“Mark Dominey. I bought 2 bottles of gin liquor for my mum, she called on boxing day to say that it was 2 bottles of coloured water please explain ,I will be contacting trading standards”
“Bottle was as expected, gift wrap was a plastic sheet with some ribbon on top so I was not impressed, and the delivery and service were very bad.
I bought 1-2 days delivery but received the bottle almost 2 weeks after ordering with lots of emails back and forth with the team. They said the bottle will come 1-2 days after I complained of not receiving the bottle (a week after ordering) as it turned out my order “did not receive a scan”. After this email exchange they promised it will come within 1-2 days but it did not come for another week. I received the bottle almost 2 weeks after ordering (13 days) despite the advertised “1-2 days” delivery time on the website.
I am chasing for a refund on the delivery which is a small compensation compared to my time spent on the awful service and poor delivery.
I will not be ordering from this company again nor will I recommend this company to anyone based on my experience.
I’d recommend the team works on improving their service, particularly when managing their customer expectations (ie if they say a delivery time, after not meeting it beforehand, they should meet that deadline).”
“Received 2 bottles of snowglobe gin. Hardly any snow in them. Contacted bottlebling but no reply from them. Very disappointed I won't be ordering again.”
“I bought a bottle of proseco for a present, the label isn’t on in full, some torn off and some of the bling is missing, over £20 for this bottle of proseco. I am so disappointed and I won’t actually be giving it as a gift because I’m embarrassed about how bad it looks!!!”
“I'd just wanted to share with you my disappointed in the latest product I purchased a Gin Gift set and I quote A set of products packaged together for individual sale as a gift.
However when arrived in it's delivery box everything was bubble wrapped separately which is not a Gift set
When the individual items were added up it would have been a lot cheaper to purchase via a supermarket.....”
“Multiple of the Christmas sets ordered and never received, Bottle Bling say they have been delivered but they haven’t. No refund or replacement given even though no proof not delivery can be given DO NOT WASTE YOUR MONEY customer service is shocking.”
“Ordered 3 bottles of glitter light up gin looked fantastic on the photos when they arrived they looked nothing like the photo and looked like something you would get from the pound shop!!!
In fact that’s being generous the labels looked like something kids in a nursery had made for Christmas
Avoid at all costs ho ho no”
“Terrible service when bottle of champagne eventually arrived 6 days later even though was supposed to be 1-2 days however no personalised label. So complained bottle replaced tiny little label on back of bottle. Not as advertised apparently that particular champagne does not have personalised labels, which would have been nice to be told when I placed the order, so def will not use them again”
“Really bad customer care/services
Ordered 2 bottles based on how they were promoted for sale on their Facebook page.. They arrived and looked nothing like what I was expecting.. Which was a bottle of gin with lots and lots off sparkly glitter as in the photo which is clearly not a photo of the actual bottle itself it's more of an animated misleading image photo shopped to the hilt.. What I actually received was a bottle of gin with a few large gold leaf bits in.. Very deflating.
I telephoned the company whom asked me to fwd photos which they would fwd to relevant dept. And assured me I would hear back that day.. They were for 21st present the day after. A week later and still nobody has bothered to contact me.. I e mailed again on the day of complaint to say nobody had still contacted me regarding this.. And still haven't.. Very disappointed and for what I received for a 50 CL bottle feel cheated out of my money
I have a photo side by side of what I ordered and received”
“AVOID AT ALL COST!!!!! Terrible gift not what I paid for or ordered ,sent pictures of product and non-existent gift wrap 14 days later still waiting for product that I ordered to arrive .do not order from this company if I could give 0 star I would .”
“Terrible products look completely different from advertised on website delivery was late and the pink 22 karat gold gin has very little gold in and tastes watered down wholly disappointing experience would give minus stars if posible”
“Absolutely disgusting product worse buyer I have ever bought from....wanted something special for my sons teacher I paid £70 it arrived late A gin set so had no choice to give it her, I think my sons teacher thought my 3 year old had made it himself the glitter was all over the place I complained with pictures twice ignored terrible family run business hope no one else buys from these, now Iv read the reviews I realise I’m not the only one....”
“Firstly delivery was promised 2/4 days which intact turned into a week ! Item looks in pic very bling bling my! When in fact the packaging was a big disappointment just abit if bling in the gin !”
“Absolutely disgusted with the whole think. Box came crushed. So called personalised stuck on stickers stuck on slanted and £2.99 for rubbish gift wrap. Don’t waste your money on this rubbish. Buy a bottle and got to the craft shop and get some stickers u will save £13 on one bottle!!!!”
“If I could have given minus stars I would have. Bought item as a birthday present. Item arrived in a damaged box. Upon opening there were numerous patches of ‘bling’ missing and as you touched it more and more came away. The glasses were the same on the stems. And as for the scraggy personalisation. Was a scrappy piece of paper obviously cut by someone maybe half cut themselves. Immediately emailed and no surprise have not received a reply. Awful company and product. Save your money.”
“I bought this as a present for my Wife for Christmas as I thought it would be something special (how wrong one can be?)
The item arrived a week later only to find that the product I had bought had no resemblance to the product on the Bottlebling Website, the front label was cut too small and the back labels that I’d paid extra for looked like a staff member had drank a bottle of Gin before putting these on! I immediately contacted there customer service team to be fobbed off saying there quality team was satisfied with my product, what a joke and a total rip off company, Merry Christmas to Bottlebling I hope you have a terrible time, thanks”
“Would never use this company again. Ordered gift set as a present only received part of it when contacted them they sent out rest of set when received it was broken. Was then offered a replacement and free gift three weeks after the birthday I received the item but no gift. Absolutely shocking customer service”
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Kirsty MaleGB
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Bottle BlingReviews 211 • Average
bottlebling.co.uk
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Excellent
62%
Great
2%
What I orderd and what I got was completely different apparently it is the right item they just have not updated there website. Also I paid for gift wrapping which all it is is clear cellophane wrapped round it .apparently it I wanted it wrapped properly I would have to pay more . Would never recommend this company to anyone”
