Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My boomf still has not been delivered??”

Helpful Report

Posted 5 years ago

Hi Jennifer, I am so sorry to hear that! Could you possibly email your order number to hello@boomf.com and we will look into that ASAP for you. I really do apologise!

Posted 5 years ago

“Quick, easy and professional.”

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Posted 5 years ago

Thank you so much Jackie! ❤️ Really happy to hear that!

Posted 5 years ago

“Very nice gifts, have purchased the boomf box, cannon and flutter card, all really good quality”

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Posted 5 years ago

Wow that's fantastic!! Marshmallows, Gift Box and chocolate to go... and a few upcoming surprises! Thank you so much for choosing Boomf! 🌟

Posted 5 years ago

“I love Boomf however my previous 2 orders have not been delivered yet”

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Posted 5 years ago

I am so pleased you're loving the gifts!! If they don't arrive on time for you, please do reach out by emailing hello@boomf.com so we can look into it for you

Posted 5 years ago

“Always getting these I’m in love with them defo recommend!!”

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Posted 5 years ago

That's brilliant! Thank you for continuing to choose us!! 😊

Posted 5 years ago

“Always such a fun surprise gift! Love it!”

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Posted 5 years ago

Yay fantastic! Thank you for continuing to choose Boomf to be a part of that! 🥳

Posted 5 years ago

“The last one i ordered was ok but thought the confetti might of Made a bigger surprise as it just popped out like it had fallen out”

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Posted 5 years ago

Oh no! I am so sorry to hear that Caroline! If you have a video or anything showing what happened, please do email it to hello@boomf.com as we will look into that for you. I really do apologise.

Posted 5 years ago

“The people i have sent one too still haven’t received them😡”

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Posted 5 years ago

I'm so sorry to hear that Sasha. If you could possibly email over your order number to hello@boomf.com we will look into that for you as quickly as we can. I can't seem to find an order with this order number at the moment. I really do apologise but we will get this resolved.

Posted 5 years ago

“Fantastic fun to send especially in these hard times. Love it”

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Posted 5 years ago

That's really lovely to hear! At such a difficult time, thank you for choosing us to being a part of that with your loved ones 🌈

Posted 5 years ago

“This is a greet surprise for family or friends love it”

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Posted 5 years ago

Yay, I am so happy to hear that Beata 😊

Posted 5 years ago

“Ordered twice from here, once when they wasnt a big company and the other day, both times great quality and fast service even with this epidemic going on”

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Posted 5 years ago

Thank you so much Chloe, really pleased to hear from you, glad you loved it still! ❤️

Posted 5 years ago

“Fab card But expensive though”

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Posted 5 years ago

Thank you very much for your review Naomi, we will see what we can do to offer some more surprises in the near future to help with that! 🌟

Posted 5 years ago

“It didn’t pop as shown in the advertisement! My daughter had to shake it after to get the confetti out! 🙁 disappointed!”

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Posted 5 years ago

I'm sincerely sorry to hear that Helen. If you have a video or photos showing what happened, we will help resolve this with you. I really do apologise.

Posted 5 years ago

“i really liked the idea of Boomf so i sent two of them to my friends and they really liked them!”

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Posted 5 years ago

That's great! I am so pleased to hear that 😊

Posted 5 years ago

“Always puts a smile on the persons face who is receiving it... after the initial shock/ surprise has passed.”

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Posted 5 years ago

Haha! You can never get used to it can you 😂 So pleased you enjoyed it!

Posted 5 years ago

“Have used Boomf before, these are such fun for the recipient. Ordered this one as a little extra for my daughter’s 21st as I was unable to be with her on the day. 😢 Personalised it with photos of her from a baby through her 21years. Arrived in time, and made her laugh especially when confetti went everywhere! Thank you once again.”

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Posted 5 years ago

It's such a difficult time, that's so lovely and we are really pleased we could help bring you both a bit of laughter!! ❤️🌈

Posted 5 years ago

“Lovely products.”

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Posted 5 years ago

Thank you so much Laura ❤️

Posted 5 years ago

“Fabulous different and fun”

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Posted 5 years ago

That's great! Thank you for a fantastic review! ❤️😊

Posted 5 years ago

“Did not receive my order yet. Children's party tomorrow. Very dissaoinyrd”

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Posted 5 years ago

I am sincerely sorry to hear that Maura. If this is still the case, please do email or call and let us know and we will look into it for you ASAP.

Posted 5 years ago

“The website is easy to navigate so happily making your card is very easy. I would highly recommend using boomf.”

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Posted 5 years ago

Thank you for such a lovely review Lorraine, I am so happy to hear that ❤️

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews