Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great card enjoyed it.”

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Posted 5 years ago

Thanks Tanya 🦄🌸💜🦄💜🌸💜🦄💜🌸🦄

Posted 5 years ago

“We don’t have the card.”

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Posted 5 years ago

I'm so sorry to hear you haven't received your Boomf gift 😢 I would love to get this resolved 😀 As I cannot see any of your order details here, could you please email us at hello@boomf.com with your order number and explain that your gift is lost. 🙏

Posted 5 years ago

“I love. It amazing thank you x”

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Posted 5 years ago

I'm so happy you are satisfied with your Boomf experience 🌟 Thanks Sandra ❤️🧡💛💚💙💜

Posted 5 years ago

“My daughter loved it”

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Posted 5 years ago

Thanks Jacqueline 🎊✨💜💫🌟💕⭐️💕🌟💫💜✨🎊

Posted 5 years ago

“Excellent service, always comes quickly Will definitely be ordering more”

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Posted 5 years ago

Thanks Geraldene 🙌 I'm pleased your gifts arrive promptly 👌 🥳

Posted 5 years ago

“Really nice suprise for my mum she loved it. Thank you”

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Posted 5 years ago

Amazing, I'm so pleased your mum loved your Boomf gift 💃 Thanks ❤️

Posted 5 years ago

“Ordered birthday card it never arrived, spoke to advisor on phone and said another would be sent still waiting for my daughter to receive”

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Posted 5 years ago

Hi, I can confirm we are still within the delivery window for the item. I have reached out to you to update you on your order. Thank you for your patience 🌈

Posted 5 years ago

“Discusted”

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Posted 5 years ago

Hi, We are very sorry to hear you are unhappy with your order. Could you please reach out to us at Hello@boomf.com with a bit more information so we can look into any issues for you.

Posted 5 years ago

“The box didn’t ‘boom’ when opened, instead I had to tell them to shake the packaging (still didn’t expand) so had to remove the box from packaging and finally it expanded ...”

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Posted 5 years ago

Oh no Emma! I am so sorry your gift was faulty 😢 I understand how disappointing this must have been for you. I would love to get this resolved 😀 Can you please have a look at your email 👀 I have just dropped you a message so we can get this sorted. 🙏

Posted 5 years ago

“The card never arrived”

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Posted 5 years ago

Hi, We have contacted you via the email provided when placing your order to resolve this issue for you.

Posted 5 years ago

“The butterfly card did not work at all, however, you were very prompt in giving me a refund.”

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Posted 5 years ago

We do apologise that your order arrived damaged! Thank you so much for your understanding 🌈😊

Posted 5 years ago

“Very poor delivery! Very disappointing”

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Posted 5 years ago

Hi, I can see our team have worked with you to resolve this matter. Thank you for your patience and understanding 🥰

Posted 5 years ago

“Lovely idea, and worked first time. Made all the Grandchildren laugh when Grandad jumped with surprise!”

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Posted 5 years ago

Yes Suzanne! ❤️ I love see peoples reactions to opening their Boomf gifts. 😆

Posted 5 years ago

“it's amazing”

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Posted 5 years ago

I'm so happy you are satisfied with your Boomf experience. 🎊🥳💜🎊🥳💜🎊🥳💜🎊

Posted 5 years ago

“Hi Boomf I’m very happy with my purchase, I ordered it on the 6th July and I received it Thursday. It was for my granddaughter’s 13th birthday and she absolutely loved it and yes she jumped out of skin lol. 10:10. I’ll definitely be buying another one.”

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Posted 5 years ago

That's great to hear! 🥰

Posted 5 years ago

“Paid for overnight delivery on Thursday eve cards did not arrive till the following Monday what is overnight next day about that! Won’t use Boomf again.”

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Posted 5 years ago

Andrew, I am so sorry that your gift did not arrived when you expected it. Our UK DHL Tracked Express Shipping service arrives the next working day once shipped. Deliveries take place Monday to Friday. Your order was placed late on Thursday evening, we printed , assembled and dispatched it on Friday to be delivered the next working day. 🤪 We do have all our cut off times on our shipping page, I am sorry that this was not seen https://boomf.com/shipping 👀 I will pass this on as feedback to see if we can make this clearer in the future. 🙏

Posted 5 years ago

“Very quick delivery”

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Posted 5 years ago

Thanks Peter 🙌 I'm pleased your gift arrived promptly. 🥳

Posted 5 years ago

“Haven’t used you before but after seeing the surprise & shock element when people opened the cards I bought confetti one for my sons 22nd birthday. Sadly it was a damp squid with no noise , hardly any confetti & no surprise or shock to him opening it . I won’t be buying again”

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Posted 5 years ago

It sounds to me like you definitely received a faulty Boomf gift 😢 I am so sorry, as this is not the experience we had intended for you! 🤦‍♀️ I would love to get this resolved. As I cannot see any of your order details here, could you please email us at hello@boomf.com with your order number and explain that your gift was faulty. 🙏 😀

Posted 5 years ago

“Unfortunately I was unable to retrieve my item from Royal Mail. I’d put my daughters name on it, as it was for her, but my address. So the collections office refused to hand it over. I’m disappointed because I could clearly see the item and it was small enough to be posted through my letter box which begs the question, why wasn’t it? I’d consider an alternative delivery service if I were you.”

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Posted 5 years ago

Stephen, I am so sorry to hear you are having trouble collecting your gift from Royal Mail 🤪 Perhaps you could try taking a copy of your daughters id with you to the collections office along with your own proof of address. 🤔 I would love to get this resolved for you 😀 Can you please have a look at your email, I have just dropped you a message so we can get this sorted. 👀

Posted 5 years ago

“I wasnt overall impressed with the product, after seeing the advert and expecting the cube to really jump out the box and the confetti to pop out aswell I was really excited! But when my sister opened hers it didn't really pop at all and the confetti just fell to the floor. I feel really disappointed.”

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Posted 5 years ago

Oh no Laura! I am so sorry that your bomb didn't "Boomf" 🎉 This is not the experience we had intended for you! 🤦‍♀️ Can you please have a look at your email, I have just dropped you a message 👀 as I would love to get this resolved right away. 😀

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews