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Boots Reviews

2.6 Rating 1,921 Reviews
38 %
of reviewers recommend Boots
2.6
Based on 1,921 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Boots:

Buy health and beauty products online from the UKs most popular chemist, Boots. Find pharmacy services, prescriptions, baby, diet, fitness, hair products and perfume. Check out the huge selection of our online products, the number one store the UKs.

Phone:

0845 609 0055

Location:

Boots Customer CarePO Box 5300
Nottingham
NG90 1AA

How do I contact Boots?
(4 weeks ago)
You can contact Boots by Email, Telephone and Live Chat.
(4 weeks ago)
C-
57.52%
Industry Average
Went into store after work, queued at till where only self service was available.
- Debbie
Appalling customer service from Boots concerning a faulty Soap and Glory candle that did not burn as it should and left half the was.
- Anonymous
Extremely disappointing customer service.
- Sasha