bpl solicitors Reviews

Name: bpl solicitors
Address: Mey House,Bridport Road,Poundbury,, Bristol, Bournemouth & Dorchester
Rating: 3.91

3.9 Rating 336 Reviews

74 %

of reviewers recommend bpl solicitors

Company Reviews

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Metrics

3.9

Based on 336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0333 370 4300

Location:

Mey House,Bridport Road,Poundbury,
Bristol, Bournemouth & Dorchester
DT1 3QY

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bpl solicitors 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the start it has been dealt with badly and rudely. Has not even answered to us as a customer most of the way and also wasn't at all done properly and still awaiting for our replies to e-mails and paper work and have moved in now in New place. Especially one person who was very rude indeed and incompetent. It took a hell of a long time and longer than anyone else who has been in homes and chains and even other flats. We feel that as we were lower budget that we were treated not with respect especially as it was alot of money and everything upfront mostly and still not done. Ridiculous. Treated like we were stupid and had no clue and with excuses. Even though they are meant to treat us as a valuable customer and have things in place before moving and have our back. Don't feel they have at all. Really angry and. Upset with how we were made to feel and how it went which made us even worse. Shockingly bad experience with them.”

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Posted 7 years ago

“Callum Dudley was outstanding, he kept me informed throughout the process with regular updates and I will be using his services again when I purchase a property in the future. Would highly recommend.”

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Posted 7 years ago

“Never answered back rude and still haven't sent any thing in writing to say yes or no about any thing even after we moved”

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Posted 7 years ago

“Excellent throughout - very responsive and helped guide us through the process, as well as working very quickly through our case (and pushing the rest of the chain!). Highly recommended.”

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Posted 7 years ago

“BPL constantly updated me with information and progress of my case. Answered all of my queries and concerns promptly with clear explanations. I always receieved immediate email responses and was always able to contact the team by phone to discuss my case.”

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Posted 7 years ago

“Excellent efficient service with clear explanations and support at all stages.”

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Posted 7 years ago

“Vicky and her team were very professional and house sale went through smoothly and made it stress free for us, so I would like to thank them. We would recommended Bpl on their professional service”

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Posted 7 years ago

“By recommendation I used bpl and I shall be using them again and again if and when needed. They obviously know their field of expertise thoroughly and work swiftly and efficiently. They were always at hand when needed and explained things politely and easily. Very good value for money and trustworthy.”

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Posted 7 years ago

“God awful, that's all i can say about them.”

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Posted 7 years ago

“Once again we received an exemplary service from Tanya. We have already recommended BPL to friends and would not hesitate to do so again.”

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Posted 7 years ago

“Excellent service from everyone involved. Very professional and highly recommended. Great value for money!”

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Posted 7 years ago

“Used these solicitors to move from Devon to South Wales 3 years ago. The service was appaling and we nearly lost our purchase and sale. I see they have not improved at all. I would never recommend them and they ended up costing me a lot of money. Avoid them like the plague!!!!!”

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Posted 7 years ago

“Not sure if i agree with any of the positive reviews on here. We are using BPL on a sale and they are proving to be a nightmare to deal with.”

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Posted 7 years ago

“We used BPL in 2018 for the sale of a flat and purchase of a new property. Our appointment of BPL was a huge mistake. I would be amazed if all of the 5-star reviews on here are genuine. We were assigned to their Bristol team. Issues with BPL included: * Our property purchase took many weeks longer than it should have due to BPL's incompetence. On several occasions it took the seller threatening to pull out of the sale for BPL to complete the most straightforward tasks. * Two months into the conveyance process (two months after we had completed various forms and payments), BPL told the sellers' solicitor that the reason for their slow progress was that we had not appointed them (!?!?!). Completely unacceptable. * At least 95% of the time they failed to answer the phone. * On the rare occasions that they did answer the phone, the attitude of BPL staff was they could not be f***ed. Only once was I able to speak to the actual solicitor who was handling our case (at completion), all other times she was apparently away. * Throughout the process BPL were trying to sell us "extras" - this is obviously where they make a decent amount of profit. E.g. chancel insurance was quoted as £130 through BPL, I found a higher level of cover for £15 elsewhere (due to having to pay a broker and BPL to "review" we barely saved any money but by that point we were happy to reduce our payment to BPL). * In the days before our completion they "lost" £10,000 which we sent over to them. Our bank sent us confirmation of the money being transferred to BPL's bank, the error was with BPL. * BPL repeatedly lost copies of documents that we sent over to them, asking for yet another copy to be re-sent. * The BPL completion statement was incorrect on four occasions. Even when I pointed out the errors it took several revisions to be addressed. Buying and selling your home is likely to be a stressful process even if most aspects go relatively smoothly. Do not add to the stress by employing a team as incompetent as BPL.”

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Posted 7 years ago

“Would recommend Linder Myers conveyancing @bpl solicitors without hesitation, so much so, that I am now using them once again!”

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Posted 7 years ago

“Excellent work on a difficult process, kept us posted throughout.”

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Posted 7 years ago

“Amanda Turco was just fantastic. I bought my house so quickly and smoothly, it really was the best experience I have had. Emails were replied to very quickly, and lots of help and advice were given at all stages. I recommend Linder Myers solicitors in Lytham St Annes to anyone hoping to buy/sell their home quickly without fuss. Thanks so much.”

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Posted 7 years ago

“Samantha Buchanan and her team were great throughout the process and completed our sale and purchase within 9 weeks (with Christmas in between!). We are now in our lovely new home and are very happy. Thank you.”

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Posted 7 years ago

“Excellent service and very good communication at all times. Was updated regularly.”

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Posted 7 years ago

“The whole experience could not have gone any better! Lois Reed has been absolutely fantastic from start to finish With a small window for completion. It was done on the day requested”

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Posted 7 years ago

bpl solicitors is rated 3.9 based on 336 reviews