Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The card was very good the picture on the card and the butterfly were excellent, I was a little disappointed with the buttery, I thought it would fly off. That could have been my expectations, this is the first card I’ve had from Boomf. I was still pleased with the card and my grandson liked it. I will order again for a special occasion. Thank you”

Helpful Report

Posted 4 years ago

Hi Anne, Thanks for your feedback 🙂 We're sorry your flutter card didn't work as well as expected! If you would like to discuss this further, we'd love to hear more from you. You can email us at hello@boomf.com, feedback is so important for us to improve our products and services so thank you again for taking the time to get in touch Best wishes, Team Boomf

Posted 4 years ago

“I was a little disappointed with the website and didn’t find the actual cards with confetti until after placing the order. My daughter loved to pop up card though.”

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Posted 4 years ago

We're glad to hear your daughter enjoyed her boomf and appreciate your feedback regarding the product visibility on the website, we will pass your thoughts on to the rest of the team 🙂

Posted 4 years ago

“My problem was sorted out quickly and efficiently , with card arriving on date stated .”

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Posted 4 years ago

Hey Tracy, Glad we could resolve your issue! 😊

Posted 4 years ago

“Good fun but expensive for what it is”

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Posted 4 years ago

We are really pleased you were happy with your purchase and the recipient loved their item 🦩🌈

Posted 4 years ago

“I enjoyed the box my wife enjoyed the contents wasn’t much of a surprise though just a little silent pop not like on the commercial so was a little disappointed shame it’s a great idea myself and my daughter looked at each other thinking was that it.”

Helpful Report

Posted 4 years ago

Thanks for your feedback Ian, that is disappointing to hear. Would you mind sending us a quick email with your order details to our customer support team at hello@boomf.com so we can look into what happened for you? Many thanks, Team Boomf 💫

Posted 4 years ago

“It was ok”

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Posted 4 years ago

Thank you for making Boomf part of your special occasion Donna 🍰🍾🍰

Posted 4 years ago

“Had to be helped to open so didn't pop. Was for a child”

Helpful Report

Posted 4 years ago

Thank you for your feedback, if you would like to discuss further, please feel free to send us a quick email to hello@boomf.com :)

Posted 4 years ago

“Product did not pop out.”

Helpful Report

Posted 4 years ago

So sorry to hear that! Please could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you as soon as possible! Kind regards, Team Boomf 💫

Posted 4 years ago

“Good website, quick delivery - unfortunately it didn't pop out of the box properly and the confetti didn't fly out.”

Helpful Report

Posted 4 years ago

So sorry to hear that Brian! Please could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you as soon as possible! Best wishes, Team Boomf 💫

Posted 4 years ago

“Ordered on friday the 9th october and it was delivered the next day. Slightly over priced but was worth it for the items.”

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Posted 4 years ago

Thank you for your review Kirsty 🤩

Posted 4 years ago

“Great product”

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Posted 4 years ago

Glad you are happy with your purchase Melanie 💙💜

Posted 4 years ago

“Over all service very good method of delivery not so good, item dropped over back gate despite fragile label note not put right through letter box so was not seen straight away item got wet”

Helpful Report

Posted 4 years ago

Thank you for informing us of this David 💌🎀💌

Posted 4 years ago

“The card was great and the recipient was surprised! Definitely worth the extra money for something a little bit special.”

Helpful Report

Posted 4 years ago

Thank you Clare 🥰

Posted 4 years ago

“A great novel idea, I will definitely use Boomf again. I have also recommended these products to friends and family.”

Helpful Report

Posted 4 years ago

Thank you for recommending us to your friends and family Gary ! We looked forward to being apart another one of your special days 🌻💚🌻

Posted 4 years ago

“Great product, one recommendation would be to have an open this way arrow as my daughter opened hers the wrong way and missed the full effect”

Helpful Report

Posted 4 years ago

Thanks for your feedback Matt 😊👍🏼

Posted 4 years ago

“Excellent product that makes the receiver very happy. However very overpriced, I ended up spending nearly ten pounds when it is essentially a few pieces of paper.”

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Posted 4 years ago

Amazing Grace, thanks for letting us know 🎠🧁

Posted 4 years ago

“Great but could have had a bit nore oomph and ness what. being opened - other than that great”

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Posted 4 years ago

So glad you are happy with your purchase Jan 💙💜

Posted 4 years ago

“Website easy to use and good price. Great can reload ! Came quick ! Would be good if more sides could be used for pictures e.g 5 sides or more designs”

Helpful Report

Posted 4 years ago

😊 Thank you for the feedback Harpeet. We are glad you were happy with the level of service you received 💖💜

Posted 4 years ago

“The only thing that would have improved the service would be to choose the delivery date. Otherwise it worked wonderfully well, thank you.”

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Posted 4 years ago

Thank you for making Boomf part of your special occasion Lucy 🍰🍾🍰

Posted 4 years ago

“Excellent product”

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Posted 4 years ago

🍬🍨💞 Glad you loved your item Alwyn

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews