Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“did not work, disappointed”

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Posted 4 years ago

We are so sorry to hear this! Could you please reach out to us at hello@boomf.com with your order details and we will look in to this for you right away! 😊

Posted 4 years ago

“Loved everything from making the gift to seeing my friends reaction over FaceTime! Arrived quickly too! Will Definitely use again”

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Posted 4 years ago

💖Amazing!!💖Grace, if you have these reactions on video, we would love to see them. 😁Send them over to us at reactions@boomf.com😁🎉🎉

Posted 4 years ago

“Excellent”

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Posted 4 years ago

Thank you Elizabeth, we love that you love your Boomf order!🥰🎉🥰🎉

Posted 4 years ago

“Nice bit of fun and quality is good”

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Posted 4 years ago

🎉Glad you had fun with your Boomf order Craig.🎉 Thank you for the 5 stars🥰🥰

Posted 4 years ago

“Amazing service. Safe packaging. Great quality”

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Posted 4 years ago

Thank you Kiaran,😘 so happy to hear that you are pleased with everything from Boomf 🎉🎉

Posted 4 years ago

“I have used boomf for years, since they first started. All of my orders have been perfect and enjoyed by all who has seen them. I would recommend 100%.”

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Posted 4 years ago

🥰This is what we like to hear Emma!!🥰Sending lots of love from Boomf💕😍💕

Posted 4 years ago

“I thought the item was poor quality, much smaller than I imagined, much less impactful, in fact a bit of a damp squib, overall underwhelming. Also pretty poor value for money. Suffice to say I won't be using the 10% voucher off my next order.”

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Posted 4 years ago

We are so sorry to hear this Paul! Please do reach out to us via email at hello@boomf.com if you would like to discuss your experience further.

Posted 4 years ago

“Something different ❤️”

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Posted 4 years ago

🎉It certainly is something different and fun! 😁Thank you Nicole💕

Posted 4 years ago

“Great, just make sure you open it fast.”

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Posted 4 years ago

Thank you so much for the review! We hope you enjoyed your boomf 😊❤️🎊

Posted 4 years ago

“Top class”

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Posted 4 years ago

Fantastic, Thank you Pat 😁🎉

Posted 4 years ago

“I ordered a bomb and got a card instead”

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Posted 4 years ago

Hi Suazanne, you did indeed ordered the Boomf Bomb. This comes in a flat rectangular envelope. I do hope that when the recipient opened their gift that they loved it. 🤞🎉🎉

Posted 4 years ago

“My son and his wife celebrated their first wedding anniversary yesterday under covid lockdown restrictions. Their boomf surprises arrived "bang" on time...Yesterday morning, and they were absolutely thrilled with every little detail. Thank you for making their day so special during such unprecedented times. 5*”

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Posted 4 years ago

That's amazing Morag!!!💖 So pleased to hear that in these difficult restrictions, they have managed to have a wonderful celebration that included a Boomf! Congratulations to the happy couple 👰🤵💕We wish them a happy and bright future 🥰

Posted 4 years ago

“Still haven’t received my order from over week ago”

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Posted 4 years ago

We are so sorry to hear this Andrew! I can see we have now resolved this for you and hope you loved your boomf gift 😊❤️🎊

Posted 4 years ago

“Product is very good, however the delivery time could have been better. Arrived after the birthday.”

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Posted 4 years ago

Hi Marilyn, thank you so much for your review! We are so glad to hear you enjoyed your boomf and we are so sorry to hear this was a bit delayed 😊❤️🎊

Posted 4 years ago

“Still waiting for my boomf”

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Posted 4 years ago

Hi Clare, I am so sorry to hear this! Can you please reach out to us at hello@boomf.com and we can look in to this for you 😊❤️🎊

Posted 4 years ago

“Husband really liked the card I made and the confetti had the desired effect, thank you:)”

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Posted 4 years ago

That's great to hear Stacey!🎊And thank you!😊💕

Posted 4 years ago

“Quick delivery not many love hearts that popped out”

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Posted 4 years ago

Hi Niall, pleased to hear that the delivery as fast. 😃 Thank you for the 5 stars🎉🎉

Posted 4 years ago

“Purchased large birthday card for our grandaughter but on opening the butterfly did not fly out it flapped a bit as it was firmly stuck to the cards velcro fastening . Very disapointed in deed. £10 wasted. To top it all this review wobt let you upload a picture or video if your on your smart phone.”

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Posted 4 years ago

I am so sorry to hear this Trevor, I really hope you are pleased with the resolution we have offered you and you enjoy your boomf 😊❤️🎊

Posted 4 years ago

“My boyfriend loved it and was totally surprised.”

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Posted 4 years ago

We are happy to hear that your boyfriend loved it Gemma 💖😊

Posted 4 years ago

“Excellent as always”

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Posted 4 years ago

Thank you for your continued support Jennifer, keep Boomfing 🎉🎉

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews