Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived late (which was probably the fault of the postal service) which meant that it came two days after my fiance's birthday. Also, he's a bit cautious so tore it slowly which meant that he could see the confetti and that it didn't pop properly straight away- so the effect didn't really work! Nice idea but was a bit of a waste.”

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Posted 5 years ago

Caitlin, I am so sorry that your gift arrived late and you were disappointed with the surprise. It sounds to me like your card was a little faulty 😢 I would love to get this resolved right away 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀💕

Posted 5 years ago

“Delivered quickly, perfect 21st birthday Boomf with personalised pictures for my brother, he loves it! Thank you 😊”

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Posted 5 years ago

We're glad and we hope your brother had a lovely 21st!

Posted 5 years ago

“Wow”

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Posted 5 years ago

Thank you Karen!

Posted 5 years ago

“Excellent product”

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Posted 5 years ago

THank you Rachel :)

Posted 5 years ago

“Not delivered on time”

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Posted 5 years ago

Paul, I am so sorry that your gift was not delivered on time. Looking at your order I can see that there is no house number on the delivery address 🤔 We have to assume that this is the reason your gift has not been delivered. Could you please have a look at your email, my colleague have contacted you to try and resolve this. 👀💕

Posted 5 years ago

“It was great pictures came out great but it didn't pop”

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Posted 5 years ago

Oh no! So sorry Allana, we have sent an email to try and resolve this with you :)

Posted 5 years ago

“Amazing product”

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Posted 5 years ago

Thanks Clare :)

Posted 5 years ago

“Delivery was fast . The box didn't pop out when my mother opened her card but when I took it off her made me jump more than anyone ha ha. Great idea for somebody who has never had a boomf card before”

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Posted 5 years ago

Woops! Sorry to give you a scare :)

Posted 5 years ago

“Amazing 😁😁”

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Posted 5 years ago

Thank you :D You're amazing!

Posted 5 years ago

“I thought the boomf card was really good and different from a normal card”

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Posted 5 years ago

Thanks Stephanie!

Posted 5 years ago

“Great service, website easy to use.”

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Posted 5 years ago

Glad to hear it :)

Posted 5 years ago

“I just loved it! Fab idea and such a lovely present.”

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Posted 5 years ago

Thank you Meg :)

Posted 5 years ago

“Bought a cannon birthday card for my friend, it was amazing. Will purchase again”

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Posted 5 years ago

Great Sylvana :D Thank you!

Posted 5 years ago

“Unfortunately when my children opened the Pop up picture Boomf I ordered for my younger sons birthday, it didn’t pop up. I had to lift it up to make it pop. Gutted”

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Posted 5 years ago

Oh no! We're so sorry Kyla. I have just sent you an email to resolve this for you. We would really like to make this up to you!

Posted 5 years ago

“It was my daughter's birthday and it made her day she absolutely loved it Thank you I will definitely being using BOOMF again x”

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Posted 5 years ago

We're so glad Joanna, thank you for letting us know :)

Posted 5 years ago

“My mu was really surprised and loved it, great quality o wish you had different sizes in them though”

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Posted 5 years ago

Glad she loved it Anita :)

Posted 5 years ago

“It was a great surprise for my friend. The confetti really popped out!!! It arrived on time and I could follow the parcel route all way through. I'm very satisfied and surely I will use it again in the future. Annamaria”

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Posted 5 years ago

Thank you Annamaria we are so glad there was a good BOOMF!

Posted 5 years ago

“My granddaughter was thrilled with her Birthday Boomf .. lovely surprise”

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Posted 5 years ago

Glad to hear it Michael! Thank you so much for the lovely feedback.

Posted 5 years ago

“Brilliant , captured the best videos”

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Posted 5 years ago

So glad! We love seeing your videos and the reactions :)

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Thank you :)

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews