Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was cancelled due to the hot weather but I wasn't notified about it and I didn't Recieve an email. I had to call Boomf directly to find out the birthday gift I had ordered wasn't going to my mum.”

Helpful Report

Posted 5 years ago

Becky, my sincerest apologies that you were not informed of your cancelled order. I understand how frustrating and disappointing this must have been 😔 This is far from the experience we had intended for you! 🤦‍♀️ I have taken a note of this to pass on as feedback. 💕

Posted 5 years ago

“Very pleased everybody laughed didn’t expect the confetti”

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Posted 5 years ago

Hi Linda, we are glad everyone enjoyed the surprise!

Posted 5 years ago

“It was wonderful. A really unique idea and my daughter loved it. Many thanks”

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Posted 5 years ago

Thanks Melanie :)

Posted 5 years ago

“Received as second card when my first item did not arrive very helpful would definitely use again”

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Posted 5 years ago

Thanks Gill :)

Posted 5 years ago

“Waste of money. Very disappointed.”

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Posted 5 years ago

Hi Joanne, so sorry to hear this please let us know how we can resolve this for you? I have sent an email to you

Posted 5 years ago

“Perfect product girlfriend was really happy”

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Posted 5 years ago

So glad she was pleased :)

Posted 5 years ago

“It delayed when he ripped it open but still good as it’s different from a normal card”

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Posted 5 years ago

Hi Shaker, so sorry to hear it was a slow card! We have sent you an email

Posted 5 years ago

“Very good service quick delivery”

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Posted 5 years ago

Thank you so much!

Posted 5 years ago

“Amazing”

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Posted 5 years ago

:D thank you!

Posted 5 years ago

“Came very quickly and it’s very good quality”

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Posted 5 years ago

Thanks Bonnie :D

Posted 5 years ago

“Due to the post this arrived2 days late, such a shame as it was a great surprise”

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Posted 5 years ago

Hi Nadia, we are so sorry about the late post but we are glad you enjoyed it!

Posted 5 years ago

“My daughter thought her personalised flutter card was ace! I loved the customer service which helped me get it right!!”

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Posted 5 years ago

We're glad we were able to help you and that your daughter loved it :)

Posted 5 years ago

“My mum absolutely loved it. Will recommend this to anyone”

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Posted 5 years ago

Thanks Poppy :)

Posted 5 years ago

“My card didn’t explode out confetti”

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Posted 5 years ago

Hi Keigan, so sorry to hear that your card didn't have confetti inside. We have just sent you an email to resolve this for you :)

Posted 5 years ago

“The I had to help open the card as the Velcro was stuck fast. Then the butterfly didn’t really fly.”

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Posted 5 years ago

Oh no, we are so sorry David. I have just sent you an email to get this resolved!

Posted 5 years ago

“Great alternative to normal birthday cards. A gift that can have many years of use instead of just a day.”

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Posted 5 years ago

Thanks Michelle :)

Posted 5 years ago

“On time and just what i was looking for”

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Posted 5 years ago

Thanks James :)

Posted 5 years ago

“Loved it so funny to see the shock on their face when the confetti comes shooting out😊 Can't wait to order the next one”

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Posted 5 years ago

Thank you so much! Make sure you send in a video if you order again :D

Posted 5 years ago

“First time buying . Good fun.”

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Posted 5 years ago

Thank you so much Georgina :)

Posted 5 years ago

“Thanks arrived on time perfect surprise for my friend she loved it 😀”

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Posted 5 years ago

Glad to hear your friend loved it :)

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews