Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It hasn’t arrived and birthday has passed, but the weather has been bad”

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Posted 4 years ago

We are so sorry to hear this, Ali! I can see you have been in touch with us about your issue. We do hope you were happy with the resolution we came to 💕💌

Posted 4 years ago

“It is a mothers day present so not give the gift yet but thankyou for your prompt service will send a video when its being opened”

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Posted 4 years ago

We can't wait to watch the video Donna! 🙌🏼 😀

Posted 4 years ago

“Delivered on time lovely surprise”

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Posted 4 years ago

That's great to hear Jean! 😊🎊🙌🏼

Posted 4 years ago

“Great speedy service, and cant wait to see their reactiom”

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Posted 4 years ago

We are too Jonathan! Please share your video later 😊❤️🎊🙌🏼

Posted 4 years ago

“Not recieved”

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Posted 4 years ago

Hi Stuart. I am so sorry you have not received your order. I have sent you an email regarding this.

Posted 4 years ago

“It's a really fun way of giving a card :)”

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Posted 4 years ago

Yes! We completely agree Olivia! ☺️😇❤️

Posted 4 years ago

“The birthday card we sent had the heart attack shock that we were hoping for. A great product.”

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Posted 4 years ago

That's the exact reaction we're hoping for, Nigel! I'm glad everyone enjoyed it! 😊❤️🎊🙌🏼

Posted 4 years ago

“I haven’t had my parcel”

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Posted 4 years ago

Hi Holly, we are so sorry to hear this, I can see we are currently looking in to this with you and hope it can be resolved soon 🙂

Posted 4 years ago

“Very efficient and good service”

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Posted 4 years ago

Thanks Olga! Glad you enjoyed it! ☺️😇❤️

Posted 4 years ago

“Not happy one bit. I ordered a box and I sent photos to put on the box. But I got a card.”

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Posted 4 years ago

Hi Ged, I am so sorry to hear this! Could you please email us photos of what you have received to hello@boomf.com, we can look in to this for you right away 🙂

Posted 4 years ago

“Very disappointed 😞 My daughter tried to disguise the fact that it didn’t work by pulling the confetti and card out herself. I’d like a refund please!!”

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Posted 4 years ago

Hi Clare, thank you so much for sending us this video and I am sorry to hear of yours and your daughters disappointment. We have emailed you so we can resolve this issue for you ❤️

Posted 4 years ago

“Have still jot recieved my order”

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Posted 4 years ago

Oh no Roni, we are so sorry to hear this! I can see we have now resolved this issue for you and I hope you enjoyed your boomf gift 😊❤️🎊

Posted 4 years ago

“Perfect services order it late but came next working day thanks again will 100% use this company again”

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Posted 4 years ago

Hi Liam! We're so glad to hear! ☺️ Thank you ❤️

Posted 4 years ago

“I have order several cards now and all have been expected. It is lovely watching the faces of the recipients faces. Would highly recommend as a special card”

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Posted 4 years ago

Hi Sue, it really is special to watch everyone's reactions! ☺️ We're so glad you enjoyed Boomf-ing! ❤️

Posted 4 years ago

“What a great idea! My husband absolutely loved it. Super speedy delivery! Thank you!”

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Posted 4 years ago

Hi Agnieszka! We're so glad to hear! Thank you! ❤️

Posted 4 years ago

“Great surprise and very funny 😄”

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Posted 4 years ago

Hi Emma! We're so glad you loved it! 😊 ❤️

Posted 4 years ago

“Card was delivered a day late for a 16th birthday but nevertheless it was enjoyed. Rather expensive considering couldn't guarantee getting it on birthday”

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Posted 4 years ago

Hi Mark, thank you so much for your review. We are so sorry to hear this arrived late, but are so glad it was still enjoyed 😊❤️🎊

Posted 4 years ago

“Unfortunately the opening instructions weren't very clear so it didn't go off.”

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Posted 4 years ago

We are so sorry to hear of this Rick! Could you please email us at hello@boomf.com so we can look in to this for you right away 😊❤️🎊

Posted 4 years ago

“Haven't received anything”

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Posted 4 years ago

Hi David, I am so sorry to hear this! I have sent you an email so that we can look in to this for you right away 😊💕🎊

Posted 4 years ago

“Fantastic! It's so different and the look on my wifes face was priceless 👍👍”

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Posted 4 years ago

We hope you caught her on camera Phil! Thank you so much for the lovely review 😊 ❤️

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews