Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.96

5.0 Rating 1,540 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Metrics

5.0

Based on 1,540 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 28th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication but pricey.”

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Posted 6 months ago

“First time using a mobile brake service. The process was fast and easy. I submitted a quote request late in the afternoon on a Monday. I had an appointment scheduled for the next morning. Jose contacted me to say he was on his way, and just a few minutes later he arrived. My brakes were grinding, and the damage to the left front rotor was obvious. I asked Jose to go ahead and do the rear pads as well as the front rotors and pads. The service was performed in my work parking lot. Jose was quick and polite. There wasn't a bit of mess left after the job. I have to say the process was easy, and fast. It's a bit more expensive than doing it myself which I typically do. It was also a bit more expensive than what my typical shop would charge. Considering Brakes To Go comes to you, and the process was so easy. It's certainly worth the little bit extra.”

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Posted 8 months ago

“Very professional. Give it a 4 because the technician was late with out a call to advise.”

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Posted 1 year ago

“Very courteous and helpful. Explained things very well. Would use them again.”

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Posted 1 year ago

“Great personal service, quick and polite”

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Posted 2 years ago

“Jose was my tech, he showed up on time and told me what exactly what I needed done to the brakes. Gave me what it would cost me to do it.”

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Posted 2 years ago

“When I called to make my appt the person who answered the phone wanted to give me an approximate estimate on the phone. I told him I had a burnt out caliper on the left rear, the first estimate included shoes for that wheel for approx $278. If both wheels needed shoes, the estimate was $378. The final charge was $640. In the past you guys have always been in the ballpark. I was surprised at the charge. Im sure the the charges were fair My service technician was excellent. As usual !”

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Posted 2 years ago

“The process is pretty seamless and a good job”

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Posted 2 years ago

“My first appointment I was told that the squeaking was coming from my back brakes. This appointment I was told it was actually my front brakes, but my back brakes were replaced and now I still have squeaking from the front.”

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Posted 2 years ago

“Prices is right, convenience, warranty, and service is right on time, and knowledgeable of the product.”

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Posted 2 years ago

“The repair man was friendly and knowledgeable. He was here on time and left no mess. He offered two products and said the one I chose was warranted for 50,000 miles, however I did not get any paperwork about that warranty and I would like it.”

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Posted 3 years ago

“Would be 5 stars but they had to come back out because they brought the wrong brakes. Easy to work with and very responsive.”

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Posted 3 years ago

“Arrived on time and prices is decent!”

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Posted 3 years ago

“Everything was fine...... Brakes working well now Thank u”

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Posted 3 years ago

“Fast and professional”

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Posted 3 years ago

“Robert did outstanding had mask on the whole time changed into new gloves as needed, he cared enough to suggest a better quality pad, and as a technician he was very efficient and organised. I will definitely recommend brakes to go to all our friends for their brakes services needs.”

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Posted 3 years ago

“Timely service, pleasant demeanor, care with vehicle. Overall great experience. Would recommend again!”

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Posted 4 years ago

“Awesome customer service.”

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Posted 4 years ago

“The technician Jamie was professional and friendly. Job was completed in a timely fashion. Great convince.”

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Posted 4 years ago

“Really enjoyed my first experience using Brakes To Go. Convenience of not having to sit at mechanic shop for hours was the selling point for me. Friendly, and fast customer service all the way around. Jaime worked quickly, and efficiently on the repairs. Although my repairs were quite a bit more than I originally expected, all repairs were explained before work was started. I even called for a price check at our local shop(which were substantially higher). Would highly recommend, and will use again. Thanks for the great service.”

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Posted 4 years ago

Brakes To Go is rated 5.0 based on 1,540 reviews