Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was good but it didn't spring up as quick as it should.”

Helpful Report

Posted 4 years ago

Katie, I am sorry to hear your gift didn't "Boomf" immediately. We would be happy to send you a replacement gift. Please just email us at hello@boomf.com with your order number and explain that your gift was faulty. 🙏 💕

Posted 4 years ago

“I got one for my little boy who really likes the advert. He was really pleased with it”

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Posted 4 years ago

Hi Chris, I am so glad we were able to bring some joy in such an uncertain time.

Posted 4 years ago

“The card I bought was fantastic and really made an impact, unfortunately the sweet box had already half gone off in transit so didn’t have the wow factor, although the sweets were great fully appreciated.”

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Posted 4 years ago

We are so sorry to hear that Tina, we really appreciate your feedback, and we are so happy to hear you enjoyed your boomf 😊🎊💖

Posted 4 years ago

“Nice”

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Posted 4 years ago

Thank you so much for your review Kitty, we are so glad you enjoyed your boomf 😊🎊💖

Posted 4 years ago

“Very disappointed. I still haven't recieved my order. I know there are delays but I wasn't expecting it to be this late. Very disappointed. Please send me my order.”

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Posted 4 years ago

We are sorry with the delay in your order reaching you. 😔But I can see 👀that this hasn't put you ordering again, 🎉which we are delighted about, as it tells us you love 💖your orders!!🎉🥳🥳🥳🎉

Posted 4 years ago

“Sadly it didn’t BOOMF on opening. The paper stars just lay there & only on the receiver gentle tipping them out, returning container to position again did the box then expand & boomf. Still a lovely lovely idea & very clever. Just a shame it didn’t do what it said as instructions were adhered to - However, I will use service again as I say, really lovely idea :)”

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Posted 4 years ago

Thank you so much for your lovely and honest review Nicola, I am so sorry it didn't boomf as it should have! Please can you reach out to us at hello@boomf.com as we would really love to resolve this issue for you 😊

Posted 4 years ago

“great service!”

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Posted 4 years ago

Thank you so much for your lovely feedback Millie 🙂

Posted 4 years ago

“Great, love the design”

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Posted 4 years ago

Thanks for your lovely comment Mandy! ☺️🙌🏼❤️

Posted 4 years ago

“Lovely card. Love the different ideas. I’ve knocked a star off though as I was disappointed that there is no envelope with it so I had to wrap it up to present it to my daughter so that the tab didn’t get caught in transit and set it off by accident”

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Posted 4 years ago

Thank you so much for your review! I will offer your feedback to the team 💕😊🎊

Posted 4 years ago

“Unfortunately it never went boomf - it was bought for my 7 year old grand daughter and she obviously never opened it properly so it never went off but she loved throwing the hearts in the air. Our fault not yours, so thank you.”

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Posted 4 years ago

Hello Donna , 👋🏼 We are so deeply sorry that the product has not worked the way it was meant to, if you email us on hello@boomf.com with details on your order and we will of course make sure we can rectify this dilemma! 😔💗

Posted 4 years ago

“It looked better on the advert”

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Posted 4 years ago

Hi Ragan, 👋🏼 We are sorry to hear this, we hope that you still enjoyed your experience with boomf! 🥳 Thank you for choosing us! ✨💖

Posted 4 years ago

“Great service, arrived a day early. But one of the photos was cut up a bit. It's all good though”

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Posted 4 years ago

Hey Sabeeh, 🙋🏼‍♀️ We are so sorry to hear about this, we appreciate your review and hope you enjoyed your experience with us! 🥳✨💗

Posted 4 years ago

“Really liked the product, shame that some of the prices were a bit higher than they could be but quality was great and reaction of the recipient was brilliant! Will purchase again.”

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Posted 4 years ago

Hi Adam, 👋🏼 We are glad that you liked the product, we thank you for this feedback and thank you for choosing Boomf! 🥰✨💗

Posted 4 years ago

“Very pleased with the product my friend was extremely surprised”

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Posted 4 years ago

Hey Melanie, 🥳 we are so happy to hear how pleased you are and that your friend was extremely surprised!! 😁💗

Posted 4 years ago

“Great service and no problems so far”

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Posted 4 years ago

Hiya Mitesh, 🙋🏼‍♀️ We are so happy to hear that you have received a great service from Boomf! 🥳 Thank you so much for this review and for choosing Boomf! 🥰✨💗

Posted 4 years ago

“Nice service and product. The packaging is very clever and my partner certainly did not expect it. She really loved it!”

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Posted 4 years ago

Hey Giorgio, 🙋🏼‍♀️ we are so happy you loved your experience with Boomf and that your partner really loved it! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“the cards we got was wonderful i hope to be ordering here again !”

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Posted 4 years ago

Hey Rosie, 🙋🏼‍♀️ we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“The cannon card was a huge success. They confetti was very effective and was reloaded several times. Unfortunately it wasn’t delivered the day it should have been, but Boomf were very quick to reply to my query, and compensated me for the inconvenience - would have been 5 stars if it had arrived on time.”

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Posted 4 years ago

Hey Louise 🙋🏼‍♀️ we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this review and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“Easy to use, quick delivery,just could do with a couple of more choices on the celebratory designs”

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Posted 4 years ago

Hey Lisa, 🙋🏼‍♀️ we are so happy you loved your experience with Boomf! 🥳😃 Thank you so much for this feedback and for choosing Boomf for your special occasion! ⭐️💕

Posted 4 years ago

“Bit smaller than expected but ok for price”

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Posted 4 years ago

Hey Maureen, 🙋🏼‍♀️ Thank you so much for this feedback, we hope you enjoyed your Boomf experience with us! 🥰💗

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews