Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome little items everyone I’ve sent one to has loved it”

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Posted 3 years ago

Yay! Thank you so much for the lovely review Jess! It is fantastic to hear we are helping you spread joy with your loved ones 😊🎊💖

Posted 3 years ago

“It was defiantly a lovely card, however It was much smaller than I expected.”

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Posted 3 years ago

Thank you for your fantastic review Khadija, we like to think that good things come in small packages 😊🎊💖

Posted 3 years ago

“Great product design & delivery process. Item was a little slow to 'explode'!”

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Posted 3 years ago

Thank you so much for your great review! It can take a few seconds for your boomf to spring in to action, but we feel this just adds to the suspense 😊🎊💖

Posted 3 years ago

“Easy website, delivered on time recipient loved product”

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Posted 3 years ago

Yay! We are so pleased to hear your loved one enjoyed their boomf surprise Jen! Thank you so much for the wonderful review 😊🎊💖

Posted 3 years ago

“Great creative idea gave us lots of laughter and happiness”

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Posted 3 years ago

Yay! This is what we love to hear Katherine! We are so pleased to hear we helped bring some joy to yours and your loved ones lives 😊🎊💖

Posted 3 years ago

“Really pleased with the service. Photo box was a little smaller than expected for the money”

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Posted 3 years ago

Thank you so much for your great review Linda! We are so pleased you enjoyed your boomf, and they do say good things come in small packages 😊🎊💖

Posted 3 years ago

“The card was brilliant, great affect, but 1st class delivery took a week to get filigreed and arrived days after the birthday so that’s a let down.”

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Posted 3 years ago

Thank you so much for your lovely review of our product Tereza! We are so sorry to hear you item arrived later than anticipated, but we are so pleased to hear you loved your boomf surprise 😊🎊💖

Posted 3 years ago

“The quality and delivery speed were excellent! Would be perfect if there was a sound of some sort when recipient opens card, as it was a tiny bit underwhelming.”

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Posted 3 years ago

Thank you so much for your review! We really appreciate this and I would like to reassure you that we are constantly working to improve our products and services based on the feedback we receive 💖

Posted 3 years ago

“The greatest surprise you can make to your partner, friend, family member.... Isn't cheap to buy, but its worth for special occasions.”

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Posted 3 years ago

Thank you Dom for your wonderful review! We are so pleased to hear you loved your boomf surprise 😊🎊💖

Posted 3 years ago

“The first card I ordered was brilliant. The second valentines box was great. But the third birthday card did not work. Elastic band was snapped was a bit disappointing especially when you expecting it to be amazing and you filming it. Would have been five stars otherwise.”

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Posted 3 years ago

Oh no Manjit, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Great thanks”

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Posted 3 years ago

Thank you so much for your lovely review, We are so pleased you enjoyed your boomf 😊🎊💖

Posted 3 years ago

“My Brother was over the moon thank you”

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Posted 3 years ago

Aww this is fantastic to hear Maria! Thank you so much for the wonderful review and we are so pleased to hear your brother enjoyed his boomf surprise 😊🎊💖

Posted 3 years ago

“Good service after initial teething issues but they were resolved extremely quickly & efficiently, thank you.”

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Posted 3 years ago

Thank you for your review! We are so pleased to hear we could be of help and really hope you loved your boomf 😊🎊💖

Posted 3 years ago

“It would be lovely to have more options from the ordinary made up range. Like different birthday themes. Service is quick.”

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Posted 3 years ago

Thank you so much for your review Nicole! We are always looking for ways to improve and really appreciate your feedback 😊🎊💖

Posted 3 years ago

“My grandson was happy with this card”

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Posted 3 years ago

Yay! We are so pleased to hear your Grandson loved his boomf surprise Chris! Thank you for your wonderful review 😊🎊💖

Posted 3 years ago

“Lower score is due to package being damaged in transit. My dad still loved it and his smile said it all”

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Posted 3 years ago

Oh no Michelle, we are so sorry to hear the packaging was damaged, but so pleased to hear this did not stop the boomf surprise from being a success! Thank you so much for the lovely review 😊🎊💖

Posted 3 years ago

“The product was good quality and the print on the photo box is really nice but it doesn't always pop out like it shows on the adverts! There's a bit of a delay which kind of ruins the surprise element of it. Also it popped out sideways and ended up hitting me in the eye of the intended recipient lol!! (not complaining about that, just thought it was funny!)”

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Posted 3 years ago

Oh dear! We hope no one was injured! Thank you for your feedback and we are so pleased to hear you enjoyed your boomf 😊🎊💖

Posted 3 years ago

“I ordered a boomf exploding box the picture showed a square box I got a flat box extremely disappointed very misleading website I won't order from their company again ! I feel I've been conned ☹️”

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Posted 3 years ago

Hi Val, we are so sorry you were disappointed with your Boomf bomb. It does arrive in a flat white box and is activated when you pull the tab. So the bomb boomfs with confetti and the gift you created pops out. I have sent you an email as well 😊

Posted 3 years ago

“Ok, over priced for what it is. My husband didn’t open his right and it kind of spoilt the surprise”

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Posted 3 years ago

Oh no! I'm so sorry to hear your gift didn't "Boomf". We would love to get this resolved. Could you please email us at hello@boomf.com with your order number and explain that your gift was faulty. 🙏 💕

Posted 3 years ago

“Great idea, but card did not pop out as expected when opening the envelope. It only came out after my husband manually pushed it. Still very nice final product.”

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Posted 3 years ago

Ana, I am sorry to hear your gift didn't "Boomf" immediately. We would be happy to send you a replacement gift. Please just email us at hello@boomf.com with your order number and explain that your gift was faulty. 🙏 💕

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews