Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find the cards fun. Something a bit different, suitable for any age. The service is very good and delivery quick.”

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Posted 5 years ago

Thanks, I'm so happy to hear you loved your Boomf cards and they arrived promptly. 🥳 Thanks 💕

Posted 5 years ago

“Think this is the 6th wild card I've sent this year! I just love sending them and getting the excited message once they arrive. I've had both unicorns the pink bear pug elephant that I can remember my daughter has her elephant sat on her window sil from her birthday in April it really is cute. Sent the pink bear for the arrival of new baby last week they absolutely loved it! Have just ordered yet another for a friends birthday. Would love to see a ladybird bumble bee and cat in the future if possible”

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Posted 5 years ago

This makes us so happy ❤️ we love the wild cards also 🦄 🐨 🐉 🐲 🐵 🐶 It's really great to know they are keepsakes. Thanks for the suggestions for other animals 🐝 🐞 🐱

Posted 5 years ago

“Great surprise, we loved it”

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Posted 5 years ago

Wonderful, I'm so pleased you loved your Boomf gift. 🥳 Thanks Jen ❤️ 🥰

Posted 5 years ago

“Very good..”

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Posted 5 years ago

Thanks Stacey 🌈💜🌈💙🌈💚🌈💛🌈🧡🌈❤️

Posted 5 years ago

“Amazing ! My friend loved it”

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Posted 5 years ago

Thanks 😁 I'm so pleased your friend loved their Boomf surprise. 💫💥🔥

Posted 5 years ago

“Card didn’t pop open and had marks over eyes etc I’ve took a screen shot of it”

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Posted 5 years ago

Naomi, my sincerest apologies that your Boomf bomb was fault. 😢 I understand how upsetting this must have been for you. I would love to get this resolved 😀 Can you please have a look at your email, I have just dropped you a message. 👀

Posted 5 years ago

“Excellent service, made my daughters birthday.”

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Posted 5 years ago

This is tremendous to hear, thanks Rebecca. 🦄🌸💜🦄💜🌸🦄💜🦄🌸🦄

Posted 5 years ago

“Ordered in the afternoon, notification later that day was completed and despatched, arrived the following morning! Excellent customer service!! Will have to wait til granddaughter’s birthday now for her reaction? Sure she will love it!!! Will definitely use again!”

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Posted 5 years ago

Thanks June, I'm pleased your gift arrived promptly. 🙌 I'm sure your granddaughter will love her Boomf surprise. 🤗 😁

Posted 5 years ago

“Absolutely loved it can not wait for next special day to go again ❤️”

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Posted 5 years ago

Amazing, I'm so pleased you loved your Boomf gift. 💃 Thanks Lauren 🥰

Posted 5 years ago

“YOU HAVENT EVEN DELIVERED MY ORDER”

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Posted 5 years ago

Oh no Elliott, I am so sorry you haven't received your gift yet! 😢 Looking at your order we dispatched it on time, it should have be with by yesterday at the latest 🤔 Could you please have a look at your email, I have just replied to your message so we can get this sorted right away. 👀

Posted 5 years ago

“My baby brother loved it so much will be ordering from you again.”

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Posted 5 years ago

Thanks Kitana 🙌 It wonderful to know your brother loved his Boomf gift. 🦋💙🦋💙🦋💙🦋

Posted 5 years ago

“Amazing service, the delivery was unbelievably quick and loved the card.”

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Posted 5 years ago

I'm pleased your gift arrived promptly 🙌 Thanks Lizzie. 🥳

Posted 5 years ago

“Excellent service, quick delivery time and brilliant communication from the team.. would definitely use again”

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Posted 5 years ago

Wow Sian! 😍 This makes us so happy you know how pleased you are with your Boomf experience. 🥳 Thanks 🤩 💕🌸 🤩 🌸💕 🤩 💕

Posted 5 years ago

“Ordered 6 days ago still not here”

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Posted 5 years ago

I am so sorry for the trouble you have been having with your Boomf order. I can see my colleague has resolved this for you. 😅 Please let us know if there is anything else we can do for you. 🙏 😀

Posted 5 years ago

“I bought the card for my soninlaw, he loved it was a lovely surprise. Very impressed i will be buying again.”

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Posted 5 years ago

Thanks Christine 🥰 It's really fab to hear you are satisfied with the quality of your Boomf surprise. ❤️

Posted 5 years ago

“Haven’t even had yet not happy at all”

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Posted 5 years ago

My apologies that you haven't received your gift Sarah! 😢 Looking at your order we dispatched it on time, it should have been delivered a couple of days ago. 🤔 Can you please have a look at your email 👀 I have just dropped you a message so we can get this resolved right away. 😀

Posted 5 years ago

“Would have been nice to have an internal envelope as giving someone an envelope stuck to a present with a huge mail sticker did not look very nice.”

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Posted 5 years ago

Thanks for the feedback about having another envelope. 🙏 We are constantly improving our products and services based on the feedback we receive, I have taken a note of this to pass on. 🙌

Posted 5 years ago

“Unique card and gift ideas! Ordered the picture marshmallows gift. It was much better than i expected and the person i sent it too said what a cool, classic present!”

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Posted 5 years ago

Amazing, thanks Julie 🥰 I'm so pleased you were satisfied with your Boomf marshmallows. 🍭😋

Posted 5 years ago

“Fabulous Service and great product. Love it!”

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Posted 5 years ago

I'm so happy you love your Boomf gift 🤩 Thanks Lesley. 🌸🌼🌸🌼🌸🌼🌸🌼🌸🌼🌸🌼🌸🌼

Posted 5 years ago

“Very good only thing i found. Poor was the confetti. Fell out before the cube poped out”

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Posted 5 years ago

Oh no Sophie! It sound like you received a slightly fault Bomb. 🤦‍♀️ We would love to get this resolved so you can have the experience we intended for you. 😀 Could you please email us at hello@boomf.com with your order number and let us know your gift was faulty. 🙏

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews