Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would give zero if I could. Ordered on 31 March and still hasn’t arrived on 12 April. This is unacceptable for a business that depends on the post or other sorts of deliveries. It’s an expensive card so Boomf could have been more proactive informing of potential delays at the time of purchasing. That way I could have made an informed decision. Really not happy.”

Helpful Report

Posted 4 years ago

Oh no Maria, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 4 years ago

“Fabulous items and great fun gifts! Super fast delivery and fantastic customer service Highly recommend”

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Posted 4 years ago

Hi Tracey 😊 thank you so much for your review we appreciate you taking the time to give feedback.

Posted 4 years ago

“So so disappointed. I had this planned for a long time. Loved watching these online and had plans to buy many more. I gave one to my partner for his 50th and it never popped out. A lot of money for a flat piece of card. Disappointed 😞”

Helpful Report

Posted 4 years ago

Oh goodness we are so sorry to hear that 😢 we've have sent a reply to your email and we look foward to hearing from you

Posted 4 years ago

“Arrived quickly”

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Posted 4 years ago

Thank you so much for the fab review Jayne 😊🎊💖

Posted 4 years ago

“Made my daughter jump, but in a good way, was a laugh, thought there would be more confetti”

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Posted 4 years ago

Thank you so much for your lovely review Pamela! We really appreciate this and I would like to reassure you that we are constantly working to improve our products and services based on the feedback we receive 💖

Posted 4 years ago

“Good prompt service”

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Posted 4 years ago

Thank you for the fantastic review Michelle 😊🎊💖

Posted 4 years ago

“Card still not arrived after 5 days”

Helpful Report

Posted 4 years ago

Oh no, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 4 years ago

“Great birthday card, they loved it!”

Helpful Report

Posted 4 years ago

Yay! We are so pleased to hear this Jacquelyn! Thank you for the lovely review 😊🎊💖

Posted 4 years ago

“Super Service”

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Posted 4 years ago

Thank you so much Danny for your fantastic review 😊🎊💖

Posted 4 years ago

“Used this service a number of times now everybody has loved their cards and the fact that they are not just a card but a keep sake I highly recommend”

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Posted 4 years ago

Thank you so much for your smashing review Louise! We are so pleased you have loved your boomf surprises 😊🎊💖

Posted 4 years ago

“Fantastic ,value for money ,more personal then a card will ever be , apply your favourite pics for your loved one ,great service easy to use”

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Posted 4 years ago

Awww, Thank you so much for your wonderful review Kerrie! We are so pleased you loved your boomf surprise 😊🎊💖

Posted 4 years ago

“Rubbish rubbish rubbish I have tried a few to get hold of you I was so excited to buy one of your box bombs for 9.28 can you imagine how disappointed I was when I onky got a small box with no pictures and no happy birthday!!!!”

Helpful Report

Posted 4 years ago

Oh no Jeanette, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 4 years ago

“My first boomf as a buyer after having received a couple in the past, such a great idea and totally different to a traditional card,”

Helpful Report

Posted 4 years ago

Yay! We are so pleased to hear you have loved your boomf surprises Shaun! Thank you for the fantastic review 😊🎊💖

Posted 4 years ago

“The card came on time, surprise worked as per advertising! Boom! Smashing! :)”

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Posted 4 years ago

Yay! This is what we love to hear! Thank you so much for the fantastic review 😊🎊💖

Posted 4 years ago

“Good delivery and customer service. Tiny bit pricey but what to expect with a product like this”

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Posted 4 years ago

Thank you so much for the wonderful review and we are so pleased you enjoyed your boomf surprise 😊🎊💖

Posted 4 years ago

“Excellent delivery, made my daughter jump and smile at the same time x”

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Posted 4 years ago

Yay! Thank you so much for your wonderful review Susan, we are so happy to hear your daughter enjoyed her boomf surprise 😊🎊💖

Posted 4 years ago

“Such a brilliant idea to make a birthday card much more exciting! My mums reaction was priceless! Thank you!”

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Posted 4 years ago

Awww this is fantastic to hear Olivia! We are so happy that your mum has enjoyed her boomf surprise 😊🎊💖

Posted 4 years ago

“Amazing service. Very quick!”

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Posted 4 years ago

Thanks Daniella! 🤩

Posted 4 years ago

“Ordered 3 times and never disappointed! But this time i wished the caramel cake was more "caramelly" and less chocolate. However very tasty and fresh cakes overall!”

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Posted 4 years ago

Hi Silvia! Thank you for the lovely review, although I'm not sure you're supposed to eat our boomfs 🤔😆 I think a cake company somewhere is reading about a great confetti explosion 😊🎊💖

Posted 4 years ago

“Didn’t personally see the card and gift as it was a present for my sister but she loved it! I was so pleased with the quick dispatch. Well done boomf!”

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Posted 4 years ago

Thank you so much for the wonderful review Ann! We are so pleased to hear your sister loved the boomf gift you made for her 😊🎊💖

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews