 It's really fab to hear you are satisfied with the quality of your Boomf order. 🌸🤩💕🌸💕🌸💕🌸💕🤩🌸

Posted 5 years ago

“My card sent to Singapore in mid July has still not arrived”

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Posted 5 years ago

Jo, I am sorry that your gift has got lost on it's journey Singapore 😢 I understand how disappointing this must been for you. 🤦‍♀️ I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“Excellent surprise gift”

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Posted 5 years ago

Thanks Lorna, I'm so happy you are satisfied with your Boomf experience. 🦄🌸💜🦄💜🌸💜🦄💜🌸🦄

Posted 5 years ago

“It was really cool”

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Posted 5 years ago

Thanks Robert 🌈❤️🌈❤️🌈❤️🌈❤️🌈❤️🌈❤️🌈❤️

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews