Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service”

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Posted 4 years ago

Ahh thank you Sarah! 🥰

Posted 4 years ago

“Lovely surprise and quick delivery”

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Posted 4 years ago

Great to hear that! 😊

Posted 4 years ago

“Hi, I ordered a Boomf card for a 50th birthday - I had it sent to me, because their birthday isn’t until the 26th April - I thought it would come with a spare envelope, but it doesn’t - obviously if it was addressed to me and I made the purchase, it’s not going to be for me... Therefore now, I’m going to have to find another envelope, the exact size. I find this very poor.”

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Posted 4 years ago

Could you email us your order number to hello@boomf.com and we'll see what we can do to resolve this 🙂

Posted 4 years ago

“No stars it needed assembled came flat packed with a bag of confetti wasted money 😠😠😠”

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Posted 4 years ago

Could you email us your order number to hello@boomf.com and we'll see what we can do to resolve this 🙂 All our cards come ready to be opened by the recipient so we're keen to find out what you received!

Posted 4 years ago

“Really good quality. I loved it.”

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Posted 4 years ago

Wonderful to hear that May! 😊

Posted 4 years ago

“Not as shown on the adverts...confetti just dropped out onto the floor and three seconds later the box popped out...anticlimax is an understatement. Expensive for what you get”

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Posted 4 years ago

Oh no! Could you email us your order number to hello@boomf.com and we'll see what we can do to resolve this 🙂

Posted 4 years ago

“I can't stop sending them to people. I think they are fantastic. They make them and post them really quickly and are brilliant quality.”

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Posted 4 years ago

ahh thanks so much for your review Kerry! 😍

Posted 4 years ago

“Still waiting for part of my order 🙄 😒”

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Posted 4 years ago

Sorry to hear that Roseanna! Please could you email us your order number to hello@boomf.com and we'll see what we can do to resolve this 🙂

Posted 4 years ago

“Fabulous fora 21st Birthday in lock down. Thank you”

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Posted 4 years ago

You're most welcome Sue! 🥳

Posted 4 years ago

“The people who received the card were truly delighted and shocked nicely so it made their days a product that Actually does what it said on the packaging The people who received the cards and me the sender All commented that we wouldn’t hesitate to use this service again”

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Posted 4 years ago

Fantastic to hear that John, thanks so much for your feedback! 😊

Posted 4 years ago

“Woukdt even give you one star to be hounest totally docrace still waiting g for manage to contact me which ovisly being denied by Vicki in cutler sevices cause she thinks she god”

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Posted 4 years ago

We're so sorry to hear that David, we will get back to you as soon as possible ✨

Posted 4 years ago

“I haven’t received my order yet”

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Posted 4 years ago

We're so disappointed to hear that! Could you email us your order number to hello@boomf.com and we'll see what we can do to resolve this 🙂

Posted 4 years ago

“It was delayed and missed my brothers birthday by 4 days”

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Posted 4 years ago

So sorry Rachel! Could you email us your order number to hello@boomf.com and we'll see what we can do to resolve this 🙂

Posted 4 years ago

“Excellent idea but the boomf birthday box very small for the price you pay.”

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Posted 4 years ago

We're sorry to hear that but do appreciate your feedback, we'll pass this onto the rest of the team 🙂

Posted 4 years ago

“Excellent gift.. plenty oh goodies , well presented.”

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Posted 4 years ago

We're so pleased to hear that Lynda! 🤩

Posted 4 years ago

“Didn’t explode very disappointed, would not buy again.”

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Posted 4 years ago

Oh no, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 4 years ago

“Easy to use site everything arrived on time and well wrapped, thecard took my daughter by surprise, even though it was upside down at the time, the sweet box addition took us all by surprise, as wasn't expecting a second cannon. A little on the expensive side, but well worth the smiles and giggles.”

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Posted 4 years ago

Brilliant Michael! We really appreciate you taking the time to leave your review! 🤗

Posted 4 years ago

“Brilliant cards , make you smile”

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Posted 4 years ago

Thank you!😍

Posted 4 years ago

“Really disappointed with you. I ordered this so early for my 5 year old granddaughter...... it’s not arrived yet and it’s 3 days too late so far....... I am gutted 😞”

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Posted 4 years ago

Oh no Jane, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 4 years ago

“If I could give a zero rating I would. I still haven't received my order”

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Posted 4 years ago

Oh no John, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews