Boots Reviews

2.7 Rating 1,775 Reviews
40 %
of reviewers recommend Boots
2.7
Based on 1,775 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 77%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Boots:

Buy health and beauty products online from the UKs most popular chemist, Boots. Find pharmacy services, prescriptions, baby, diet, fitness, hair products and perfume. Check out the huge selection of our online products, the number one store the UKs.

Phone:

0845 609 0055

Location:

Boots Customer CarePO Box 5300
Nottingham
NG90 1AA

How do I contact Boots?
(1 month ago)
You can contact Boots by Email, Telephone and Live Chat.
(1 month ago)
C-
55.17%
Industry Average
Aolutley horrified at the customer service dept at Boots.
- Anonymous
I ordered a Tom Ford eau de toilet for my wife and followed the next day delivery process. My item NEVER arrived and I have no idea where it is . A DISGRACEFUL service .
- Anonymous
Absolutely shocking customer service.
- Anonymous