Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made an order on Monday 8 February for Valentine’s Day the item did not arrive”

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Posted 4 years ago

I'm guessing your order was just a little late Neil, as you didn't contact us directly. We do apologise for the delay with your order getting to you.🌟🎉

Posted 4 years ago

“Met delivery and product expectations exactly! Thanks Boomf!”

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Posted 4 years ago

That's great to hear Porcia!! Thank you for the 5 Stars🎉🎉🎉🌟🌟🌟🌟🌟🎉🎉🎉

Posted 4 years ago

“Excellent surprise factor”

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Posted 4 years ago

Fabulous John!!👍🎉🌟🌟🌟🌟🌟🎉👍

Posted 4 years ago

“So I ordered 3 cards for Valentine’s Day, one for my wife, daughter and son. The only one that turned up was the one for my daughter, i emailed Friday and had no response, so I also rang. Twice. Each time I was told I was 4th in the queue, then told I was second, then told to leave a message, to which there was no “tone” to leave a message, and as I said, this happened twice. So I paid £25 inc delivery for 3 cards and only received one for my daughter for Valentine’s Day, or so I thought.......so she opened the Boomf card, only to find the one for my son in there. It clearly says the intended recipient was Gracie, inside, it’s clearly for my son Charlie. So overall, the worse £25 I had ever parted with, £25 for 3 cards isn’t cheap, but Gracie really wanted one. What an absolute disaster.”

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Posted 4 years ago

I'm am so sorry with the issues surrounding your order however, having had a little look into this, I can see that we were not entirely at fault. We do hope that these gift were still thoroughly enjoyed nonetheless.🎉🎉🎉

Posted 4 years ago

“Lived up to expectations”

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Posted 4 years ago

Ha ha ha this has made me laugh!! Please could you forward this to reactions@boomf.com 😁😁🎉🎉🎉😁😁🎉🎉

Posted 4 years ago

“Boomf it did lol”

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Posted 4 years ago

That's great Shaun!🎉🎉😁😁🎉🎉🌟🌟🌟🌟🌟

Posted 4 years ago

“Still haven’t got what I order”

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Posted 4 years ago

Connor, I do hope you have received your order, if not please do get in touch so we can help🎉🎉

Posted 4 years ago

“Very fast delivery. Nice quality card.”

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Posted 4 years ago

💖We are really pleased to hear this!!💖 Thank you Keith for choosing Boomf 🌟🌟🎉🎉🌟🌟🎉🎉🌟🌟🎉🎉

Posted 4 years ago

“Partner loved the pop up Valentines card, would be good if the card had a fold out stand at the back, card does not stand up on its own”

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Posted 4 years ago

Oooohhh That's something to think about 🤔 we do love feedback so thank you👍🎉🎉😁🎉🎉

Posted 4 years ago

“A great and creative way of showing your love, appreciation to the loved ones. Seeing a big smile on my husbands face- proceless!”

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Posted 4 years ago

Thank you for your review Karolina, we love it!😍🎉🎉😍🌟🌟🌟🌟🌟

Posted 4 years ago

“Loved it, much more of a surprise than a card👍”

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Posted 4 years ago

Valerie that's great to hear, thank you for the 5 stars🌟🌟🌟🌟🌟🎉🎉😍😍🎉🎉

Posted 4 years ago

“fantastic and different idea for a Valentine card . Delivered on time thank you”

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Posted 4 years ago

You are more than welcome Emma and thank you for the 5 🌟🌟🌟🌟🌟🎉🎉😍🎉🎉😍

Posted 4 years ago

“Unfortunately, it didn't work. Disappointing”

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Posted 4 years ago

Jess, why didn't you contact us, we could have organised a replacement if it was faulty!🙈🎉🙈🎉

Posted 4 years ago

“We got our four grandchildren a “Boomf” for Valentine’s Day to brighten up their home schooling during lockdown. It was worth every penny so watch their surprised happy faces on the videos and it brightened our day too.”

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Posted 4 years ago

Mary, we would love to see these videos, please send them into us at reactions@boomf.com😁😁🎉🎉🤣🤣🎉🎉😁😁

Posted 4 years ago

“Was pretty disappointed as the 'bomb' and confetti didn't pop out so kind of ruined the surprise. For £9 (including postage) I don't think this is worth it. However the photos came out nice.”

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Posted 4 years ago

We are sorry to hear that your Boomf didn't pop! We do appreciate your feedback and this will be passed on.🎉🎉🎉🎉

Posted 4 years ago

“Absolutely excellent loved it thank you”

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Posted 4 years ago

Brilliant Julie, we are pleased!!💖😁🎉🎉😁💖

Posted 4 years ago

“Have seen these advertised so I got one for my wife. The surprise on her face when she opened it was awesome and it was brilliant. She loved the photobox and was so happy Well done”

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Posted 4 years ago

Thank you for choosing Boomf Colin! We are pleased to hear that your gift to your wife was well received 💖😁🎉🎉🌟🌟🌟🌟🌟🎉🎉😁💖

Posted 4 years ago

“The confetti didn't go everywhere just stayed in the envelope and the box didn't pop up like in the video”

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Posted 4 years ago

Oh Edele, we are sorry that the confetti didn't go everywhere like you had hoped. 🎉🎉🎉

Posted 4 years ago

“Very disappointed with my purchase. I got my grandsons a gift box each, hardly any of the confetti exploded. Won’t buy again.”

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Posted 4 years ago

Oh we are sorry to hear this😔🎉

Posted 4 years ago

“I got the wrong one & I’m sure someone else is complaining about mine you sent , £10 for nothing, I expect a refund”

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Posted 4 years ago

We do apologise for the for the mix up in your order. I can see that we have been in contact and have rectified this. Once again please do accept our apologies.🎉🎉

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews