“The wine is great - packs a little punch and is definitely going to be a perfect 'house wine'. But its the customer service that is stellar. I ordered 1 box of #4for my mom for Christmas. The box came damaged. They quickly overnighted a new box on December 23rd! However, while moving the bag from the damaged box to the new box, pandemonium ensued as the pin punctured the bag..... it was clear this present was not going to be opened on Christmas and the team at Boxt was responsive throughout the holidays and resolved the issue with numerous choices - refund, replacement. I also ordered a subscription for myself.
This one came without any fanfare, except it was just the bag of wine, not the box. They are sending me a box. Again - very responsive, immediately.
I am looking forward to this new addition! Thanks to the team!”
“Just had my new boiler fitted by boxt.
All turned up on time as did Daniel Harrison who worked his socks off was neat tidy and very professional.
Im a plumber by trade but specialist in bathrooms and kitchens so lost touch with new boiler concepts but know a good tradesman when i see one.
I was sceptical about paying up front but i tell you what this company delivers what it promises so dont worry on that score.
I'm a very happy customer in Nottingham and thanks again Daniel a pleasure to have in my house.
Ps thanks to all the boxt team its a different way,but one that delivers what it promises”
“Steve & Chris went the extra mile on Christmas eve and stayed until the job was complete in the early evening. this was in spite having to drive back to Sunderland from the Scottish borders. The service was quick, efficient and friendly from start to finish. The one drawback was my kitchen floor was lifted unnecessarily but Craig at BOXT immediately took ownership of this and agreed to replace it like for like. Terrific! Thoroughly recommend. Stevie, Scottish Borders.”
“Had to change a standard boiler to a Combi at short notice, due to the hot water tank leaking. Very impressed with BOXT, nothing was to much trouble, fitter and boiler arrived on time. Fitter did a fantastic job.”
“Process was extremely easy, no pushy salesmen involved! Best quote within seconds and no hidden extras. Even offered a discount for having it fitted on a certain day.
Ordered online, fitted within 2 days. I had one visit by fitter, then electrician to sort out stats 2 days later (at my convenience). Both guys were very helpful and friendly.
I had one issue within a few days of fitting where wireless cylinder stat wasn't working properly. Was sorted within a few days with no problems or extra charges.
Highly recommend if you're looking for a competitive, stress-free solution to getting your boiler changed.”
