Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the Boomf cannon. Daughters face was a picture 😁 So from now on this is where I am purchasing all of my birthday cards from. Excellent service, delivery and quality hence the full star rating”

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Posted 4 years ago

We are really pleased you were happy with your purchase Vicky and that ryoir daughter loved her item 🦩🌈🦩🌈🦩🌈🦩

Posted 4 years ago

“Great card delivered on time confetti plentiful will order again”

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Posted 4 years ago

Thank you for letting us know how brilliant it was! Wendy We look forward to being apart another one of your special days 🍒🍫🍒🍫🍒🍫🍒🍫

Posted 4 years ago

“Amazing gift and very easy to order”

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Posted 4 years ago

💝💖💝💖💝

Posted 4 years ago

“It was ok the confetti could of been better but disappointed”

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Posted 4 years ago

😭😭😭 Sorry to hear your item did not work as expected We have now sent you an email

Posted 4 years ago

“Very small box, not enough space to put messages on and explosion not very good.”

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Posted 4 years ago

Thanks for your feedback Gina 😊👍🏼😊👍🏼 Our Flutter card allows for a longer message

Posted 4 years ago

“I bought the Tah -Dah Card for my Son's Birthday on 11th October because he's 24 and does not live near us I asked him to film him opening the card and the reaction was priceless. The Card is made of high quality glossy card and great value for your money. I love in the UK and just ordered another for a friend who lives in USA and his wife is going to film it we are both YouTuber's and she is going to put it on YouTube her husband's reaction. Thank You Mandy.😁❤”

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Posted 4 years ago

Amazing Mandy, thanks for letting us know how brilliant it was 🎠🧁🎠🧁🎠🧁🎠🧁🎠

Posted 4 years ago

“Customer Care don't care!! I've spent a ridiculous amount of money for this disappointing boomf, card got open by mistake and I was told I had to pay again for another, full price!! There is no care and kindness, only spent the money because my daughter 18th birthday is coming up and in this difficult time I can't afford to buy another one!!”

Helpful Report

Posted 4 years ago

I am sorry to hear your gift was accidentally opened. This is far from the experience we had intended for you! 🤦‍♀️ I can see you have been in contact with my colleagues to resolve this. We have given you a discount code to order a replacement card with a 25% reduction as we want the best experience for your daughters 18th Birthday. 🥳💜 Please do reach out to us again if you would like to discuss this further. 💕

Posted 4 years ago

“Felt very let down as it didn’t pop out once opened and spoilt the surprise.”

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Posted 4 years ago

😟😢 What a shame it did not pop 🎊 We would like to solve this for you and have sent an email ❤️🤗❤️

Posted 4 years ago

“Disappointing to find there wasn’t an envelope! I had to give the card in the original envelope that was addressed to me!”

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Posted 4 years ago

Thanks for your feedback Audrey 😊👍🏼😊👍🏼 We are currently looking into adding an extra envelope with the card.

Posted 4 years ago

“Fantastic gifts will be purchasing again”

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Posted 4 years ago

Amazing, 🎊🥳💜🎊🥳💜🎊🥳💜🎊 I'm so pleased you loved your Boomf gift. Thanks Paul 💕

Posted 4 years ago

“Brilliant card would buy one again”

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Posted 4 years ago

Thank you for making Boomf part of your special occasion Lisa🍰🍾🍰🍾🍰

Posted 4 years ago

“Brilliant !! Dad loved it :)”

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Posted 4 years ago

Amazing ❤️🧡💛💚💙💜 I'm so pleased your Dad loved his Boomf gift. Thanks Senel 😍

Posted 4 years ago

“You’re video, advertising is all over the internet so it wasn’t really a surprise ☹️ They knew what it was as they had seen your videos. I’m I felt disappointed sending it because it’s flooded the internet 😞😞😞”

Helpful Report

Posted 4 years ago

Thanks for your feedback Caroline 😊👍🏼😊👍🏼 We do use the Internet to promote our items and our customers also share their special moments so unfortunately there us nothing we can do about that.

Posted 4 years ago

“It was amazing”

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Posted 4 years ago

We are really pleased you were happy with your purchase Zolly and the recipient loved their item 🦩🌈🦩🌈🦩🌈🦩

Posted 4 years ago

“I loved it and people who watched video loved it too”

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Posted 4 years ago

What an amazing video 📹 The recipient got the full boomf experience 🎊 Could you please email this to reactions@boomf.com so our marketing department can use it 🙏🏼💕

Posted 4 years ago

“Brilliant service and amazing products. Thanks bommfers”

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Posted 4 years ago

🙃🤗🙃 We are so glad the item was well received Steff🌟 🎇🌟🎇🌟

Posted 4 years ago

“My wife loved it. After the scream there was a lot of laughter!”

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Posted 4 years ago

💖🍰🍬🍨💞We are so glad she loved her item Charles and you both enjoyed the Boomf experience 🎊 🎈🎉

Posted 4 years ago

“Arrived late and also didn’t work won’t be using it again”

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Posted 4 years ago

We are so upset to hear this Jon 😭💔 We have sent you an email to try and resolve the issue 😊👍🏼😊

Posted 4 years ago

“Unfortunately your product was a let down. Certainly didn’t do what it says on the tin. I ordered after seeing what it was meant to do on the tv advert. I will would not order again and would defiantly not recommend.”

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Posted 4 years ago

We are so upset to hear this 😭💔 An email has been sent to you 😊👍🏼😊

Posted 4 years ago

“This is fantastic corporate gift and one that sets you apart from all the competition. The only downside is that if you want to do this to all your clients it would work out pretty expensive”

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Posted 4 years ago

😎😎 We are really pleased you were happy with your purchase Daniel🥳🥳🥳

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews