bpl solicitors Reviews

Name: bpl solicitors
Address: Mey House,Bridport Road,Poundbury,, Bristol, Bournemouth & Dorchester
Rating: 3.97

4.0 Rating 328 Reviews

75 %

of reviewers recommend bpl solicitors

Company Reviews

Questions

Metrics

4.0

Based on 328 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0333 370 4300

Location:

Mey House,Bridport Road,Poundbury,
Bristol, Bournemouth & Dorchester
DT1 3QY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“God awful, that's all i can say about them.”

Helpful Report

Posted 5 years ago

“Once again we received an exemplary service from Tanya. We have already recommended BPL to friends and would not hesitate to do so again.”

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Posted 5 years ago

“Excellent service from everyone involved. Very professional and highly recommended. Great value for money!”

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Posted 5 years ago

“Used these solicitors to move from Devon to South Wales 3 years ago. The service was appaling and we nearly lost our purchase and sale. I see they have not improved at all. I would never recommend them and they ended up costing me a lot of money. Avoid them like the plague!!!!!”

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Posted 5 years ago

“Not sure if i agree with any of the positive reviews on here. We are using BPL on a sale and they are proving to be a nightmare to deal with.”

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Posted 5 years ago

“We used BPL in 2018 for the sale of a flat and purchase of a new property. Our appointment of BPL was a huge mistake. I would be amazed if all of the 5-star reviews on here are genuine. We were assigned to their Bristol team. Issues with BPL included: * Our property purchase took many weeks longer than it should have due to BPL's incompetence. On several occasions it took the seller threatening to pull out of the sale for BPL to complete the most straightforward tasks. * Two months into the conveyance process (two months after we had completed various forms and payments), BPL told the sellers' solicitor that the reason for their slow progress was that we had not appointed them (!?!?!). Completely unacceptable. * At least 95% of the time they failed to answer the phone. * On the rare occasions that they did answer the phone, the attitude of BPL staff was they could not be f***ed. Only once was I able to speak to the actual solicitor who was handling our case (at completion), all other times she was apparently away. * Throughout the process BPL were trying to sell us "extras" - this is obviously where they make a decent amount of profit. E.g. chancel insurance was quoted as £130 through BPL, I found a higher level of cover for £15 elsewhere (due to having to pay a broker and BPL to "review" we barely saved any money but by that point we were happy to reduce our payment to BPL). * In the days before our completion they "lost" £10,000 which we sent over to them. Our bank sent us confirmation of the money being transferred to BPL's bank, the error was with BPL. * BPL repeatedly lost copies of documents that we sent over to them, asking for yet another copy to be re-sent. * The BPL completion statement was incorrect on four occasions. Even when I pointed out the errors it took several revisions to be addressed. Buying and selling your home is likely to be a stressful process even if most aspects go relatively smoothly. Do not add to the stress by employing a team as incompetent as BPL.”

Helpful Report

Posted 5 years ago

“Would recommend Linder Myers conveyancing @bpl solicitors without hesitation, so much so, that I am now using them once again!”

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Posted 5 years ago

“Excellent work on a difficult process, kept us posted throughout.”

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Posted 5 years ago

“Amanda Turco was just fantastic. I bought my house so quickly and smoothly, it really was the best experience I have had. Emails were replied to very quickly, and lots of help and advice were given at all stages. I recommend Linder Myers solicitors in Lytham St Annes to anyone hoping to buy/sell their home quickly without fuss. Thanks so much.”

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Posted 5 years ago

“Samantha Buchanan and her team were great throughout the process and completed our sale and purchase within 9 weeks (with Christmas in between!). We are now in our lovely new home and are very happy. Thank you.”

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Posted 5 years ago

“Excellent service and very good communication at all times. Was updated regularly.”

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Posted 5 years ago

“The whole experience could not have gone any better! Lois Reed has been absolutely fantastic from start to finish With a small window for completion. It was done on the day requested”

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Posted 5 years ago

“I have used bpl online solicitors twice now, once for a btl property and now for my own residential property. Everything is dealt with very politely and quickly, if you need to speak to someone on the phone they are quick to answer. Will definitely use again for my next house purchase.”

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Posted 5 years ago

“Great value for money and responded to my queries quickly Thank you”

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Posted 5 years ago

“I wasn’t very impressed with BPL and would wouldn’t use them again or recommend to anyone that they use them. Slow and difficult to get a hold of and often being obtuse.”

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Posted 5 years ago

“Good all round service where staff were proactive, provided advice, clarity and support when needed. Definitely would recommend the company and certainly would use them again!”

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Posted 5 years ago

Thank you for your kind words. We are so pleased you are happy with our service. Best wishes, bpl solicitors

Posted 5 years ago

“Very good team. Quick online portal where 90% of the forms can be completed and returned online. With regular updates on progress via the portal system.”

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Posted 5 years ago

“I do not rate Bpl, i give them 0 stars but now possible, they take 6 months to make the buy for my house and cause me much unhappiness.”

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Posted 5 years ago

We are sorry to read your feedback and confirm that we are investigating your concerns. Kind regards, bpl.

Posted 5 years ago

“The whole team have been fantastic and so efficient, especially Natalie, Jasmine, Vicky and Amanda. Thank you so much for all your help!”

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Posted 5 years ago

“BPL were really slick. I had a dedicated team member who I was able to communicate with on my case, and Catherine responded straight away with any queries I had. It was a really easy process I would definitely use again for Property related things.”

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Posted 5 years ago

bpl solicitors is rated 4.0 based on 328 reviews