Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very happy with Garrett. He was on time, very professional, friendly, thorough, and worked on a very cold day. Have told several people about our experience.”

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Posted 4 years ago

“Michael was very professional and friendly. Did a great job on my brakes. I recommend Brakes to Go for fast service and inexpensive work.”

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Posted 4 years ago

“Great services and work. The very best choose for brake service!!!”

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Posted 4 years ago

“Great customer service, convenient, honest and fantastic job on my vehicle!”

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Posted 4 years ago

“Arrived right on time. Gabe wore mask and gloves. Very professional. Explained in details the cause of squeaking and gave me options. I thought the price was reasonable. Brakes were fixed in about 45 minutes. Highly recommend them!”

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Posted 4 years ago

“Outstanding job Gabe was on time explained everything that was wrong and showed me the problems. Price was over 500. Cheaper and he was done within an hour.”

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Posted 4 years ago

“Outstanding service from start to finish. I was presented with choices and the pros and cons of each. When Micheal came out he was courteous and informative. Was engaged and patient when I had questions about what was going on. I would recommend Brakes To Go to anyone that is needing, or think the may need, anything having to do with their brakes.”

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Posted 4 years ago

“Brakes to go offered 5-star service throughout the entire process of having one of our fleet vehicles (Tahoe) brakes replaced. They were punctual and professional and even completed the work in 34 degrees while it was raining. The entire process took less than an hour to inspect and replace the front brake pads and rotors and their price beat every other auto shop by at least $100. I will continue to use brakes to go for all my fleet vehicles and will happily recommend them to anyone who asks for a recommendation for an auto shop that repairs brakes. Best of all, they come to you!”

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Posted 4 years ago

“Trey—in the Austin location—was so helpful and accommodating to my situation. He worked with me to find the best possible solution for me during an extremely difficult time. Given his level of customer service, I would recommend Brakes To Go to everyone I know!”

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Posted 4 years ago

“What an awesome way to have brakes repaired!”

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Posted 4 years ago

“Very professional”

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Posted 4 years ago

“Quick and Efficient!! Not to mention the most important, the person was polite and professional”

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Posted 4 years ago

“Your service was great and prompt and the technician was very knowledgeable and polite.”

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Posted 4 years ago

“Best service ever! Professional, courteous, and convenient. Will never use anyone else for my break service!!”

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Posted 4 years ago

“Efficient and competitively priced! Technician was easy to work with and work was completed quickly. Will definitely Brakes to Go again in the future!”

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Posted 4 years ago

“David was very professional and provided excellent service. He provided regular updates and also coordinated very well. I love the 2-year 24,000 mile warranty, which seems exceptional👍”

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Posted 4 years ago

“Was very happy with the attention to detail and the quality of the work. It was comparable to other places but very easy since it was at my house. I was very happy they did not try to over charge or add unnecessary repairs. I will use them again for sure. Highly recommended.”

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Posted 4 years ago

“Customer service is top notch! I love how they show you exactly what they're doing and where the problem is.”

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Posted 4 years ago

“I love this company. Will never use a brick and mortar again. On my 3rd car in 3 years and they have done such a great job on each car. Great customer service, good pricing, easy appointment setup process. Thanks!”

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Posted 4 years ago

“Always a great, convenient, efficient experience with these guys. I have used them multiple Times for multiple cars. Seamless!”

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Posted 4 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews