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Boots Reviews

2.6 Rating 1,941 Reviews
38 %
of reviewers recommend Boots
Company Reviews Questions Metrics Info
2.6
Based on 1,941 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Live Chat

Popular Questions:

Delivery

How does Boots deliver?

Customer Service

How can I contact Boots?
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About Boots:

Buy health and beauty products online from the UKs most popular chemist, Boots. Find pharmacy services, prescriptions, baby, diet, fitness, hair products and perfume. Check out the huge selection of our online products, the number one store the UKs.

Phone:

0845 609 0055

Location:

Boots Customer CarePO Box 5300
Nottingham
NG90 1AA

How do I contact Boots?
Helpful Report
(3 weeks ago)
You can contact Boots by Email and Live Chat.
Helpful Report
(3 weeks ago)
C-

Customer Service - Average

56.73%
Industry Average
“ Today, nearly 2 weeks after placing order, contacted customer service who informed me it may have gone to wrong store, but didn't know which one, so obviously tracking within Boots doesn't work efficiently. ”
- Anonymous
“ Apalking customer service, no delivery received after stating it would be delivered 5 days ago, they can’t even tell me where my order is. ”
- Anonymous
“ No remedial action from customer services. ”
- John
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