Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The appointment process was easy. The courtesy call was nice too. Garrett was amazing. Professional, informative and thorough. I will definitely recommend Brakes To Go.”

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Posted 4 years ago

“Great experience! Brakes To Go Showed up on time and performed the work, quickly and as-quoted. Very professional. What more could you ask for? It’s nice to finally find a trustworthy auto repair company!”

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Posted 4 years ago

“The process was very simple. Every person I interacted with was professional and personable. Highly recommend.”

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Posted 4 years ago

“The technician was personable, respectful, and friendly. He understood my needs and did an excellent job in a short amount of time. It is so nice to find quality service with a smile.”

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Posted 4 years ago

“Tim sent me a text 15 minutes before his arrival and was exactly on time. Diagnosed my brake problem and fixed it no hassle. Tim was a delight, knowledgeable and very friendly. Super impressed by your team's service, made this process so easy. Thank you!”

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Posted 4 years ago

“Amazing service!!! If you have a busy schedule and demand amazing service, this is YOUR brake company.”

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Posted 4 years ago

“Quick work. Drove out, gave reasonable estimate and finished work in two hours.”

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Posted 4 years ago

“Awesome job! Came out on time. Price was what they quoted. Everyone I spoke to was super friendly and professional. The technicians got the brakes done quickly. I even mistakenly thought they forgot to return my wheel lock key and even though I was wrong. They were nice and were going to replace it. Luckily I realized I was mistaken and found it. Way to go guys AAA!!!”

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Posted 4 years ago

“Great service, easy to schedule, nice people, good prices, and quick to fix (and they come to your house!). I'll use them again, definitely.”

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Posted 4 years ago

“Scheduling was easy, they showed up on time, and gave great service.”

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Posted 4 years ago

“I was quoted a huge amount for a simple brake job by a local shop, so I sought other options. I hate those jobs anyway because I'll be without my car for a day anyhow, plus shops always try add-on sales. I found Brakes-To-Go and learned they come to you... so I gave it a go. I got a quick time window for them to come by... a map with real-time updates... and a friendly serviceperson. Took him less than an hour to put on four new rotors and brake pads... and for $200 less than the local shop wanted to just TURN my rotors and replace pads. Brakes feel like new now. I'm not easily impressed by service companies but I am wowed here. Highly recommended. If you're in Texas and you need brake work, give them a try.”

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Posted 4 years ago

“Fast, efficient, and honest.”

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Posted 4 years ago

“Nice guy, great service. Only serviced rear axel. He said front axel was fine. Great service and quick and convenient. Thank you brakes to go, I will recommend this to everyone.”

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Posted 4 years ago

“Your technicians were courteous and professional. They did an excellent job of explaining my options and performing the work in a timely and professional manner!”

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Posted 4 years ago

“Great service and great experience. Nelson knew what he was doing, was personable, and efficient. Will use them again!”

Brakes To Go 5 star review on 4th June 2021

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Posted 4 years ago

“Incredible service and so convenient! We felt like the prices were fair, the service explained, and our technician was incredible!”

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Posted 4 years ago

“Convenient service. Friendly staff. I was walked through the condition of my brakes and rotors and given many options, with pricing. No pressure sales. Tech also tried to diagnose system errors.”

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Posted 4 years ago

“Never been served like this before. I tell you, Brakes to Go is the way to go. They are the best in the West. Jonathan inspected my cR this morning and told me exactly what the problem was. My brake lights were staying on and he said that a pet under my pedal broke off. No charge! Free inspection and the problem is fixed on site. Brakes to Go, you are awesome. Thank you so very much Mr. Jonathan , God bless you.”

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Posted 4 years ago

“David called to let me know he was running ahead of schedule & could be here early if that worked for me. He checked everything out & gave me all the options. He gave very clear, easy to understand explanations. He replaced my front brake pads & rotors in no time at all. I will definitely use Brakes to Go in the future & recommend to my friends & family. Great way to Go!!!”

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Posted 4 years ago

“David provided nothing short of exceptional service. He replaced my front and back rotors and pads in about an hour and a half, and they saved me $900 from the estimate I received from the dealership. I definitely recommend brakes to go.”

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Posted 4 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews