Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received it yet”

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Posted 4 years ago

I'm really sorry to hear it hasn't arrived yet for you. I hope you love it when it does! Let us know if it exceeds the delivery window and we can help ❤️

Posted 4 years ago

“Only 3 stars as you guys forgot the extra chocolate that I’ve ordered with the card for my wife’s 30th. Apart from that the card is fantastic. Love it”

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Posted 4 years ago

I'm sincerely sorry to hear that! If you could drop us an email with your order number we will absolutely check that for you! But so pleased you loved the card 😁

Posted 4 years ago

“Second time using . Came so quick . Very pleased thank you v much !! 5 ⭐️”

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Posted 4 years ago

I'm so happy to hear that R! Really hope to keep impressing you! ❤️🌟

Posted 4 years ago

“Scammers!!!!!”

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Posted 4 years ago

Sorry to hear that, would you be able to send us an email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“Disappointing as it didn’t explode with confetti, it just went pop and my grandson turned it upside down to get the confetti out! After all the hype it was very annoying.”

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Posted 4 years ago

Oh no Susan! Sorry to hear that, would you be able to send us an email to hello@boomf.com with your order details and we'll look into this for you! 💫

Posted 4 years ago

“The customer service was AMAZING! They helped me with all my questions and problems regarding the boomf and it was just amazing attendance!! Plus, the gifts worked so great and loved them. Had a lot of fun!!! I would 100% recomend if you're thinking about buying one of these as gifts! The delivery will last a while but its totally worth it. Such nice attendance and I just want to thank them for all their kindness!!! Will be buying more of these very soon! :)”

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Posted 4 years ago

Hi Camila, thank you for taking the time to write such a wonderful review! We really appreciate it. So, so pleased we could help and you loved your gifts - Happy New Year! We hope to hear from you soon! 🎉❤️

Posted 4 years ago

“HORRIBLE HORRIBLE HORRIBLE! TERRIBLE AND WOULD NEVER RECOMMEND. I ordered a Christmas bomb card and it never came in the mail. I ordered in the beginning of December and it's January and still haven't received anything. I have tried contacting them multiple times and NO response. The only response I got from them after telling them about my issue was 'what was your order number *heart emoji*'. Then NOTHING AFTERWARDS. Honestly, you ruined my Christmas present for my boyfriend and I hate that.”

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Posted 4 years ago

Hi there, I am sincerely sorry to hear this! I have checked and we have received your email from yesterday evening but none others. I really am so sorry but I have responded to you now to help resolve this with you 🌟

Posted 4 years ago

“Horrible horrible horrible. My orders never came and it should've came before Christmas. I ordered almost 3 WEEKS AGO. I'm upset because my boyfriend never got his gift and customer service takes forever to answer. And I still to this day don't have the order I PAID for. If this continues on, I will NEVER recommend you guys to any of my friends, colleagues, family again. Please fix your customer service and your orders because this is ridiculous.”

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Posted 4 years ago

Hi there, Your order should be arriving at its destination at the very latest tomorrow, please get back in touch with us if it does not or if you have any other queries! Kind regards, Team boomf

Posted 4 years ago

“10/10, he loved it so much, very happy”

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Posted 4 years ago

Awesome Sky! 🥳

Posted 4 years ago

“Step daughter loved it xx”

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Posted 4 years ago

We're so glad to hear that Becky! Best wishes, Team Boomf 😊

Posted 4 years ago

“Love the concept and love the quality! made really quickly and efficiently. A perfect gift!”

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Posted 4 years ago

Thank you so much for taking the time to leave your feedback 😁

Posted 4 years ago

“Gift box didn’t explode. Waste of money”

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Posted 4 years ago

We're so disappointed to hear that Matt! Please send our customer support team an email to hello@boomf.com with your order details and we'll look into this for you!✨

Posted 4 years ago

“Still haven't received the boomf and was ordered way before Christmas what a joke and I done 2”

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Posted 4 years ago

Oh no Kai! Please send our customer support team an email to hello@boomf.com with your order details and we'll look into this for you!✨

Posted 4 years ago

“Very nice to give to someone special”

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Posted 4 years ago

Thanks Kinday! 🥰

Posted 4 years ago

“8 days later birthday has come and gone and still no cards.. terrible service”

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Posted 4 years ago

Oh no! Please send our customer support team an email to hello@boomf.com with your order details and we'll look into this for you!✨

Posted 4 years ago

“A little bundle of joy!!!!”

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Posted 4 years ago

Aww that's lovely to hear Natalie! 😊

Posted 4 years ago

“Brilliant as normal”

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Posted 4 years ago

Fantastic Amanda! 🤩

Posted 4 years ago

“Bought for my mum, but she guessed what it was before opening because of the packaging :( and then it didn’t fly out straight away, there was a few seconds pause so we were all like ‘huh?’ But when it eventually did fly out, it was great.”

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Posted 4 years ago

Thanks for your feedback Heather 🙂

Posted 4 years ago

“Boomf was such a fun way to deliver a card to our employees as part of their Christmas gift. I ordered over 100 of their Boomf bombs and John was great to work with while placing our custom order. He made everything smooth & easy from the very beginning of sourcing/pricing out options to the end of receiving the card bombs in our hands. Such a fun gift that is different from normal cards. Not to mention brings a laugh after opening them.”

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Posted 4 years ago

That's fantastic to hear Emilie! 🥰 We're all so pleased your Boomfs went down so well and we will pass your kind feedback on to John! Best wishes Team Boomf! ✨

Posted 4 years ago

“The card i bought my mum the elastic band was snapped on the butterfly so nothing happend , then my brother card the dragon just flopped out the box not worth the money at all”

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Posted 4 years ago

That is so disappointing to hear Kayleigh! Would you be able to send our customer support team a quick email with your order details and they will look into this for you 💫

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews